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Vehicle safety record

2011 Chevrolet Caprice Problems, complaints & recalls

Owners have filed 1 complaint about the 2011 Chevrolet Caprice with NHTSA, most often about the body, doors & structure (1) and the suspension (1). It is covered by 3 recalls, the latest in June 2015 for the seat belts. For comparison, the 2012 has 0.

NHTSA data checked

CAbout as many problems as a typical Caprice year, for its age

#343 most complained-about 2011 vehicle

Complaints
1
Recalls
3
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2011 Chevrolet Caprice problems

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2011 Chevrolet Caprice recalls 3

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Seat belts

15V39900047,042 vehicles affected

The problem
General Motors LLC (GM) is recalling certain model year 2011-2013 Chevrolet Caprice vehicles manufactured October 15, 2010, to October 22, 2013, and 2008-2009 Pontiac G8 vehicles manufactured July 25, 2007, to February 18, 2009. In the affected vehicles, the flexible steel cables that connect the seat belts to the vehicle at the outside of the driver seat and the front passenger seat may be bent from being sat on while entering the vehicle. This repeated bending may result in the cable breaking.
The risk
If the cable breaks, the seat occupant may not be properly restrained in the event of a crash, increasing their risk of injury.
The fix
GM will notify owners, and dealers will replace the seat belt tensioner assembly which includes the steel cable, free of charge. These replacement parts reposition the tensioner cable out of the path of entry into the vehicle and uses a more flexible cable, set at a more upright angle. The recall began on July 5, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 15206.

Power train: gear position indication (prndl)

14V5440007,598 vehicles affected

The problem
General Motors LLC (GM) is recalling certain model year 2011-2013 Chevrolet Caprice vehicles manufactured March 24, 2011, to December 6, 2013. The affected vehicles are Police Patrol Vehicles (PPV), equipped with a specific transmission selector lever that contains two pins that can become displaced. If the pins get displaced, the driver may be able to shift the vehicle from "Park" without depressing the brake pedal or remove the ignition key without the transmission being in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards No. 102, "Transmission Shift Position Sequence, Starter Interlock, And Transmission Braking Effect", and No. 114, "Theft Protection And Rollaway Prevention."
The risk
If the transmission can be moved from "Park" without depressing the brake pedal, unintended motion may occur increasing the risk of a crash. Additionally, if the ignition key can be removed without the transmission being in "Park," the vehicle may roll away, increasing the risk of injury to exiting occupants and bystanders.
The fix
GM will notify owners, and dealers will replace the shift lever roll pin, replace the base pivot pin and attach a Brake Transmission Shift Interlock retention enhancement clip, free of charge. The recall began on October 27, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14549.

Electrical system: ignition

14V54000047,043 vehicles affected

The problem
General Motors LLC (GM) is recalling certain model year 2011-2013 Chevrolet Caprice vehicles manufactured October 15, 2010, to December 6, 2013, and 2008-2009 Pontiac G8 vehicles manufactured July 25, 2007, to February 18, 2009. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
The risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position could cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
The fix
GM will notify owners, and dealers will remove the key blade from the original flip key/RKE transmitter assemblies, and cut and fit a revised key blade and housing assembly, in which the blade has been indexed by 90 degrees, to the original RKE transmitter assembly. GM issued an interim notification to owners on December 31, 2014. The recall began on February 4, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 and Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14445. Note: Until the recall has been performed, it is very important that drivers adjust their seat and steering column to allow clearance between their knee and the ignition key.

What owners say

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1 complaints about the 2011 Chevrolet Caprice

Newest first, as filed with NHTSA by owners.

SuspensionBody, doors & structure

Went under the car, just purchased from city of walnut creek auctions, a 54k mile ex-patrol car...To change the differential oil. Found two cracks on what is a tension holding brace in the lower suspension sub-frame. Similar on each side. Obvious engineering defect compounded on how the weldment was done. I photo'd the two similar cracks, then drilled at the end of the crack to radius the stress point it until the issue is resolved. The car has been unused since jan 18' and is not reliable until the engine noise is...

Read the full complaint

remedied, another defect I am not sure of what part yet. It is a scraping ticking sound, likely piston slap or valve lifter. The city would have changed/ maintained the vehicle till the last 5k miles before it was "retired." It is most noisy when cold, and more prevalent than not. Likely the cracks started many thousand miles before its 54k I bought it at.

Filed Incident Suspension · StructureNHTSA 11163324

Chevrolet Caprice: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20140300-C
20130400-D
20120300-C
20111300Body, doors & structureC
All Caprice years

2011 Chevrolet Caprice vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2011 Chevrolet Caprice

Does the 2011 Chevrolet Caprice have any recalls?

Yes - NHTSA lists 3 recalls for the 2011 Chevrolet Caprice: seat belts (June 2015); gear position indication (prndl) (September 2014); ignition (September 2014). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2011 Chevrolet Caprice?

By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (1), suspension (1).

How many complaints has the 2011 Chevrolet Caprice had?

1 complaints have been filed with NHTSA, the first on December 25, 2018 and the latest on December 25, 2018. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2011 Chevrolet Caprice a reliable vehicle?

Its Safety Index is 46 out of 100 (grade C: about as many problems as a typical Chevrolet Caprice year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Chevrolet Caprice years have the most complaints?
What should I do if my 2011 Chevrolet Caprice has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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