- The problem
- General motors (gm) is recalling certain model year 2011-2012 chevrolet captiva vehicles manufactured from october 2, 2009, through april 21, 2011. Driving the vehicle with the transmission in manual mode and in first gear causes the engine and power steering pump to operate at higher speed than is typical. Increased pump speed generates heat that is transferred to the power steering fluid and can result in power steering fluid temperatures that approach the power steering pump reservoirs melting point.
- The risk
- After prolonged exposure to elevated fluid temperatures, the reservoir may leak. Leaking fluid, in the presence of an ignition source, may result in a fire.
- The fix
- Gm will notify owners and dealers will replace the power steering fluid cooler with an improved version, free of charge. An advisory letter to customers, along with instructions, will be mailed in january 2012. When parts become available, gm will send another letter asking customer to take their vehicle to a gm dealer to have the repairs performed. Gm anticipates parts will be available in march 2012. Owners may contact chevrolet at 1-800-630-2438.
Vehicle safety record
2011 Chevrolet Captiva Problems, complaints & recalls
Owners have filed 1 complaint about the 2011 Chevrolet Captiva with NHTSA, most often about the transmission & drivetrain (1). It is covered by 1 recall, the latest in December 2011 for the power steering fluid. For comparison, the 2012 has 145.
NHTSA data checked
AFar fewer problems than a typical Captiva year, for its age
#343 most complained-about 2011 vehicle
- Complaints
- 1
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2011 Chevrolet Captiva problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2011 Chevrolet Captiva recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
Be the first Captiva owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
1 complaints about the 2011 Chevrolet Captiva
Newest first, as filed with NHTSA by owners.
Driving along slowly and vehicle froze up and refused to move. The vehicle had to be taken to the garage by tow truck. *Tr
Chevrolet Captiva: every year compared
All Captiva years2011 Chevrolet Captiva vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2011 Chevrolet Captiva | 1 | 1 | A | |
| 2011 Chevrolet Camaro | 194 | 3 | F | Compare |
| 2011 Chevrolet Avalanche | 155 | 3 | C | Compare |
| 2011 Chevrolet Corvette | 85 | 1 | F | Compare |
| 2011 Chevrolet Corvette Z06 | 85 | 0 | C | Compare |
| 2011 Chevrolet Aveo | 77 | 0 | A | Compare |
| 2011 Chevrolet AVEO4 | 77 | 0 | - | Compare |
| 2011 Chevrolet Colorado | 42 | 5 | C | Compare |
| 2011 Chevrolet Cobalt | 2 | 0 | A | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2011 Chevrolet Captiva
Does the 2011 Chevrolet Captiva have any recalls?
Yes - NHTSA lists 1 recall for the 2011 Chevrolet Captiva: power steering fluid (December 2011). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2011 Chevrolet Captiva?
By the complaints owners filed with NHTSA, the most common problem areas are the transmission & drivetrain (1).
How many complaints has the 2011 Chevrolet Captiva had?
1 complaints have been filed with NHTSA, the first on November 9, 2012 and the latest on November 9, 2012. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2011 Chevrolet Captiva a reliable vehicle?
Its Safety Index is 99 out of 100 (grade A: far fewer problems than a typical Chevrolet Captiva year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Chevrolet Captiva years have the most complaints?
2012 (145), 2014 (144), 2013 (106). See every Chevrolet Captiva year compared.
What should I do if my 2011 Chevrolet Captiva has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data