- The problem
- Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Coach Launch, 2022 Launch LE, 2021-2025 Jayco Terrain, and 2022 Terrain LE recreational vehicles. The grey water tank support brackets may contact and damage the fuel tank, causing a leak.
- The risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- The fix
- Dealers will replace the support brackets, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903619.
Vehicle safety record
2023 Entegra Launch Problems, complaints & recalls
Owners have filed 2 complaints about the 2023 Entegra Launch with NHTSA, most often about the electrical system (2) and the fuel system (2). It is covered by 4 recalls, the latest in February 2025 for the tank assembly. For comparison, the 2022 has 2 and the 2024 has 0.
NHTSA data checked
DMore problems than a typical Launch year, for its age
#283 most complained-about 2023 vehicle
- Complaints
- 2
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2023 Entegra Launch problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2023 Entegra Launch recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Terrain, and Entegra Launch motorhomes. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
- The risk
- A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
- The fix
- Mercedes dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed May 14, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2021-2024 Jayco Solstice LI, Swift, Terrain, Terrain LE, Entegra Coach Ethos LI, Expanse LI, Launch LE motorhomes. The battery relay contactors may become stuck in the closed position.
- The risk
- Relays that are stuck in the closed position increase the risk of a fire during battery charging.
- The fix
- Dealers will update the battery software, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903603.
- The problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
- The risk
- Vehicle rollaway increases the risk of a crash.
- The fix
- Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
What owners say
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2 complaints about the 2023 Entegra Launch
Newest first, as filed with NHTSA by owners.
This is being submitted again with supporting emails with the dealer. This is a entegra launch (owned by jayco) This complaint concerns failure to provide a remedy for multiple active NHTSA safety recalls, resulting in a vehicle that has been determined unsafe and inoperable. The vehicle is subject to NHTSA Safety Recall 24V-160 involving the house battery relay / contactor. During a January 7, 2026 call between the servicing dealer (Lazy Days) and Jayco / Entegra technical support, the battery system was...
Read the full complaint
diagnosed as having a stuck contactor with no 12V output. Jayco / Entegra technical guidance instructed the dealer to shut down the battery and specifically advised that the battery should not be turned on or charged. The dealer was further instructed that the coach should remain at the dealer until a replacement could be obtained. As a result of this instruction, the vehicle has been rendered unsafe and inoperable. No manufacturer-directed repair or replacement timeline has been provided. In addition, the vehicle is also subject to NHTSA Safety Recall 24V-312 involving the fuel tank mounting bracket. This recall likewise requires dealer-performed remediation. No repair timeline or remedy has been provided for this recall either. Despite repeated contact with Jayco / Entegra, the manufacturer has stated that the vehicle is out of warranty and has declined to provide a manufacturer-directed remedy, referring the matter to a component supplier. Warranty expiration has been cited despite the existence of active safety recalls and a documented instruction not to operate the vehicle. The vehicle has been left at the dealer with no repair path, no timeline, and no safe method of operation despite active safety recalls. This complaint is submitted due to failure to provide a timely remedy for active NHTSA safety recalls.
This complaint concerns failure to provide a remedy for multiple active NHTSA safety recalls, resulting in a vehicle that has been determined unsafe and inoperable. The vehicle is subject to NHTSA Safety Recall 24V-160 involving the house battery relay / contactor. During a January 7, 2026 call between the servicing dealer (Lazy Days) and Jayco / Entegra technical support, the battery system was diagnosed as having a stuck contactor with no 12V output. Jayco / Entegra technical guidance instructed the dealer to...
Read the full complaint
shut down the battery and specifically advised that the battery should not be turned on or charged. The dealer was further instructed that the coach should remain at the dealer until a replacement could be obtained. As a result of this instruction, the vehicle has been rendered unsafe and inoperable. No manufacturer-directed repair or replacement timeline has been provided. In addition, the vehicle is also subject to NHTSA Safety Recall 24V-312 involving the fuel tank mounting bracket. This recall likewise requires dealer-performed remediation. No repair timeline or remedy has been provided for this recall either. Despite repeated contact with Jayco / Entegra, the manufacturer has stated that the vehicle is out of warranty and has declined to provide a manufacturer-directed remedy, referring the matter to a component supplier. Warranty expiration has been cited despite the existence of active safety recalls and a documented instruction not to operate the vehicle. The vehicle has been left at the dealer with no repair path, no timeline, and no safe method of operation despite active safety recalls. This complaint is submitted due to failure to provide a timely remedy for active NHTSA safety recalls.
Entegra Launch: every year compared
All Launch years2023 Entegra Launch vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2023 Entegra Launch | 2 | 4 | D | |
| 2023 Entegra Accolade | 2 | 3 | F | Compare |
| 2023 Entegra Expanse | 1 | 6 | D | Compare |
| 2023 Entegra Odyssey | 1 | 2 | C | Compare |
| 2023 Entegra Ethos | 1 | 6 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2023 Entegra Launch
Does the 2023 Entegra Launch have any recalls?
Yes - NHTSA lists 4 recalls for the 2023 Entegra Launch: tank assembly (February 2025); wiring (May 2024); 12v / 24v / 48v battery (February 2024); park pawl (February 2023). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2023 Entegra Launch?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (2), fuel system (2).
How many complaints has the 2023 Entegra Launch had?
2 complaints have been filed with NHTSA, the first on January 22, 2026 and the latest on January 23, 2026. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2023 Entegra Launch a reliable vehicle?
Its Safety Index is 33 out of 100 (grade D: more problems than a typical Entegra Launch year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Entegra Launch years have the most complaints?
2022 (2), 2023 (2), 2025 (1). See every Entegra Launch year compared.
What should I do if my 2023 Entegra Launch has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data