- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2004 Crossroads Silverado Problems, complaints & recalls
Owners have filed 3 complaints about the 2004 Crossroads Silverado with NHTSA, most often about the equipment & accessories (1) and the suspension (1). It is covered by 5 recalls, the latest in November 2017 for the equipment. For comparison, the 2003 has 1 and the 2005 has 0.
NHTSA data checked
FFar more problems than a typical Silverado year, for its age
#311 most complained-about 2004 vehicle
- Complaints
- 3
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2004 Crossroads Silverado problems
Share of all 3 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2004 Crossroads Silverado recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Crossroads is recalling certain recreational vehicles equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. The plug in remote control receiver for the fireplace can overheat.
- The risk
- AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
- The fix
- Crossroads is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. The safety recall began on january 28, 2011. Owners may contact dimplex north america customer service at 1-888-346-7539 or crossroads at 888-226-7496.
- The problem
- Crossroads rv is recalling 17,353 my 2004-2007 cruiser, paradise pointe, my 2004 silverado, my 2005-2007 zinger, cross terrain, and my 2006-2007 belair, crossforce, and crossfire travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
- The risk
- If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.
- The fix
- Crossroads rv is working with dometic to repair these refrigerators (please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or crossroads rv at 1-260-593-2866.
- The problem
- Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present.
- The risk
- THIS COULD RESULT IN A FIRE.
- The fix
- Crossroads rv will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burner housing and protective thermal fuses free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or crossroads rv at 1-260-593-2866.
- The problem
- Certain travel and fifth wheel trailers have improperly installed furnace exhaust vents.
- The risk
- Improper installation or lack of the furnace exhaust vent will allow the exhaust fumes, containing combustion products including high concentrations of carbon monoxide gas, to enter into the recreational vehicle and could result in injury or death to occupants of the trailer.
- The fix
- Owners/dealers will inspect the furnace exhaust vent and, if not properly installed, the dealers will repair the exhaust vent free of charge. Owners are being instructed not to use the furnace until the exhaust vent has been inspected and is properly repaired. The recall began february 2, 2005. Owners may contact crossroads at 260-593-2866.
What owners say
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3 complaints about the 2004 Crossroads Silverado
Newest first, as filed with NHTSA by owners.
Tl*the contact owns a 2004 crossroad silverado. The vehicle has a dometic refrigerator, model rm2652. The entire backside of the refrigerator is filled with ammonia. The contact received a recall notice on the defect after it had already occurred. Dometic now refuses to repair the refrigerator because the defect already occurred. The contact believes the refrigerator should still be repaired because it is still a manufacturer defect. Updated 08/15/08. *Lj the consumer stat4ed ammonia leaked from the refrigerator due to a defective line in the back of the refirerator. Recall # 07v143000. Updated 08/15/08
Lippert frame on a crossroads silverado fifth wheel travel trailer. *Tr
1. Al-ko axle on a 2004 crossroads silverado 36 mk caused excessive and uneven wear on the tires mounted on the rear axle. The trailer has <4300 total miles. 2. The inside tire wear is difficult to notice. A tire failure could cause property damage, bodily injury or death. 3. Crossroads rv is in the process of replacing the defected axle and tires. *Tr
Crossroads Silverado: every year compared
All Silverado years2004 Crossroads Silverado vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2004 Crossroads Silverado | 3 | 5 | F | |
| 2004 Crossroads Cruiser | 1 | 4 | D | Compare |
| 2004 Crossroads Paradise Pointe | 1 | 5 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2004 Crossroads Silverado
Does the 2004 Crossroads Silverado have any recalls?
Yes - NHTSA lists 5 recalls for the 2004 Crossroads Silverado: equipment (November 2017); equipment (October 2010); recreational vehicle / trailer (July 2008); recreational vehicle / trailer (March 2007) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2004 Crossroads Silverado?
By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (1), suspension (1), body, doors & structure (1).
How many complaints has the 2004 Crossroads Silverado had?
3 complaints have been filed with NHTSA, the first on November 16, 2007 and the latest on July 29, 2008. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2004 Crossroads Silverado a reliable vehicle?
Its Safety Index is 16 out of 100 (grade F: far more problems than a typical Crossroads Silverado year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Crossroads Silverado years have the most complaints?
2004 (3), 2001 (2), 2003 (1). See every Crossroads Silverado year compared.
What should I do if my 2004 Crossroads Silverado has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data