- The problem
- On certain motor homes, travel trailers, and fifth wheel trailers equipped with samsung microwave ovens, these units were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
- The risk
- An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
- The fix
- Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or coachmen at 1-219-825-5821.
Vehicle safety record
2002 Coachmen Captiva Problems, complaints & recalls
No owner complaints about the 2002 Coachmen Captiva have been filed with NHTSA. It is covered by 2 recalls, the latest in October 2003 for the recreational vehicle / trailer.
NHTSA data checked
DMore problems than a typical Captiva year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2002 Coachmen Captiva recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- On some travel trailers equipped with optional underslung spare tire carriers, the locking pin for the spare tire carrier may not have been installed.
- The risk
- If the release bolt that secures the spare tire carrier to the frame at the drop down end of the carrier were to become loose and fall off, a portion of the carrier assembly itself could detach and fall off if there is no locking pin. If the spare tire carrier were to separate from the unit during travel, there is the potential for a crash.
- The fix
- Dealers will install an improved carrier release bolt and locking pin. Owner notification began january 21, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact coachmen at 1-800-453-6064.
What owners say
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No complaints about the 2002 Coachmen Captiva yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Coachmen Captiva: every year compared
All Captiva years2002 Coachmen Captiva vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 Coachmen Captiva | 0 | 2 | D | |
| 2002 Coachmen Aurora | 3 | 4 | F | Compare |
| 2002 Coachmen Coachmen | 2 | 1 | C | Compare |
| 2002 Coachmen Crosscountry MH | 2 | 0 | - | Compare |
| 2002 Coachmen Freedom | 1 | 1 | C | Compare |
| 2002 Coachmen Cascade 26RBS | 1 | 1 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 Coachmen Captiva
Does the 2002 Coachmen Captiva have any recalls?
Yes - NHTSA lists 2 recalls for the 2002 Coachmen Captiva: recreational vehicle / trailer (October 2003); carrier / rack (January 2002). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2002 Coachmen Captiva had?
None have been filed with NHTSA so far.
Is the 2002 Coachmen Captiva a reliable vehicle?
Its Safety Index is 26 out of 100 (grade D: more problems than a typical Coachmen Captiva year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Coachmen Captiva years have the most complaints?
2007 (2), 2006 (1). See every Coachmen Captiva year compared.
What should I do if my 2002 Coachmen Captiva has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data