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Dodge Durango SRT Steering problems by year

13 complaints filed with NHTSA about the Dodge Durango SRT's steering. Loss of power steering, stiff or loose steering, wandering, column and rack problems.

Steering complaints by model year

YearSteering complaintsCrashesInjuriesRecalls
20214000
20201000
20195000
20183100

Latest Durango SRT steering complaints

2020 Dodge Durango SRTSteeringElectrical systemEngine & cooling

The contact owns a 2020 Dodge Caravan. The contact stated that on one occasion while driving at while driving at an undisclosed speed, the vehicle lost power. Additionally, the vehicle failed to steer as intended, with the front of the vehicle swaying. The vehicle was towed to a dealer, where it was diagnosed and determined that the alternator had frozen, the serpentine belt was missing, and the tensioner needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed to an...

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independent mechanic, where it was determined that the alternator needed to be replaced. The vehicle was repaired. On another occasion, while driving at an undisclosed speed, the EMC warning light illuminated. The vehicle was not diagnosed or repaired. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 83,749.

Filed Incident Steering · Electrical system · EngineNHTSA 11680665
2021 Dodge Durango SRTSteering

The contact owns a 2021 Dodge Durango. The contact stated while driving 50 MPH, the vehicle started to pull to the left, and the steering wheel became difficult to turn. There were no warning lights illuminated. The contact felt a vibration in the steering wheel, and the vehicle pulling to the left or the right while driving downhill or on the highway. The vehicle was driven to the residence. The vehicle was then taken to a dealer where it was diagnosed with wheel alignment and steering wheel failure. The wheels...

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were aligned, and the steering wheel was adjusted; however, the failure recurred two more times. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,854.

Filed Incident SteeringNHTSA 11652582
2021 Dodge Durango SRTSteeringAcceleration & cruise control

I was driving 45 mph when my vehicle told me put my car into park. I lost control of my steering and control of my ability to put my car into or our of gear. I had started to slow down due to loss of controls and my car halted to an adrupt stop and would not allow me to have any control of its functions. Due to being in traffic I attempted to the vehicle in park and it did not allow, I waited approximately 5 min, at that point it allowed me to put the vehicle in park, I attempted to restart and it would not allow me. After waiting approximately 10 min. I was able to restart the vehicle. The contact stated the ignition module was repaired on 6/13 and a few days later cut off after repairs.

Filed Incident Steering · Vehicle speed controlNHTSA 11589603
2019 Dodge Durango SRTSteering

Goodyear examined my Durango on October 4th 2023. Examination results reported a flawed electromechanical steering gearbox. Price to repair including parts, upwards of 4,000 dollars. I have a prepaid warranty covering repairs and parts. Parts availability from the Chrysler corporation are the issue. The dealership Orange Park Chrysler Jeep Dodge was informed AND examined the vehicle themselves. They related to me the "part isn't available". I returned to the Goodyear dealership. Their response is the same. Neither...

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factory nor aftermarket steering gearbox are available for purchase. Therein lies the reason for this report from me. I've written emails to Chrysler (stellantis) customer service 3 times. The 3rd time being today October 16th. They responded once shortly after the October 4th email. Since then quiet as a church mouse. So far the steering gearbox just pops and makes grinding noises. I'm 67 years old and existing on disability payments. I can't get the parts. I still owe 32,000 plus (9650 for warranty coverage). So I CAN'T get rid of it. If it fails while being driven, State Farm won't cover the damages because I KNEW the vehicle was needing repairs and continued to drive it. I'm FORCED to drive it because of parts UNAVAILABLE by Chrysler or the aftermarket. I can't afford a rental car for what appears to be an EXTENDED period of time. I can't attach the 3 emails here. However the emails WILL be retained for future reference. Any assistance you may provide would be greatly appreciated.

Filed Incident SteeringNHTSA 11550261
2021 Dodge Durango SRTSteeringDriver assistance

Before we bought the vehicle we were questioned the steering to get fixed because they stated it was so so alignment issue. But after we purchased within a year we have to get the steering fixed multiple times. Dealership Capricorn that's it was just a loose bolt. This causes a stream safety concerns because there are times where we can't steer correctly or if the steering wheel is straight. The vehicle drifts to the right. Try to take it back another time. Was told by dealership that was a cosmetic issue and is no longer covered on the warranty

Filed Incident Steering · Back over preventionNHTSA 11542154
2018 Dodge Durango SRTSteeringAirbagsSeats & seat beltsCrash

While on my way to an appointment it was raining and I noticed my car wasn't handling the water on the road like it usually did. It was pulling to one side or jumping around when it hit shallow water. I turned the traction control off and then back on and that seemed to make a difference. That night I got on NHTSA and searched for recalls with my VIN number. While other 2018 Durango's had recalls on the ESP it said mine wasn't one on them. About a week later it had been storming all night and I was on my way to...

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work the next morning when I come around a curve to deep flowing water covering the road for approx. 30 yards before a small break and then a thin flowing of water for approx. 20 feet which I didn't see because it was still raining. When I hit the deep water it pulled me towards the right ditch, I was able to keep from going in the ditch but it was a constant fight until I was through the puddle. After the first puddle let go of my vehicle there was just enough time for me to feel relieved I had made it through it before I hit the shallow water and my car hydroplaned darting left, entering the ditch, ramping the side of a driveway and going airborne between two trees before coming down on it's front end and sliding 30 feet to a stop. The emergency contact system spoke asking who to contact but none of my ICE was displayed. Thankfully I was wearing my seatbelt although the tensioner didn't lock the belt in place like it should in the event of an accident. Also neither front airbag deployed, only the passenger side air curtain deployed. My passenger side mirror was hit by a mailbox as I ramped the driveway so I assumed that is why the side curtain deployed but the accident crushed and partially removed both my front and back bumper so my 2 front air bags should have deployed as well. An accident report was made and my insurance company ruled my car as a totaled. I told them what happened but I am not sure if the inspected the ESP system or not.

Filed Incident Steering · Air bags · Seat beltsNHTSA 11534477
2019 Dodge Durango SRTSteering

While driving 70 mph on the highway, the car gave a light that stated, "power steering unavailable" and in fact, I had no power steering. I had to really muscle the car to get it to turn at all. If this had happened while I was turning a corner, it could have been the cause of an accident. Obviously driving a car with no power steering is dangerous in and of itself, not to mention it happening out of the blue while driving at highway speeds. There was no prior warning to the light coming on. This is a car with just...

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over 40k miles on it and is a used Dodge certified car. We had to wait several weeks for an appointment at our local Dodge dealership at which time they confirmed the steering rack is defective. The part was at least 60 days out, indicating to me that this is an issue with other vehicles as well. Fast forward to last week and we were informed the part was in and we could have the car back by the end of this week. However, yesterday (5/10/2023) we received a call that the part that was delivered to the dealership was also defective. They got the part installed, but could not get the computer to recognize it. Currently we do not have a timeline on when a new, hopefully not defective, part will be delivered. We are lucky because we have MOPAR care on the vehicle and it will cover the cost of the repair and they will reimburse us for the use of the rental car, although the rental car is inadequate compared to the car that I purchased.

Filed Incident SteeringNHTSA 11521567
2021 Dodge Durango SRTSteering

The contact owns a 2021 Dodge Durango. The contact stated while driving 63 MPH, the power steering assist warning light illuminated, and the steering wheel became firm. The contact was able to pull over on the side of the road. The vehicle was towed to the dealer and the dealer stated that no failure was found. The dealer suggested that the power steering control module software be updated. The vehicle was repaired but the failure persisted. The manufacturer was contacted, and the manufacturer approved the repair of the vehicle. The failure mileage was 1,000.

Filed Incident SteeringNHTSA 11517615
2018 Dodge Durango SRTSteeringEngine & cooling

My engine is not cooling while my vehicle drives more will the transmission cool down now my transmission won't work the correct way

Filed Incident Steering · EngineNHTSA 11464665
2019 Dodge Durango SRTSteering

On my way to labor & delivery, my steering wheel locked up, a light and message came on that said, "power steering unavailable". I could not turn left or right and since I was already turning left when it locked up and went straight, I nearly hit all the cars parked on the side of the street. When I left the hospital, the light was off. A week later, the light came back on and stayed on. The steering wheel locked again as we were driving down a main road and we almost hit the car in the lane next to us because when...

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it locked up, it snatches the wheel from wherever we have it to a locked straight position. This is unacceptable when you are pregnant with 3 children in the back. I should not have to worry about crashing into people without notice. We got it checked out and they said the electric steering rack needed to be replaced for a whopping $4500. On a 2019 vehicle, that is unacceptable. It is not safe to drive and now I have been without a vehicle for 3 months now because everyone keeps telling us that the part is on back order.

Filed Incident SteeringNHTSA 11413259
2019 Dodge Durango SRTSteering

While visiting mississippi from indiana, in july, I kept getting a "power steering unavailable" "need service". I called and was going to take it to a shop there but the message went away the next day. We made it back home to indiana and I immediately made an appointment and dropped my vehicle off. They called the next day and said the message never came up for them, so they reset the system to prevent it from happening. They said the part is very expensive so if the issue isn't going on while they have the vehicle...

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then they can't just replace it. Fast forward to today. While driving on the hwy with 2 of my children the message pops up again and power steering went out. Very scary. Thankfully I was able to get us home safe but yurning the wheel was almost impossible. I plan to call the dealership in the morning, but this is ridiculous and very dangerous.

Filed Incident SteeringNHTSA 11348939
2019 Dodge Durango SRTSteering

After dropping off my oldest daughter at preschool, I drove for roughly 2.5 Miles and parked the car, I suffered a total loss of power steering. The truck has a completely electric steering system. This occurred 10/31/2019. On this date I took the vehicle to the local dealership for diag. They called 11/1/2019 and stated that it needed a new steering rack. It is now 11/19/2019 and the part is still on back order. Chrysler keeps pushing the date back. I still do not have the vehicle back and not definitive date of return. If this would've happened with my daughters in the car while driving down the road it would've caused a serious crash.

Filed Incident SteeringNHTSA 11281110
2018 Dodge Durango SRTSteeringElectrical system

Tl* the contact owns a 2018 dodge durango. While operating the vehicle and making a right turn, the vehicle would not immediately turn and would continue to drive straight. The vehicle was taken to hendrick dodge (81 mackenan dr, cary, nc) where the steering was recalibrated, but the failure continued intermittently. Also, while operating the vehicle, the voltage meter continuously fluctuated. The alternator, battery, and battery terminals were replaced, but the failure continued. The manufacturer was notified of the failure. The failure mileage was 10,000. The vin was unknown.

Filed Incident Steering · Electrical systemNHTSA 11266161

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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