- The problem
- Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.
- The risk
- If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.
- The fix
- Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066.
Vehicle safety record
2018 Carado Banff Problems, complaints & recalls
Owners have filed 1 complaint about the 2018 Carado Banff with NHTSA, most often about the body, doors & structure (1) and the electrical system (1). It is covered by 2 recalls, the latest in October 2018 for the recreational vehicle / trailer. For comparison, the 2017 has 0 and the 2019 has 0.
NHTSA data checked
FFar more problems than a typical Banff year, for its age
#365 most complained-about 2018 vehicle
- Complaints
- 1
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2018 Carado Banff problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2018 Carado Banff recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2012-2018 Roadtrek E-trek, CS Adventurous, RS Adventurous, SS Agile, Zion, Zion SRT, Simplicity, Simplicity SRT, Hymer Aktiv, Aktiv 2.0, Sonne, Carado Banff, Axion, and Sunlight Van One vehicles. These motorhomes are equipped with Kidde E10 or EH10 Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.
- The risk
- If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- The fix
- Erwin Hymer will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 8, 2018. Owners may contact Erwin Hymer customer service at 1-844-413-8245, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. For additional guidance consumers can contact Erwin Hymer Group North America, Inc., customer service line at 844-496-3735. Erwin Hymer's number for this recall is 17E062000.
What owners say
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1 complaints about the 2018 Carado Banff
Newest first, as filed with NHTSA by owners.
Tl* the contact owns a 2018 carado banff motorhome. While driving at an unknown speed, the drawers opened and made noises. In addition, the doors did not lock, the heater and air conditioner did not work all the time, a siren sounded, and the door ajar indicator illuminated. Furthermore, the seats did not turn around as intended and the seat belts did not buckle. The vehicle was taken to mike thompson's rv superstore (909-318-2175, located at 902 rv center dr, colton, ca 92324) where it was stated that there was no...
Read the full complaint
warranty and the facility did not perform repairs. The contact was referred to moss bros. Chrysler jeep dodge ram (909)-884-8255, located at 1100 s e st, san bernardino, ca 92408) where the technician stated that they were aware of the failures. The contact was informed that the repairs would be performed at the owner's expense. The vehicle was not repaired. The contact took the vehicle back to mike thompson's rv superstore and insisted on a buy back. The dealer did not buy back the vehicle, but agreed to repair the failures. The vehicle was repaired within six months, but the failures recurred. The manufacturer was made aware of the failures and did not return the contact's call. The vehicle was not repaired. The failure mileage was approximately 300.
Carado Banff: every year compared
All Banff yearsQuestions about the 2018 Carado Banff
Does the 2018 Carado Banff have any recalls?
Yes - NHTSA lists 2 recalls for the 2018 Carado Banff: recreational vehicle / trailer (October 2018); equipment (January 2018). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2018 Carado Banff?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (1), electrical system (1), seats & seat belts (1).
How many complaints has the 2018 Carado Banff had?
1 complaints have been filed with NHTSA, the first on December 21, 2018 and the latest on December 21, 2018. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2018 Carado Banff a reliable vehicle?
Its Safety Index is 19 out of 100 (grade F: far more problems than a typical Carado Banff year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2018 Carado Banff has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data