- The problem
- Fleetwood RV is recalling certain model year 2010 and 2011 Encounter vehicles manufactured from November 19, 2009, through May 13, 2010; 2011-2013 Storm vehicles manufactured from May 21, 2010, through September 18, 2012; and 2012 Terra vehicles manufactured from April 26, 2011, through March 13, 2012. The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.
- The risk
- The step may collapse during use potentially causing personal injury.
- The fix
- Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall began during December 2012. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418.
Vehicle safety record
2011 Fleetwood Encounter Problems, complaints & recalls
No owner complaints about the 2011 Fleetwood Encounter have been filed with NHTSA. It is covered by 2 recalls, the latest in November 2012 for the structure.
NHTSA data checked
Rated once enough Encounter years are on file
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2011 Fleetwood Encounter recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Fleetwood rv is recalling certain model year 2010-2011 bounder classic 30t and model year 2010 encounter 28ms, 30sa and 32bh class a motor homes manufactured february 26, 2010 through june 17, 2010 for failing to comply with the requirements of part 567,"certification." The federal certification tag was printed with an incorrect front and rear tire psi.
- The risk
- This does not meet the requirements of the standard.
- The fix
- Fleetwood will mail correct federal certification tags to dealers and owners along with installation instructions. If customers do not feel comfortable installing the tags they may take their motor home to any fleetwood dealer and they will perform this service free of charge. The safety recall began on may 3, 2010. Owners may contact fleetwood at 800-509-3418.
What owners say
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No complaints about the 2011 Fleetwood Encounter yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Fleetwood Encounter: every year compared
All Encounter years2011 Fleetwood Encounter vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2011 Fleetwood Encounter | 0 | 2 | - | |
| 2011 Fleetwood Storm | 2 | 4 | D | Compare |
| 2011 Fleetwood Bounder | 2 | 2 | A | Compare |
| 2011 Fleetwood American Eagle | 2 | 2 | C | Compare |
| 2011 Fleetwood Revolution LE | 1 | 3 | D | Compare |
| 2011 Fleetwood American Heritage | 1 | 2 | C | Compare |
| 2011 Fleetwood Bounder Classic | 1 | 2 | C | Compare |
| 2011 Fleetwood Terra | 1 | 3 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2011 Fleetwood Encounter
Does the 2011 Fleetwood Encounter have any recalls?
Yes - NHTSA lists 2 recalls for the 2011 Fleetwood Encounter: structure (November 2012); labels (April 2010). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2011 Fleetwood Encounter had?
None have been filed with NHTSA so far.
What should I do if my 2011 Fleetwood Encounter has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data