Entegra Vision Visibility problems by year

surrounding us at risk. If we had been on a road with a curve or if there had been more traffic the outcome could have been far worse. The system should have safeguards to prevent this type of failure. The dealer confirmed that the shade system failed. Jayco has an active case number for this incident but cannot confirm if any action will be taken. The vehicle had under 7000 miles at the time.

how the dealer had installed the glass with black glue all around the gasket. They did that because there is a definite default of the window opening vs the size of the gasket that the manufacturer designed this unit with. Since the rock damaged replaced glass, the glass company has had to reinstall the windshield 2 more times because the gasket won't hold the windshields weight and the windshield keeps popping out in the top corner when we are driving. The glass company has now deemed it unsafe to drive. We contacted the manufacturers customer service dept and filed a case which they have denied to help us in any way. We aren't safe to drive it and simply can't afford to fix it. There customer service rep stated that it should never had to have been put in and out 4 times by the selling dealership, they should have stopped when it came back in for the 2nd time and should have filed a case with the warranty dept at the manufacturer and they should have handled it back then. However the dealership was enjoying getting paid under the warranty claims money from the manufacturer and then glued it to get us out of their hair. The gluing of the windshield and gasket eliminates the ability for the windshield to float and when glued creates stress on the fiberglass and it fractures, which has happened. And the manufacture won't stand behind their dealership screwing up the initial repairs and the damage it has caused.