Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Lights
Dodge Journey Lighting problems by year
153 complaints filed with NHTSA about the Dodge Journey's lights. Headlights, tail lights, brake lights, turn signals and interior lighting failures.
Lighting complaints by model year
Lighting recalls
Latest Journey lighting complaints
Technician notes exterior headlight assembly is defective and not reflecting bright.
First Complain is that I was driving my 2018 Dodge Journey SE 2.4L across the interstate in [[redacted]]. My friend was sitting in the Passenger's seat when all of a sudden a loud popping noise happened and the airbag in the headrest popped out and almost hit my friend in the head. The second issue is that the headlight assemblies that was replaced under a recall in 2022-2023 due to a reflective issue. Well the the recall assemblies are now collecting moisture bad and are blowing my headlight bulbs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On two separate occasions my doors have locked on there own while I was inside the car and I was not able to open the doors or manually unlock the door. My front lock levers are long enough that you can get a decent grip to pull them up and in normal cases they unlock pretty easy. But when they lock on your own I don't think you get pul) them up with a pair of vice grips. Both levers on the back doors drop almost all the way into the door panel. Most people probably can't open them even without them being...
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glitched.. The only way I was able to unlock them was by the key fob. The unlock switches are useless as well. The changes of it happening are slim but if it happened during a flood or fire and I didn't know to use the key fob. There was no threat to me either time it happened and I still somewhat panicked. Lucky or I guess unlucky for me I knew it was probably a electrical problem since I also have some electric problems that happen as long as the main battery is connected. Key fob and key could be in another universe and my wipers will move, my horn will randomly go off. I've not had a horn since my mother bought me the vehicle. There is more and these seem to come and go. My doors random lock after I shut the doors. I have left my keys on the dash shut the door and got locked out. Once my dog's where in the car and it was hot inside. Luckily the locksmith was 2 minutes away and I didn't have to break a window. Another time the same thing happened with my dogs in the car and it instantly unlocked it self. The only other time it's happened when my keys were in the car I got my dog to step on the switch and unlock it. Now I just don't leave my keys in the car. Also every now and then my dash lights cannot go up to the brightest level because it turns on my interior lights before I can get to that level. So I have to keep them on dim or ride around with my dome lights on. Dodge wont calibrate a new computer. Ends up being a lot of $ to stay safe.
Horn and all dasbboard controls quit working on my steering wheel. Rear wiper comes on by itself when the vehicle is put in reverse but the toggle no longer works to activate the rear wiper. The washer fluid will work with the toggle switch, but the wiper still does not come on. Reverse lights quit working.
If you turn the air or heat off it turns itself back on. Sometimes none of the botton on the dash responds to any command including turning the radio air or anything off or on.
Back up camera failure cutting off and on. Could cause wreck. Dull headlights. Could cause a wreck.Leak in firewall driver floor wet. Could short out electrical system, cause shock, cause a wreck. No accident to report. This is ongoing since purchase in 2023.
I bought the car in 2019 . Since purchasing it has had electrical issues. The AC blew hot air, the rear windows did not work, the center console usb plug caught fire, the lights on dash flicker. Dome light comes on by itself. Now the head lights flicker and go out. I have had it checked , and on computers nothing comes up.I cannot even use cruise control because it speeds up on its own to high speeds. I contacted the dealership, I was told I was making it up, I took it in and was told they could not find anything....
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I have taken video, and even have numerous witnesses to this. This is just one of many issues.Three nights ago on my way home from the store all my lights went out on the highway. It was pitch black. I was lucky no one was around me and I was able to get off the near by exit without crashing. There is no recalls on my car but on the 2016 Dodge journey this is mentioned by numerous customers. I even contacted Dodge Chrysler and was told they have no records of any issues with my year make or model.
Initially, the component that was failing was the rear wiper blade. The wiper blade would not perform a proper rotation. It wouldn't move at all when I would turn the switch, but anytime the car was unlocked or locked. The door was open or closed the blade would move. A few days later, one reverse light was out. The rear wiper doesn't really pose any risks but with my reverse lights, failing and any other lights in the rear could be a safety issue. My partner being an elevator mechanic knows electrical like the...
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back of his hand., so he did the process of elimination, realized that it was the wiring at the back hatch. The wiring is shot brittle breaking burning.. which could possibly start a car fire which would put me my child. My boyfriend in danger.. the problem has not been confirmed by a dealer have not taken it to an independent service center. My partner does all of the repair maintenance on my car. I did not get any warning, signs or messages prior to the failure. My partner has fixed the wiring issue at the back hatch, but if it still needs to be inspected, I'm sure if wiring is checked anywhere else in the car it's gonna be the same issue. The wires are brittle and breaking melting,
Bought this 2019 dodge journey in Aug 2020. Immediately noticed the headlight condensation. Brought it to the dealership to investigate and they told me it would require a whole new headlight part that would be chargeable and not covered under any warranty.
Headlight condensation because of improper seal causing damage and blown headlamp
Passenger side headlight which is a sealed headlight has moisture creating dimmed visibility a night -how does a sealed headlight get moisture in it unless it's defective - the car only had 23,000 miles when problem started
It started with third brake light out, then,tail wipers intermittenly work, then camera not working- had to have someone watch the back of car to see also right inside light out AND Tailgate wont lock with rest of doors After looking on YOUTUBE this has been going on since 2012
My 2020 Dodge Journey has a persistent issue with the passenger-side headlight. Despite multiple bulb replacements, the problem continues, leading to failure of vehicle inspections. Three independent mechanics have examined the vehicle, consistently identifying the problem as originating within the headlight socket or wiring harness, yet no warning light indicates a malfunction. This recurring failure appears to be a known issue affecting other Dodge Journey models, specifically impacting the passenger-side...
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headlight. While I have experienced no other electrical problems since purchasing the vehicle, Dodge is requesting a $200 diagnostic fee to confirm a suspected wiring harness fault. I respectfully request a resolution to this recurring problem, given its apparent prevalence within the Dodge Journey model range and the lack of any contributing factors on my part.
Vehicle: 2019 Dodge Journey Issue: Rearview Camera Failure / Malfunction I am reporting an ongoing issue with the factory-installed backup camera in my 2019 Dodge Journey. The camera has been malfunctioning for several years. The camera intermittently displayed a blank screen, glitching image, or the image would appear upside down when shifting into reverse. Over time, the issue worsened, and the camera now fails to display any image at all. This poses a significant safety concern, especially since reverse...
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cameras are a federally required safety feature on vehicles manufactured after 2018. Despite attempted inspections, no clear fix was provided, and I believe this may indicate a manufacturing defect. I am requesting that Chrysler/Stellantis acknowledge this issue and investigate whether other owners have experienced similar problems. A technical service bulletin, warranty extension, or recall may be appropriate, depending on findings. Please advise if any repair support, diagnostic guidance, or goodwill assistance is available to address this safety-critical system failure.
The following recall was supposedly corrected by my Dodge dealer in Watertown, CT: NHTSA Campaign Number: 22V723000 Manufacturer Chrysler (FCA US, LLC) Components EXTERIOR LIGHTING The headlight lenses were replaced and in 2 years time, the driver side lense is always fogged up and as a result I cannot see at night due to the dimness. I have brought my car to the dealer, and they said to contact FCA, the mfr of the headlight assy., and when I contact them they tell me I need to contact Dodge. No one will help me with this defective assy they installed on the recall
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data