- The problem
- E-One Incorporated (E-One) is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
- The risk
- A loss of hydraulic steering assist can increase the risk of a crash.
- The fix
- E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612.
Suspension
2016 E-One Quest Suspension problems
No owner has filed a complaint about the 2016 E-One Quest's suspension with NHTSA. Broken springs, struts, control arms, ball joints, noises and alignment that won't hold.
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Suspension recalls for the 2016 E-One Quest
- The problem
- E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
- The risk
- A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
- The fix
- E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.
Suspension complaints
No complaints about this area yet.
E-One Quest suspension complaints by year
Quest suspension problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data