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2018-2024 · 7 model years

Entegra Accolade Problems by year

Owners have filed 8 complaints about the Entegra Accolade across 7 model years, and it has 7 recalls. The 2022 has the most complaints once its age is allowed for (1), while 2024 has far fewer than a typical year. The most reported problem area is the body, doors & structure, followed by the equipment & accessories.

Most complaints for its age20221 complaint · 5 recallsSee the 2022
Complaints
8
Recalls
7
Crashes
0
Fires
0
Injuries
0
Deaths
0

Accolade complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20241000Visibility & wipersA
20232300Body, doors & structureF
20221500-F
20212400Body, doors & structureD
20202200Equipment & accessoriesC
20190100-A
20180100-A

Most common Accolade problems

Entegra Accolade recalls 7

Latest Accolade complaints

2023 Entegra AccoladeBody, doors & structureEquipment & accessories

The contact owns a 2023 Entegra Coach Accolade built on a 2022 Ford F-600 SD Chassis. The contact stated that while driving 35 MPH, the hot water heater detached from the chassis and bounced around the electric and gas component. There was no support for the water heater, causing the water heater to detach from the sheet metal mount. The contact was concerned about a fire due to the failure. The manufacturer of the RV was contacted by phone on several occasions and emails were sent. The RV was repaired by the Service Center. The failure mileage was approximately 7,400.

Filed Incident Structure · EquipmentNHTSA 11775094
2020 Entegra AccoladeVisibility & wipersEquipment & accessories

The contact owns a 2020 Freightliner M2. The contact stated that while driving approximately 10 - 15 MPH and pulling out of the parking lot, the rear passenger's side window above the kitchen sink started detaching from the vehicle. While driving approximately 60 MPH, the window detached from the vehicle. The contact became aware of NHTSA Campaign Number: 20V337000 (Visibility), and linked the failure to the recall. The vehicle was taken to the dealer, who confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 28,000.

Filed Incident Visibility · EquipmentNHTSA 11697105
2023 Entegra AccoladeWheels & tires

The mud flaps installed in front of the rear wheels were only fastened at the outer side of the mud flap. The metal subframe has holes for fasteners, however, there is NO evidence that ANY fasteners have ever been attached on the top of the mud flap frame to secure it properly. This results in the mud flaps swinging in and rubbing against the inner tire on both sides of the vehicle. Based on the draft under the vehicle this rubbing can be relatively constant at highway speed. Our vehicle has approximately 18,000...

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miles on it as our use model results in lots of highway travel. The damage to the tires was noted by the dealer when the unit was in for an unrelated item. The passenger side inner rear tire has been severely damaged by the metal frame for the mud flap wearing into the tread on the tire. Both side mud flaps are significantly worn away. The safety aspect of this is that the tires are being damaged/compromised and may result in a failure at highway speed which could result in damage to the vehicle, other vehicles, injuries or possibly even death of occupants. As this is a failure in manufacturing/assembly and/or quality of build review, it may be widespread across the Entegra (manufactured by Jayco) Accolade and sister models of the Jayco Seneca. This deficiency may also not be noticed by many owners until long after the original warranty period, resulting in significant cost that is really the result of OEM manufacturing/assembly failures. Recommend that ALL related models - Accolade / Seneca on similar chassis must be inspected and the installation corrected as required.

Filed Incident Wheels · Unknown or otherNHTSA 11625846
2024 Entegra AccoladeVisibility & wipers

The mirrors do not extend out far enough to adequately see down the sides of the vehicle. You mostly see the flat part of the rv that juts out before it makes the turn down the side. In my research which has been a conversation on-line with a few other owners. One owner made the comment that some of these Ford F600's come with short mirrors and others that have extended arms. The comment was there seems to be no rhyme or reason as to why that's the way it is. One owner went and bought the Ford oem extended arm mirrors. $500 each out of his own pocket. I do intend to contact Entegra. This for sure is an accident waiting to happen.

Filed Incident Visibility · Visibility / wiperNHTSA 11619577
2021 Entegra AccoladeBody, doors & structure

The contact owns a 2021 Entegra Accolade RV. The contact stated while driving 60 MPH, the coach was flexing abnormally. The contact heard abnormal popping sounds from where the coach was attached to the RV cockpit. The contact stated no warning light was illuminated. The contact had taken the RV to a local dealer, where it was diagnosed and determined that the screws used to attach the coach to the cockpit were undersized and needed to be replaced. The RV was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 14,000.

Filed Incident StructureNHTSA 11609939
2020 Entegra AccoladeOther & unknown

The receiver hitch for trailering is experiencing abnormal metal fatigue and deformation. The motorhome was factory equipped with a receiver hitch that shows a rating of 12,000 lbs and a 1200 lb tongue weight. I have towed both an enclosed trailer with a max weight of less than 4000lbs and a Jeep Gladiator in the flat tow configuration. The Jeep weighs less than 5000 lbs. With both of these towed vehicles being less than 50% of the receivers' rated capacity, I believe there is a manufacturing defect with the...

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supplied receiver hitch. I am certain that had this issue not been detected, continued use would very likely cause a breakaway of the towed vehicle, posing an extreme safety risk as a trailer or Jeep Gladiator breaking away from the motorhome could very likely cause an accident. The receiver hitch is available for inspection. I have reached out to the receiver's manufacturer, Curt Manufacturing and they offered absolutely zero assistance. I have also attempted to contact Entegra/Jayco, but have not received a response.

Filed Incident Unknown or otherNHTSA 11595061

Questions about the Entegra Accolade

Which Entegra Accolade years have the most problems?

By the number of complaints owners filed with NHTSA: 2020 (2), 2021 (2), 2023 (2). Allowing for how long each has been on the road, the 2022 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Entegra Accolade years have the fewest complaints?

Among model years that have been on the road for at least three years, 2018, 2019 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Accolade years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Entegra Accolade problems?

Across every model year, owners report problems with the body, doors & structure (3), equipment & accessories (2), visibility & wipers (2) most often.

How many recalls does the Entegra Accolade have?

NHTSA lists 7 recalls across all Entegra Accolade model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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