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2011-2015 · 5 model years

Chevrolet Captiva Problems by year

Owners have filed 410 complaints about the Chevrolet Captiva across 5 model years, and it has 1 recall. The 2014 has the most complaints once its age is allowed for (144), while 2011, 2015 have far fewer than a typical year. The most reported problem area is the electrical system, followed by the engine & cooling.

Most complaints for its age2014144 complaints · 0 recallsSee the 2014
Complaints
410
Recalls
1
Crashes
14
Fires
10
Injuries
23
Deaths
0

Captiva complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
201514010Electrical systemA
2014144092Electrical systemD
2013106024Engine & coolingC
2012145024Electrical systemC
20111100Transmission & drivetrainA

Most common Captiva problems

Chevrolet Captiva recalls 1

Latest Captiva complaints

2012 Chevrolet CaptivaOther & unknown

I bought my car used a year ago. I had this same issue about 8 months ago for a short time but now it keeps happening everything I turn my ignition key off. My key won't come out it gets stuck on the ACC, I think that's what it's called, its been about 7 or 8 weeks now but its getting worse. And when I was trying to turn my car off and get my key out my car started roll backwards, this has happened 2 times in the last 10 days. I have 2012 chevrolet captiva. Has there been any recalls regarding this issue?

Filed Incident Unknown or otherNHTSA 11750182
2014 Chevrolet CaptivaElectrical system

Odometer Fraud. The contact purchased a 2014 Chevrolet Captiva. The vehicle was purchased through a dealer sale. The mileage at the time of the purchase was 140,436. It was discovered four days later that there was a mileage discrepancy. The odometer suddenly turned to 228,000. The contact was unable to obtain a title. The state attorney general was contacted, who referred to the state, who failed to answer the phone and the NHTSA hotline.

Filed Incident Electrical systemNHTSA 11741599
2012 Chevrolet CaptivaSteering

My shifter doesn't recognize that its in park and won't let me remove my keys. It gets stuck on ACC and I can't turn my key/ignition to the off position. And for the 3rd time it's like popped outta gear. I bought it used. This started 2 months ago but for the 10 days its continually gotten worse. 8 outta 10 times I go to put it in park and I can't get key out. I haven't had it inspected or looked or anything else like that. I Googled it and i read up on how this is an issue for 2012 to 2014 Chevrolet Captiva. But no recall for 2012 year. I don't know what time do. There was no accidents regarding this issue.

Filed Incident Steering · Unknown or otherNHTSA 11728052
2015 Chevrolet CaptivaTransmission & drivetrainEngine & cooling

My car was functioning normally. But on or about Jan 7, I was simply moving the car to another parking area in my driveway. The car stopped and would not restart. It was towed to a local dealer. I was told the problem was a drive chain, resulting in a repair that could cost thousands. Now the car rests in my yard with a future as a flower pot. There had been no warning of trouble, no smell, no sound etc. It the car had been at speed on a highway this could have been catastrophic to me and other motorists. I spent thousands to buy this car and now it is gone. My insurance refused a claim, citing the engine failure. What options do I have? I am 77 years old.

Filed Incident Power train · Unknown or other · EngineNHTSA 11714712
2013 Chevrolet CaptivaAirbagsCrash1 injury

On [[redacted]] while driving this vehicle owned by the state of Arizona I was involved in a collision at 40 mph. The airbags did not deploy and I sustained serious brakes and internal bleeding. There were no warning lamps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Air bagsNHTSA 11655892
2015 Chevrolet CaptivaElectrical systemAcceleration & cruise controlEngine & cooling

The Chevy Captiva I have has been in multiple shops and NOBODY knows why it randomly has electrical problems and all the locks go on and off while driving and the RPM speeds up and slows down all by itself. The engine and transmission has been replaced among other things in the vehicle. This is a hazard to myself and anybody on the road. It has been to multiple mechanics in my city and not one person can figure out why the car does this. The engine misfires while driving and I've almost been in multiple wrecks...

Read the full complaint

because the car genuinely has a mind of its own! How many more times does this need to happen before a serious accident. This vehicle needs to be recalled before a serious accident happens at only the fault of a vehicle that should have been recalled years ago!

Filed Incident Electrical system · Vehicle speed control · EngineNHTSA 11644946

Questions about the Chevrolet Captiva

Which Chevrolet Captiva years have the most problems?

By the number of complaints owners filed with NHTSA: 2012 (145), 2014 (144), 2013 (106). Allowing for how long each has been on the road, the 2014 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Chevrolet Captiva years have the fewest complaints?

Among model years that have been on the road for at least three years, 2011, 2015 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Captiva years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Chevrolet Captiva problems?

Across every model year, owners report problems with the electrical system (186), engine & cooling (131), transmission & drivetrain (39) most often.

How many recalls does the Chevrolet Captiva have?

NHTSA lists 1 recall across all Chevrolet Captiva model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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