- The problem
- Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present.
- The risk
- THIS COULD RESULT IN A FIRE.
- The fix
- Crossroads rv will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burner housing and protective thermal fuses free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or crossroads rv at 1-260-593-2866.
Vehicle safety record
2002 Crossroads All Star Problems, complaints & recalls
Owners have filed 2 complaints about the 2002 Crossroads All Star with NHTSA, most often about the equipment & accessories (2). It is covered by 1 recall, the latest in March 2007 for the recreational vehicle / trailer. For comparison, the 2001 has 0.
NHTSA data checked
Rated once enough All Star years are on file
#356 most complained-about 2002 vehicle
- Complaints
- 2
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2002 Crossroads All Star problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2002 Crossroads All Star recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
Be the first All Star owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
2 complaints about the 2002 Crossroads All Star
Newest first, as filed with NHTSA by owners.
Tl*the contact owns a crossroads all star travel trailer. The vehicle is equipped with a dometic refrigerator, model rm2852. When the contact opened his trailer that had been parked for a few months, he could see that the coolant had leaked out. The manufacturer was called and they advised the contact to file a complaint with nhtsa. They further stated that the recall repair for nhtsa campaign id number 06e076000 (equipment:recreational) had ended. The contact had the burner housing replaced under the recall, but the leak still persists. The serial number was unknown.
Tl* - the contact owns a 2002 crossroads 5th wheel. The contact received information from dometic listing authorized dealers to have the secondary burning housing added free of charge. The contact stated most of the dealers on the list were out of business. The dealer that was open stated it will cost more than dometic was authorizing for payment because of the time associated with repairing the refrigerator. There had been no failure to date.*Ak
Crossroads All Star: every year compared
All All Star years2002 Crossroads All Star vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 Crossroads All Star | 2 | 1 | - | |
| 2002 Crossroads Paradise Pointe | 1 | 3 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 Crossroads All Star
Does the 2002 Crossroads All Star have any recalls?
Yes - NHTSA lists 1 recall for the 2002 Crossroads All Star: recreational vehicle / trailer (March 2007). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2002 Crossroads All Star?
By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (2).
How many complaints has the 2002 Crossroads All Star had?
2 complaints have been filed with NHTSA, the first on April 10, 2007 and the latest on May 22, 2008. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
What should I do if my 2002 Crossroads All Star has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data