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2013-2019 · 6 model years

Cadillac XTS Problems by year

Owners have filed 139 complaints about the Cadillac XTS across 6 model years, and it has 10 recalls. The 2013 has the most complaints once its age is allowed for (103). The most reported problem area is the electrical system, followed by the suspension.

Most complaints for its age2013103 complaints · 5 recallsSee the 2013
Complaints
139
Recalls
10
Crashes
1
Fires
2
Injuries
1
Deaths
0

XTS complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20190200-A
20180100-A
201622010Electrical systemD
201514300Electrical systemD
20140400-B
2013103502Electrical systemF

Most common XTS problems

Cadillac XTS recalls 10

Steering

14V409000106 vehicles affected

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm...

Latest XTS complaints

2015 Cadillac XTSElectrical systemLights

I have a 2015 Cadillac XTS I am experiencing water in the headlight and condensation I am well aware of there have been many complaints about this issue I would like Cadillac to repair this

Filed Incident Electrical system · Exterior lightingNHTSA 11750310
2013 Cadillac XTSBrakesElectrical systemLights

The contact owns a 2013 Cadillac XTS. The contact stated that several codes will intermittently illuminate on the vehicle, such as code 813, which refers to a transmission communication failure; a malfunction with the Instrument or Cluster (IPC); and code 62, which refers to the Body Control Module (recalls 13 and 158). The Power Steering, Drive Carefully, and Suspension warning lights would illuminate. The instrument panel would suddenly black out, or certain monitoring systems, such as the speedometer, would...

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fail. All failures would occur intermittently. The vehicle was taken to a certified mechanic, who informed them that water intrusion into a bulk cluster behind the bumper of the front passenger's wheel, where several wires for different systems of the vehicle are interconnected. The vehicle was drained, dried, and sealed with silicone. The failures persisted. The contact completed some research and learned of NHTSA Campaign Number: 14v116000 (Service Brakes, Hydraulic) online, which they believed could be related to their failure. The dealer was contacted, and it was confirmed that the VIN was not included in any open recalls at the time. The vehicle was not repaired again. The manufacturer was not informed of the failure. The failure mileage was approximately 156,000.

Filed Incident Service brakes, hydraulic · Electrical system · Exterior lightingNHTSA 11735040
2013 Cadillac XTSSuspension

The contact owns a 2013 Cadillac XTS. The contact stated that while driving at an undisclosed speed, the rear suspension was bouncing, and the vehicle became difficult to maneuver. The message to "Check Leveling System" was displayed on the instrument panel. The contact researched and became aware of a recall; however, the VIN was not under recall. The vehicle was taken to the residence and the vehicle was self-diagnosed and it was determined that the stabilizer bar had detached. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report a failure. The failure mileage was approximately 200,000.

Filed Incident SuspensionNHTSA 11716757
2013 Cadillac XTSLights

Automatic Headlamp Leveling System malfunction causing safety issues with nighttime driving.

Filed Incident Exterior lightingNHTSA 11703855
2013 Cadillac XTSOther & unknown

My VIN is not associated with the recall, identified as NHTSA ID 12V525. It affected 12,626 2013 Cadillac XTS vehicles manufactured between October 12, 2011, and August 30, 2012. However, the rear seat headrests in this 2013 Cadillac XTS will not stay in the upright position. SAFETY CONCERN: This could lead to the headrest collapsing during a crash, potentially increasing the risk of injury to rear seat occupant I called my local dealer Red Nolan Cadillac and they informed me that since the VIN is not associated...

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with the recall, they cannot help me with a replacement unless I pay $497 for labor and parts to replace the headrests in the rear of my vehicle. HELP!!! I believe this is a safety issue when someone is in the back seat. It has already been identified as a safety issue. The rear seat headrest mechanism may not engage properly, causing the headrest to not lock in the upright position after being folded forward. REMEDY:The recall involved replacing the affected headrest mechanisms with a revised design.

Filed Incident Unknown or otherNHTSA 11656856
2013 Cadillac XTSElectrical systemDriver assistance

As I'm driving with cruise set my brake lamps intermittently flashing without breaking and the cruise control potentially disengage. A software glitch in the body controls module. Plus, my passenger light says the dim light it out when it's not. I'v had a mechanic replace the light multiple times and he says it something in the wiring.

Filed Incident Electrical system · Forward collision avoidanceNHTSA 11645576

Questions about the Cadillac XTS

Which Cadillac XTS years have the most problems?

By the number of complaints owners filed with NHTSA: 2013 (103), 2016 (22), 2015 (14). Allowing for how long each has been on the road, the 2013 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Cadillac XTS years have the fewest complaints?

Among model years that have been on the road for at least three years, 2018, 2019, 2014 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other XTS years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Cadillac XTS problems?

Across every model year, owners report problems with the electrical system (53), suspension (27), engine & cooling (13) most often.

How many recalls does the Cadillac XTS have?

NHTSA lists 10 recalls across all Cadillac XTS model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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