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Vehicle safety record

2012 DRV Elite Suite Problems, complaints & recalls

Owners have filed 2 complaints about the 2012 DRV Elite Suite with NHTSA, most often about the equipment & accessories (1) and the suspension (1). Those complaints describe 1 fire. It is covered by 1 recall, the latest in November 2017 for the equipment. For comparison, the 2011 has 0 and the 2013 has 1.

NHTSA data checked

CAbout as many problems as a typical Elite Suite year, for its age

#303 most complained-about 2012 vehicle

Complaints
2
Recalls
1
Crashes
0
Fires
1
Injuries
0
Deaths
0

Most common 2012 DRV Elite Suite problems

Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2012 DRV Elite Suite recalls 1

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V7530007,896 vehicles affected

The problem
DRV Suites (DRV) is recalling certain 2007-2018 Elite Suites, 2014-2018 Full House, 2003-2018 Mobile Suites, 2010-2018 Mobile Suite Estates, 2006-2012 Select Suite, 2013-2016 Tradition, and 2017 Travel Suites recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
DRV will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact DRV customer service at 1-574-457-6472, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

What owners say

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2 complaints about the 2012 DRV Elite Suite

Newest first, as filed with NHTSA by owners.

Suspension

A shackle bolt that holds the leaf spring to the frame of the trailer broke. This caused the axle to move forward. Luckily this occurred at very low speed (i was turning into a parking lot). When the axle moved forward the tire began to rub against the side of the trailer. If this had happened at highway speed the tire would have blown out and extensive damage would have happened to the side panels of the trailer. A tire blow out could have also caused the trailer to become unstable resulting in a possible...

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accident if I had lost control of the truck and trailer. The trailer is a fifth wheel type travel trailer. There was no reason why this bolt broke. The trailer is only 3 years old and had been used very little. I have had the shackle bolt replaced at a rv dealer. They told me this type of failure is very very rare. The mechanic that replaced the shackle bolt had never seen this type of failure on a rv travel trailer. Soon after I decided to have all 14 shackle bolts replaced to ensure this problem would not re-appear. The company that replaced the bolts also had never seen this type of problem on a travel trailer. Another rv dealer service department also told me that they had never seen this type of failure. I even went so far to go to a rv forum website to elicit comments from other rv owners on this matter. A number of comments said they had not heard of this problem and that it was a good idea to replace all the shackle bolts. Finally I contacted the trailer manufacturer - drv. They asked for a picture of the broken bolt which I sent to them. I also sent them the broken bolt and a few samples of the shackle bolts that had been replaced. When I asked if they intended to do anything about this drv replied they would be taking no action on this issue.

Filed Incident SuspensionNHTSA 10819989
Equipment & accessoriesFire

Tl* the contact owns a 2012 drv elite suite. The contact stated that while driving approximately 60 mph, he was made aware by another driver that smoke was emitting from the rear driver side wheel. The contact stopped the vehicle on the shoulder of the road. The vehicle was taken to a dealer for diagnostic testing. While the vehicle was parked with no one in the vehicle the brakes began to make a loud screeching noise. The technician stated the brake actuator would have to be replaced. There was a recall under...

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nhtsa campaign id number: 12v246000 (equipment) that may be related to the failure. The manufacturer was made aware of the failure but was unable to verify if the vehicle was included in the recall. The vehicle was repaired. The approximate failure mileage was unknown.

Filed Incident EquipmentNHTSA 10484760

DRV Elite Suite: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20160100-B
20152100Equipment & accessoriesC
20141200BrakesC
20131101Body, doors & structureC
20122101Equipment & accessoriesC
20110300-D
20100200-C
20090100-B
20080200-C
All Elite Suite years

2012 DRV Elite Suite vs rivals

VehicleComplaintsRecallsCrashesGrade
2012 DRV Elite Suite210C
2012 DRV Mobile Suite110CCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2012 DRV Elite Suite

Does the 2012 DRV Elite Suite have any recalls?

Yes - NHTSA lists 1 recall for the 2012 DRV Elite Suite: equipment (November 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2012 DRV Elite Suite?

By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (1), suspension (1).

How many complaints has the 2012 DRV Elite Suite had?

2 complaints have been filed with NHTSA, the first on November 15, 2012 and the latest on January 13, 2016. Of these, 0 describe a crash and 1 a fire, and together they report 0 injuries and 0 deaths.

Is the 2012 DRV Elite Suite a reliable vehicle?

Its Safety Index is 44 out of 100 (grade C: about as many problems as a typical DRV Elite Suite year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which DRV Elite Suite years have the most complaints?
What should I do if my 2012 DRV Elite Suite has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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