- The problem
- General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.
- The risk
- An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- The fix
- Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.
Vehicle safety record
2015 Cadillac XTS Problems, complaints & recalls
Owners have filed 14 complaints about the 2015 Cadillac XTS with NHTSA, most often about the electrical system (5) and the driver assistance (2). Those complaints describe 1 injury. It is covered by 3 recalls, the latest in May 2026 for the inflator module. For comparison, the 2014 has 0 and the 2016 has 22.
NHTSA data checked
DMore problems than a typical XTS year, for its age
#210 most complained-about 2015 vehicle
- Complaints
- 14
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 1
- Deaths
- 0
Most common 2015 Cadillac XTS problems
Share of all 14 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2015 Cadillac XTS recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.
- The risk
- In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.
- The fix
- GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.
- The problem
- General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
- The risk
- Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
- The fix
- GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
What owners say
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14 complaints about the 2015 Cadillac XTS
Newest first, as filed with NHTSA by owners.
I have a 2015 Cadillac XTS I am experiencing water in the headlight and condensation I am well aware of there have been many complaints about this issue I would like Cadillac to repair this
The CUE system has totally quit so we are unable to change radio stations, get driving instructions, talk on the telephone etc. After reading online, this is a problem that Cadillac is not addressing and just tells us we have to replace it at our cost. Very disappointed that this hasn't been addressed in the past as many cars have been affected.
Forward collision system has not been working properly for the past 3 years the car has been in for service for this problem the last time was March 1st 2023. I nearly had 3 accidents due to the system not working. The last contact was Holman Cadillac I was told by the service manager he would set up appt with the factory service rep and he has not gotten back to me by today's date June 12th 2023. Looking forward to hearing from someone about this problem I feel I am getting the runaround! Thank you [[redacted]] [[redacted]] [[redacted]]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Please note GM PIP5146A...Chatter or Bind Feel on turns... AKA transmission shudder. According to Cadillac dealer in Durham, NC. The car needs it's rear differential replaced; 90,000 miles.. That is happening now. Ally, the extended warranty company, sent a technician to inspect the part. I don't know if the original part is still available. I 1st noticed the problem in Fall 2019. Shop invoice, 62,187miles, reflects differential fluid & filter change which temporarily, partially mitigated the problem for a few years. It never disappeared. I am not sure what the worse case safety scenario is. I never let it get that far.
Cue screen spiderd Causing you to not control radio at times I'm driving and my radio is on 12 and the volume and can out of nowhere jump up to like 60 you cannot turn it down even if you hold the button on the steering wheel This has happened multiple times I've had at the dealership they have seen the video and they're telling me it's possibly an electrical issue but it needs to be fixed before he causes an accident
This is my 2n cue system stereo, other was replaced under warranty and the screen is now cracking and affecting visibility and function
Tl* the contact owns a 2015 cadillac xts. The contact stated that the sun roof exploded without warning and shattered glass entered the vehicle. There were no injuries. Frankel & chesapeake cadillac (10240 york rd, cockeysville, md 21030, (410) 773-9246) was made aware of the failure and had not yet scheduled an appointment to inspect the vehicle and diagnose the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,220.
Driving through the hills and curves of arkansas I lost power steering. I had trouble finding a safe place to pull off and controlling the vehicle.
Service side detection system alert in dic. While driving in city, multiple alerts in dash board and intermittent black out of all gages and indictors totally unpredictable, unreliable and unsafe.
Transmission won't shift into gear after shifter is moved with engine running. Dashboard indicator shows selected gears, but transmission doesn't engage.
The cue touchscreen is not working. All warnings and safety co cern's will not show. Tried hard reset as cadillac advised with no luck. Car is out of warranty and cadillac said the cost is over $ 1500. The car is two years old and cadillac and gm knew of this problem since 2013 and did nothing to remedy it. It's a hazard and after servicing none of the warnings can be changed. You can't use hands free calling etc. It's very dangerous and distracting to operate a vehicle with the information center inoperable. Check the internet for this problem and you will see there are thousands if complaints dating back to 2013. This problem started about two months ago.
A failure of the self-leveling rear air spring compressor occurred while driving through parking lot. "Service rear leveling system" warning was not activated / displayed as published in vehicle owners manual nor did any audible alert sound, notifying driver of any impending problem. As the rear end of the vehicle proceeded to pass over a speed bump at idle speed, the automobile subsequently "bottomed out" leading to significant spine injury. Automobile was un-driveable after incident and was taken to the...
Read the full complaint
dealership for repairs via flat bed truck. After suspension compressor was replaced, the automobile continued to have audible creaking in rear suspension while traveling over bumps and dips in the road. Both l and r shocks were replaced after first being inspected and adjusted per gm/cadillac repair protocol as reported by dealership.
While driving on the highway, the sunroof suddenly exploded and shattered sending glass out onto the highway in traffic, as well as glass raining down inside the vehicle
Tl* the contact owns a 2015 cadillac xts. After the vehicle was purchased, the air bag indicator illuminated. The contact returned the vehicle to the dealer on three separate occasions; however, the air bag indicator continued to illuminate. The manufacturer was notified. The failure mileage was 7,393.
Cadillac XTS: every year compared
All XTS years2015 Cadillac XTS vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2015 Cadillac XTS | 14 | 3 | D | |
| 2015 Cadillac SRX | 443 | 4 | D | Compare |
| 2015 Cadillac Escalade | 106 | 9 | D | Compare |
| 2015 Cadillac Escalade ESV | 106 | 6 | D | Compare |
| 2015 Cadillac CTS | 50 | 3 | A | Compare |
| 2015 Cadillac CTS-V | 46 | 1 | D | Compare |
| 2015 Cadillac ATS | 30 | 4 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2015 Cadillac XTS
Does the 2015 Cadillac XTS have any recalls?
Yes - NHTSA lists 3 recalls for the 2015 Cadillac XTS: inflator module (May 2026); side / window (October 2015); parking brake (September 2014). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2015 Cadillac XTS?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (5), driver assistance (2), lights (2).
How many complaints has the 2015 Cadillac XTS had?
14 complaints have been filed with NHTSA, the first on December 21, 2016 and the latest on July 14, 2026. Of these, 0 describe a crash and 0 a fire, and together they report 1 injury and 0 deaths.
Is the 2015 Cadillac XTS a reliable vehicle?
Its Safety Index is 38 out of 100 (grade D: more problems than a typical Cadillac XTS year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Cadillac XTS years have the most complaints?
2013 (103), 2016 (22), 2015 (14). See every Cadillac XTS year compared.
What should I do if my 2015 Cadillac XTS has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data