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Vehicle safety record

2018 E-One Quest II Problems, complaints & recalls

No owner complaints about the 2018 E-One Quest II have been filed with NHTSA. It is covered by 3 recalls, the latest in May 2021 for the fuel rail.

NHTSA data checked

CAbout as many problems as a typical Quest II year, for its age

Complaints
0
Recalls
3
Crashes
0
Fires
0
Injuries
0
Deaths
0

2018 E-One Quest II recalls 3

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Fuel system: fuel rail

21V332000915 vehicles affected

The problem
E-One Incorporated (E-One) is recalling certain 2017-2021 Cyclone 2, Cyclone N, Quest 2, Typhoon, and Typhoon N vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The fix
Dealers will inspect and replace the rail as necessary, free of charge. Owner notification letters were mailed out on May 28, 2021. Owners may contact E-One customer service at 1-352-237-1122.

Electrical system: starter assembly

19V7300001,603 vehicles affected

The problem
E-One Incorporated (E-One) is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
The risk
The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
The fix
E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V-019 also need this recall remedy.

Exterior lighting: brake lights

18V606000146 vehicles affected

The problem
E-One Incorporated (E-One) is recalling certain 2017-2019 Cyclone II, Typhoon and Quest II emergency vehicles, equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
The fix
E-One will notify owners, and dealers will replace the brake lights, free of charge. The recall began October 26, 2018. Owners may contact E-One customer service at 1-352-861-3612.

What owners say

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No complaints about the 2018 E-One Quest II yet

No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.

E-One Quest II: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20210300-D
20200400-D
20190400-D
20180300-C
20170400-D
20160300-C
20150500-D
20140300-C
All Quest II years

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Questions about the 2018 E-One Quest II

Does the 2018 E-One Quest II have any recalls?

Yes - NHTSA lists 3 recalls for the 2018 E-One Quest II: fuel rail (May 2021); starter assembly (October 2019); brake lights (September 2018). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

How many complaints has the 2018 E-One Quest II had?

None have been filed with NHTSA so far.

Is the 2018 E-One Quest II a reliable vehicle?

Its Safety Index is 46 out of 100 (grade C: about as many problems as a typical E-One Quest II year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

What should I do if my 2018 E-One Quest II has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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