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Vehicle safety record

2012 Dutchmen Infinity Problems, complaints & recalls

Owners have filed 1 complaint about the 2012 Dutchmen Infinity with NHTSA, most often about the equipment & accessories (1) and the suspension (1). It is covered by 2 recalls, the latest in November 2017 for the equipment. For comparison, the 2013 has 0.

NHTSA data checked

FFar more problems than a typical Infinity year, for its age

#360 most complained-about 2012 vehicle

Complaints
1
Recalls
2
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2012 Dutchmen Infinity problems

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2012 Dutchmen Infinity recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V7550001,205,997 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Electrical system

11V35800092 vehicles affected

The problem
Dutchmen is recalling certain model year 2012 infinity travel trailers manufactured from february 4, 2011, through june 30, 2011, because the 12 volt main wiring in the front bulkhead compartment is incorrectly routed. On the electrical bus bar mounted to the bulkhead in the compartment, only the main power feed from the disconnect switch should be connected to the lower section of the bus bar. However, the power feed line to the solenoid for the hydraulic pump system is also wired to the lower portion of the bus bar. This circuit is not protected by an auto reset breaker.
The risk
In the event of a short or ground, the unprotected circuit could result in a fire.
The fix
Dealers will install an additional auto reset breaker to the bus bar and connect the power feed for the hydraulic pump system to the added breaker, which will give it the required over current protection. This service will be performed free of charge. The safety recall began on july 26, 2011. Owners may contact dutchmen at 1-574-537-0700.

What owners say

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1 complaints about the 2012 Dutchmen Infinity

Newest first, as filed with NHTSA by owners.

SuspensionWheels & tiresEquipment & accessories

A new rv trailer was observed to have a placard that states 7,000# gawr while it identifies the tire size as a st235/80r16(e) with the inflation to be 80 psi. This tire is rated for a maximum load of 3,420# at 80 psi.....Updated 03/21/12 *bf the information provided by dutchmen appears to violate 49 cfr part 571.120 Which in s5.1.2 States "...The sum of the maximum load ratings of the tires fitted to an axle shall be not less than the gross axle weight rating (gawr) of the axle system as specified on the vehicles...

Read the full complaint

certification label required by 49 cfr part 567.." In federal register: december 4, 2007 (volume 72, number 232)] [rules and regulations] [page 68441-68466], dot identified that the cargo capacity was an important part of the buying decision. Replacing the label with a lower gawr would meet the requirements but in the case of current owners it would mean they purchased the trailer with certain expectations of load capacity based on the stated 7,000# gawr for each axle, but now would discover the trailer may not be able to carry their normal load. I therefore request that in addition to replacement of a proper placard there be some physical remedy provided to make the current owners whole. I can provide a copy of the photograph of the subject placard. *Tr updated 05/10/12

Filed Incident Suspension · Tires · EquipmentNHTSA 10450762

Dutchmen Infinity: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20140100-C
20130100-C
20121200Equipment & accessoriesF
All Infinity years

2012 Dutchmen Infinity vs rivals

VehicleComplaintsRecallsCrashesGrade
2012 Dutchmen Infinity120F
2012 Dutchmen Voltage430CCompare
2012 Dutchmen Rubicon240FCompare
2012 Dutchmen Denali210DCompare
2012 Dutchmen Coleman120CCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2012 Dutchmen Infinity

Does the 2012 Dutchmen Infinity have any recalls?

Yes - NHTSA lists 2 recalls for the 2012 Dutchmen Infinity: equipment (November 2017); electrical system (July 2011). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2012 Dutchmen Infinity?

By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (1), suspension (1), wheels & tires (1).

How many complaints has the 2012 Dutchmen Infinity had?

1 complaints have been filed with NHTSA, the first on March 8, 2012 and the latest on March 8, 2012. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2012 Dutchmen Infinity a reliable vehicle?

Its Safety Index is 22 out of 100 (grade F: far more problems than a typical Dutchmen Infinity year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

What should I do if my 2012 Dutchmen Infinity has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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