- The problem
- Dutchmen is recalling certain model year 2001-2002 fifth avenue, signature, and model year 2003-2004 colorado recreational vehicles equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. The plug in remote control receiver for the fireplace can overheat.
- The risk
- AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
- The fix
- Dutchmen is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. The safety recall began on january 28, 2011. Owners may contact dimplex north america customer service at 1-888-346-7539.
Vehicle safety record
2002 Dutchmen Lite Problems, complaints & recalls
Owners have filed 1 complaint about the 2002 Dutchmen Lite with NHTSA, most often about the equipment & accessories (1). Those complaints describe 1 fire. It is covered by 2 recalls, the latest in September 2010 for the equipment. For comparison, the 2001 has 0 and the 2003 has 1.
NHTSA data checked
FFar more problems than a typical Lite year, for its age
#439 most complained-about 2002 vehicle
- Complaints
- 1
- Recalls
- 2
- Crashes
- 0
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Most common 2002 Dutchmen Lite problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2002 Dutchmen Lite recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
- The risk
- An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
- The fix
- Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or dutchmen at 574-537-0700.
What owners say
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1 complaints about the 2002 Dutchmen Lite
Newest first, as filed with NHTSA by owners.
6-28-2008 Discovered fire in our 2002 dutchmen lite travel trailer. Upon inspection I found the microwave oven running and was the source of the fire. 7-3-08 Realized our microwave was the subject of nhtsa recall number 03e044000. It is a samsung model# mr5491g manufactured february 2002. On 7-3-08 I also called the samsung company and informed them of my misfortune. I've sent samsung pictures and estimates of damages per their request, as well as removing the oven from the trailer and driving it 50 miles one...
Read the full complaint
way to their nearest service center for repairs. They have since informed me that it is not repairable. I'm very frustrated waiting on their claims department to respond. We are missing our much cherished camping season and I don't know what steps to take short of hiring a lawyer, which isn't in my budget. Please help. What do I do next. Samsung claim number for my case is 3000160265. If you can help I would appreciate it. *Tr
Dutchmen Lite: every year compared
All Lite years2002 Dutchmen Lite vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 Dutchmen Lite | 1 | 2 | F | |
| 2002 Dutchmen Trailer | 1 | 2 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 Dutchmen Lite
Does the 2002 Dutchmen Lite have any recalls?
Yes - NHTSA lists 2 recalls for the 2002 Dutchmen Lite: equipment (September 2010); recreational vehicle / trailer (November 2003). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2002 Dutchmen Lite?
By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (1).
How many complaints has the 2002 Dutchmen Lite had?
1 complaints have been filed with NHTSA, the first on August 16, 2008 and the latest on August 16, 2008. Of these, 0 describe a crash and 1 a fire, and together they report 0 injuries and 0 deaths.
Is the 2002 Dutchmen Lite a reliable vehicle?
Its Safety Index is 23 out of 100 (grade F: far more problems than a typical Dutchmen Lite year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Dutchmen Lite years have the most complaints?
2002 (1), 2003 (1). See every Dutchmen Lite year compared.
What should I do if my 2002 Dutchmen Lite has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data