Vehicle purchased new. Filing complaint regarding numerous cracks in dashboard. Chunks of dash breaking off. Informed by tv ad stating that this is on-going problem with dodge pickups. Feel that this is safety issue as chunks could fly off dash like bullets. Feel chrysler should recall and replace these deteriorated dashboards. Contacted chrysler 07-30-13. They indicated that this is an on-going problem but there is nothing they are going to do about it. *Tr
Body, doors & structure
Dodge Quad Body problems by year
14 complaints filed with NHTSA about the Dodge Quad's body, doors & structure. Doors, hoods and latches, frame rust, sunroofs, leaks, trim and structural failures.
Body complaints by model year
Latest Quad body complaints
The hole dash has cracked and falling apart and face plate is cracked too. I am scared that if I have a wreck god forbid that it will bust the air bag and it want save my life or it will fly apart and cut me up with all those sharp pieces. *Tr
Cracked dashboard.... Falling in....Exposing electrical & safety components. *Tr
Shortly after purchasing the truck, the dashboard developed a small crack; within a week, the dash began to crack from one side to the other. I initially tried to put a piece of fabric tape over the larger crack, but the dash has continued to shatter into sharp shards, and pieces of the insulation are now dropping out in large chunks. This morning, when I started the defroster, a piece of the dashboard flew out & cut my forehead above the right eye. I have owned at least a dozen vehicles in my life and I have...
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never had a problem like this with the dash. On one other vehicle I owned, although there was a small crack in the dash, the plastic was secured to a foam material that was part of the dash component. With this truck, the dash is disintegrating: vents are dropping down through the dash, shards from the shattered dash are falling through & into the fan, chunks of black insulation are falling out almost daily. I believe that dodge has known about the defect for quite some time and has failed to act in a responsible manner to correct the known defect. In a collision, the dashboard can cause significant injury to a person by causing lacerations from the brittle plastic that was used to cover the dashboards. With the rate of deterioration, the integrity and stability of the dash & the components it houses has been compromised. I fear that the airbag could deploy unexpectedly due to the instability of the dash. *Tr
1998 Dodge ram quad cab- dash is cracking. This truck is and has been always garaged. Neglect and misuse is not an issue. Original order. *Tr
I have seen aprox 1000 or more complaint about dashes on dodge trucks and cars that are cracking!! Mine stared slow then one day I got in and noticed the whole thing had cracked in several spots, now I have now dash cover at all, I feel strongly that this is a safety concern, that's why I keep adding names to my list, have over 600 names and vin# for dodge trucks with dashes in very bad shape from 94 up to 07 that are cracking. *Tr
Defects in manufacturer dashboard creation process may lead dashboard to fail by way of cracking and erosion. This failure of the 97-02 dodge ram does not allow for sufficient impact resistance in a frontal accident and may cause failures of the airbag system due to pieces of the broken dash interfering with supplemental restraint systems housed within the dashboard. This may also cause the supplemental restraint system to fail to deploy due to dashboard support being eroded away. Cracking and breakage of dashboard...
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may also cause electrical fires and failures if sharp dashboard pieces dislodge and fall into the wiring harness, cutting wires and shorting them out. Events leading up to failure: none - seems to occur on the greater majority of all 97-02 dodge ram pickup trucks, either garaged or not and dashboards covered or not. Failure correction: none as replacement dashboards incur the same failure. *Tr
The dashboard on my 2002 dodge ram is all cracked and the vents for the ac and defrost are all loose and broken. My a/c makes a loud rattling noise when I turn it on from the loose vents on the dash. This is my third new dodge that I have bought and since chrysler is not doing anything to keep their customers the next new vehicle I buy will not be a dodge. *Tr
1999 Dodge ram 1500 dashboard cracked, falling apart, sink hole on top of dashboard. *Ak
On the 2002 dodge 1500 quad cab the dashboard has several cracks that are growing. In 40 years of cars never had a dashboard crack like this. Several large cracks in front dashboard and now smaller ones appearing in back dashboard. Asked dealer about repair parts was told that would cost over $500 last year and parts counter had been ordering many for repairs. Didn't know cracks would grow, or that it could collapse. Cracks started about three years ago, are getting worse , and last year had to repair air conditioner but other than that truck has been running good.*Ak
There has been a knocking underneath my truck every time I hit a bump in the road as if something is loose underneath it ever since I purchased it in march of 2002. It has been to the service department twice. I was told that they could not find the problem but they also heard the knocking. I've also had to have both side mirrors replaced due to the springs breaking.
Consumer states that the metal on the receiver hitch is coming apart from the frame, which will cause the trailer to come unattached from the vehicle, at anytime. Dealer contacted. Ts
While driving at 35 mph, the hood lifted hitting the windshield and cracking it.*Ak consumer states driver was injured. *Jb updated 08/06/06 the consumer stated wants to check on the status of the investigation for a recall issued for the vehicle. Updated 07/02/07 *tr
PLASTIC DOOR MOLDING STRIP.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data