- The problem
- Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."
- The risk
- An overloaded vehicle has an increased risk of a crash.
- The fix
- Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903405.
Vehicle safety record
2018 Entegra Cornerstone Problems, complaints & recalls
Owners have filed 4 complaints about the 2018 Entegra Cornerstone with NHTSA, most often about the engine & cooling (4) and the fuel system (3). It is covered by 4 recalls, the latest in July 2018 for the rim. For comparison, the 2017 has 6 and the 2019 has 1.
NHTSA data checked
CAbout as many problems as a typical Cornerstone year, for its age
#247 most complained-about 2018 vehicle
- Complaints
- 4
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2018 Entegra Cornerstone problems
Share of all 4 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2018 Entegra Cornerstone recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Entegra Coach (Entegra) is recalling certain 2016-2018 Aspire, Anthem, Cornerstone, and Insignia motorhomes. The vehicles have lights that do not include reflectors and the vehicle does not have separate reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- The risk
- Without the required reflectors, the motorhome may be less visible to other drivers, increasing the risk of a crash.
- The fix
- Entegra will notify owners, and dealers will install compliant reflectors, free of charge. The recall began on January 2, 2018. Owners may contact Entegra customer service at 1-800-945-4787. Entegra's number for this recall is 9903363.
- The problem
- Entegra Coach (Entegra) is recalling certain 2018 Cornerstone motorhomes equipped with Cummins ISX 15L engines. These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a fuel pump function loss, resulting in an engine stall.
- The risk
- An engine stall can increase the risk of a crash.
- The fix
- Entegra has notified owners, and qualified Spartan Service Center/Cummins Distributors will replace the fuel pumps, free of charge. The recall began on July 21, 2017. Owners may contact Spartan customer service at 1-855-589-9836 or Entegra customer service at 1-800-517-9137.
- The problem
- Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
- The risk
- A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
- The fix
- Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.
What owners say
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4 complaints about the 2018 Entegra Cornerstone
Newest first, as filed with NHTSA by owners.
While driving across Florida, the "Check Engine" light and first of three DEF Head "Service Codes" on our 2018 Entegra Cornerstone 45' RV came on, indicating that our Diesel Exhaust Fluid (DEF) system had an issue. From previous social media posts from other Entegra Owners, we immediately contacted the chassis manufacturer, Spartan. They requested that we contact Cummins-Orlando, FL for a DEF Head replacement. Cummins-Orlando said they couldn't get us in for three weeks, which wasn't an option, as we were...
Read the full complaint
traveling and couldn't wait three weeks. We contacted Cummins-Tampa, FL and Cummins-Jacksonville, FL, with both stating 2-3 weeks to get us in. By this time, the second of three DEF codes came on, so the situation was getting more dire. We finally got through to Cummins-Ocala, FL and they were able to squeeze us in the next day. The third of three DEF Codes came on during the relatively short drive to Ocala, FL, but we were able to get there before the RV went into "limp mode" which restricts your speed to 5mph!! We were extremely worried about being stranded on the busy interstate Highway in a vehicle the size of a Greyhound Bus, limping along at 5mph with 18-wheelers whizzing by at 70-75mph! This DEF Head issue has been going on for several years and doesn't seem to be getting any better, even though the manufacturer is on their 7th Generation of DEF Head technology. Luckily, Spartan had the DEF Head in-stock and was able to overnight it to Cummins-Ocala, but many others have been held up for days/weeks due to a back order on the replacement DEF Heads. I feel that a recall should be issued on all DEF Heads prior to the 7th Generation, in order to avoid the safety issues associated with being stranded on the highway with a failed DEF Head.
Vehicle has approximately 30,800 miles. A check engine light with error codes SPN: 3364, 1761, 3331 indicating a failure of the DEF ( diesel exhaust fluid) sensor. This results in a degrade in performance to a point of engine shutdown. Replacement parts are very hard to obtain because this error is so common.
DEF sensor failed twice. Potential engine derate or shut down. Problem well known to chassis manufacturer. Failure announced by Check Engine Light and three well known codes. Time or distance to derate/shutdown is unknown, and consequently could result in a large motor home stopped on the road.
Shortly after starting the engine a "CHECK ENGINE" warning appeared on the warning system. I went through diagnostics and found 3 codes relating to DEF head failure. There have been a large number of these in Entegra Coach motor homes in the last 6-12 months.
Entegra Cornerstone: every year compared
All Cornerstone years2018 Entegra Cornerstone vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2018 Entegra Cornerstone | 4 | 4 | C | |
| 2018 Entegra Anthem | 7 | 4 | C | Compare |
| 2018 Entegra Aspire | 2 | 5 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2018 Entegra Cornerstone
Does the 2018 Entegra Cornerstone have any recalls?
Yes - NHTSA lists 4 recalls for the 2018 Entegra Cornerstone: rim (July 2018); exterior lighting (November 2017); fuel system, diesel (July 2017); control arm (March 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2018 Entegra Cornerstone?
By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (4), fuel system (3).
How many complaints has the 2018 Entegra Cornerstone had?
4 complaints have been filed with NHTSA, the first on May 28, 2021 and the latest on August 1, 2021. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2018 Entegra Cornerstone a reliable vehicle?
Its Safety Index is 55 out of 100 (grade C: about as many problems as a typical Entegra Cornerstone year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Entegra Cornerstone years have the most complaints?
2017 (6), 2018 (4), 2019 (1). See every Entegra Cornerstone year compared.
What should I do if my 2018 Entegra Cornerstone has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data