- The problem
- Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
- The risk
- The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
- The fix
- Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.
Vehicle safety record
2012 Ferrara Cinder Problems, complaints & recalls
No owner complaints about the 2012 Ferrara Cinder have been filed with NHTSA. It is covered by 1 recall, the latest in July 2016 for the electrical system.
NHTSA data checked
BFewer problems than a typical Cinder year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2012 Ferrara Cinder recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 2012 Ferrara Cinder yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Ferrara Cinder: every year compared
All Cinder yearsQuestions about the 2012 Ferrara Cinder
Does the 2012 Ferrara Cinder have any recalls?
Yes - NHTSA lists 1 recall for the 2012 Ferrara Cinder: electrical system (July 2016). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2012 Ferrara Cinder had?
None have been filed with NHTSA so far.
Is the 2012 Ferrara Cinder a reliable vehicle?
Its Safety Index is 74 out of 100 (grade B: fewer problems than a typical Ferrara Cinder year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2012 Ferrara Cinder has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data