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2020-2025 · 6 model years

Cadillac XT6 Problems by year

Owners have filed 76 complaints about the Cadillac XT6 across 6 model years, and it has 12 recalls. The 2020 has the most complaints once its age is allowed for (40). The most reported problem area is the electrical system, followed by the driver assistance.

Most complaints for its age202040 complaints · 4 recallsSee the 2020
Complaints
76
Recalls
12
Crashes
1
Fires
0
Injuries
1
Deaths
0

XT6 complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20250100-A
20240200-B
20230200-A
202215310Engine & coolingD
202121200Driver assistanceD
202040400Electrical systemF

Most common XT6 problems

Cadillac XT6 recalls 12

Latest XT6 complaints

2020 Cadillac XT6Fuel systemTransmission & drivetrainEngine & cooling

The contact owns a 2020 Cadillac XT6. The contact stated that while idling at a stoplight, the vehicle experienced a loss of motive power. The contact stated that multiple attempts were required to restart the vehicle. During the failure, the transmission failed to shift into neutral, and the check engine warning light illuminated. The contact researched and discovered NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline) and associated the failure with the recall. The vehicle was taken to the dealer; however,...

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the dealer could not determine the cause of the failure because the check engine warning light was no longer illuminated. The manufacturer was notified of the failure, and it was confirmed that the VIN was not included in the recall. The failure mileage was approximately 88,000.

Filed Incident Fuel system, gasoline · Power train · EngineNHTSA 11776133
2020 Cadillac XT6SteeringElectrical systemLights

UNACCEPTABLE SAFETY HAZARD: General Motors & Cadillac Need to Take Responsibility I am writing this to urge Cadillac and General Motors to address a critical safety issue before someone gets seriously hurt or dies. While driving my 2020 Cadillac XT6 over an overpass in [redacted], the vehicle suffered a complete electrical breakdown. Every dash light flared up, and I instantly lost total control - NO steering assist, NO acceleration. Being stranded in a moving vehicle without control on an elevated roadway was...

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terrifying. This car has under 50,000 miles. It is currently on its 6th service visit at Stevens Creek Cadillac and has been sitting in their shop for 3 full weeks with zero answers or progress. I trusted Cadillac again even after my 2006 SRX had to be donated under 150k miles following 2 transmission replacements and endless issues. But experiencing a sudden, total power failure at highway speeds crosses every line. I am fearful to take this vehicle back. I do not feel safe put back behind the wheel. GM and Cadillac really should not sell these vehicles until their electrical issue is safe. I opened a case with GM and they said that the buy back was denied which is insane to me. this vehicle doesn't even have 50,000 miles on it. I hope someone will help my husband and I. thank you, [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Steering · Electrical system · Exterior lightingNHTSA 11774077
2021 Cadillac XT6Engine & cooling

I noticed a water sloshing sound behind the dash when first starting out for about a month. I didn't get any warning lights or notice anything leaking under the car but when I checked under the hood the coolant reservoir was empty. I made appointment at GM dealership and they found I had a leak along the side seam of my radiator. The car only has 61k miles! I found online that GM has noted a structural design issue in my XT6. The radiators were engineered with tight thermal break tabs. If they stay locked in place...

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they trap immense physical stress during engine heat cycles and force leaks along the seams. This appears to be what happened. If it had occurred while we were on a trip and totally failed while on a highway, I can imagine the result could have been catastrophic. I have contacted GM.

Filed Incident EngineNHTSA 11772504
2021 Cadillac XT6SteeringEngine & cooling

DTC P0128 engine coolant thermostat to open at a lower temperature than intended. The Check Engine Light appeared, a Steering warning appeared on my information screen, and the engine cooling fan continued to run excessively after turning off. I understand there is a Special Coverage N252508350 for this exact issue, however, GM is refusing to cover the cost of repairs.

Filed Incident Steering · EngineNHTSA 11770960
2021 Cadillac XT6SteeringElectrical system

On September 15,2026, my vehicle experienced a catastrophic los of power steering assist accompanied by severe heavy steering. Please review General Motors TSB 20-NA-215 & TSB 17-NA-158 both addressing this issue. My 2021 vehicle has a build date of September 19, 2020 which falls "directly" in the time frame covered by these bulletins. Essentially, General Motors KNEW of the problem! The only warning I got was a two second message flashing across the instrument panel stating "Power assist reduced, drive with...

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caution" ... followed by "Service Power steering" Then severe loss of steering!! Again, General Motors KNEW of this problem! Ultimately, the Power steering Gear assembly was replaced at a cost of approximately $3800. I was almost KILLED in heavy traffic because of this failure !!!

Filed Incident Steering · Electrical systemNHTSA 11770401
2020 Cadillac XT6Transmission & drivetrain

The contact owns a 2020 Cadillac XT6. The contact stated that while accelerating from a complete stop and driving below 30 MPH, the vehicle shuddered, hesitated, and jerked. The vehicle was taken to the dealer, where it was diagnosed with burned transmission fluid and excessive metal shavings inside the fluid. The dealer determined that the transmission needed to be replaced. The vehicle was scheduled to be repaired. The contact associated the failure with NHTSA Campaign Number: 20V668000 (Power Train). The manufacturer was notified of the failure by phone and offered to cover 50 percent of the cost of the repair. The failure mileage was 16,000.

Filed Incident Power trainNHTSA 11770052

Questions about the Cadillac XT6

Which Cadillac XT6 years have the most problems?

By the number of complaints owners filed with NHTSA: 2020 (40), 2021 (21), 2022 (15). Allowing for how long each has been on the road, the 2020 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Cadillac XT6 years have the fewest complaints?

Among model years that have been on the road for at least three years, 2023 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other XT6 years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Cadillac XT6 problems?

Across every model year, owners report problems with the electrical system (19), driver assistance (18), engine & cooling (15) most often.

How many recalls does the Cadillac XT6 have?

NHTSA lists 12 recalls across all Cadillac XT6 model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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