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Engine & cooling

Ford Cmax Hev Engine problems by year

45 complaints filed with NHTSA about the Ford Cmax Hev's engine & cooling. Stalling, loss of power, oil consumption, overheating, head gaskets, timing chains and engine failure.

Engine complaints by model year

YearEngine complaintsCrashesInjuriesRecalls
20171000
20161110
20153000
20147000
201333000

Latest Cmax Hev engine complaints

2016 Ford Cmax HevEngine & coolingCrash1 injury

The contact owned a 2016 Ford C-Max. The contact stated that while coming to a stop in a parking lot attempting to obtain mail from a mailbox; the vehicle independently accelerated and it was unknown what gear the vehicle was stationed in. In addition, it was unknown if the brake pedal was depressed or the gear the vehicle was in at the time of the failure. The vehicle had struck and knocked 3 mailboxes down and crashed into the front passenger side corner panel of a Mail Van coming to a stop as it was revving. The...

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vehicle traveled 26 feet from its original stationed position. The vehicle was deemed a total loss. Both front wheels were severely bent outwards after the crash. The air bags did not deploy. The mail delivery employee sought medical attention for cuts and bruises. The contact did not seek medical attention or sustained any injuries. A police report was filed. The vehicle was towed to a tow lot by AAA where it was later taken by the insurance provider for further investigation. The local dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 44,530.

Filed Incident EngineNHTSA 11643456
2013 Ford Cmax HevElectrical systemEngine & cooling

The contact owns a 2013 Ford C-Max Hybrid. The contact stated while driving on three occasions at approximately 30-55 MPH, several unknown warning lights were flashing. The message to shift to park(P) was flashing. The vehicle was shifted to park, and the vehicle stalled and failed to restart. The contact's husband assisted with restarting the vehicle. The contact determined that the battery was working as designed. The vehicle was taken to the local dealer for five weeks, where it was diagnosed that the battery...

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junction box had corrosion and defective fuses. Additionally, there was a failing control unit. The dealer informed the contact a Ford engineer was advising with the repairs. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000.

Filed Incident Electrical system · EngineNHTSA 11629946
2014 Ford Cmax HevElectrical systemEngine & coolingFuel system

Recall Number18S24 My car had 3 recalls so I contacted the Legacy Ford dealer in McDonough on [[redacted]] and made an appointment on [[redacted]]. When we brought the car, dealer didn't fix the recall above saying they didn't have parts even though we made an appointment over 2 months before. They told us they will let us know when they gets the parts, but it's been over 2 weeks and they don't contact us or respond any of our email. And since we brought our car to dealer, the car stop charging from charging...

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cord. They said they didn't do anything about that and if we want diagnostic, they will charge for $150. I just wanted to fix all of the recall so I bought the car but feel like I just brought it to break my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 11602481
2017 Ford Cmax HevAcceleration & cruise controlEngine & cooling

Car accelerated by itself in Drive. I'd to either apply brake or put the car in Neutral to stop it. When shifted back to D, it auto accelerated. After I got home, shut it off and after 10 min. it started working normally.

Filed Incident Vehicle speed control · EngineNHTSA 11585231
2014 Ford Cmax HevEngine & coolingTransmission & drivetrainBody, doors & structure

2014 Ford c-max. Consumer writes in regard to several defects on vehicle. The consumer stated the vehicle has several defects are as follows: 1.-)Updating the pcm software and the replace the canister purge valve. 2.-)Transmission failures when changing gears. 3.-) Information failures from the computer about the engine oil change indicating the oil change wasn't made. 4.- )Rear door lock failures.

Filed Incident Engine · Power train · Latches / locks / linkagesNHTSA 11516459
2013 Ford Cmax HevEngine & coolingElectrical systemVisibility & wipers

The contact owns a 2013 Ford C-Max. The contact stated while driving approximately 70 MPH in the rain, the windshield wipers became inoperable, and the headlights inadvertently turned off. The contact stated that the horn would beep independently but failed to operate while depressed. Additionally, the heater and A/C unit became inoperable. The vehicle was taken to the local dealer where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired but the failure persisted. The...

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vehicle was taken to the local dealer where it was diagnosed and determined that the wiring harness needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle also failed to start. The contact had to jump start the vehicle on several occasions. The manufacturer was not contacted. The failure mileage was approximately 110,000.

Filed Incident Engine and engine cooling · Electrical system · Visibility / wiperNHTSA 11497421
2013 Ford Cmax HevEngine & cooling

Vehicle engine light remain on forcing the vehicle to only operate in engine mode. Vehicle is a plug in hybrid vehicle and because of the engine light will not switch back to plug in or hybrid mode. Vehicle is available to inspection upon request.

Filed Incident EngineNHTSA 11485402
2013 Ford Cmax HevTransmission & drivetrainEngine & cooling

The contact owns a 2013 Ford C-Max Hybrid. The contact stated that while driving at various speeds, the vehicle would shut-off without warning. Due to the failure, the contact had the vehicle towed to the dealer on three separate occasions for service. Each time the vehicle was towed to the dealer, the vehicle would resume normal operation upon arrival and the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 120,000.

Filed Incident Power train · EngineNHTSA 11428569
2015 Ford Cmax HevEngine & cooling

The crank shaft position sensor has failed five times and required replacement. On two occasions when this sensor failed it resulted in total loss of power while the car was on the road and in traffic. This could have resulted in crashes and injury.

Filed Incident EngineNHTSA 11407258
2013 Ford Cmax HevElectrical systemEngine & cooling

Car will stall and brakes and steering lock up. This has occurred in when pulling into traffic. It always occurs when on a hill. Very dangerous but ford denies any problems. It has occurred since 2014. Last time was as below

Filed Incident Electrical system · EngineNHTSA 11387933
2013 Ford Cmax HevTransmission & drivetrainElectrical systemEngine & cooling

I was driving on the highway and the car stalled. Warning light came on that says, stop safely now. The car completely lost power on the highway. I was lucky because that put me in a dangerous situation. Finally got it towed to the dealership and module-engine control. Pcm get too hot and the ignition switch. The car has been in at the dealership since 10.14.20 And has not been fixed and there still is not eta. Part is on backorder. This car has been tag a lemon and it should not be able to be sold. I didn't know this prior to purchasing the vehicle.

Filed Incident Power train · Electrical system · EngineNHTSA 11374650
2015 Ford Cmax HevElectrical systemEngine & cooling

When parking or stoping, turning the key off, removing the key the engine will keep running. This was reported to ford under warranties. This is easy to catch in a closed garage but impossible to detect outside (no noise when walking away from car) 6 times in the last 3 years.

Filed Incident Electrical system · EngineNHTSA 11344265
2014 Ford Cmax HevElectrical systemEngine & cooling

Tl* the contact owns a 2014 ford c-max. The contact stated that while driving at 65 mph, the vehicle loss motive power while depressing the accelerator pedal. The check engine warning light was illuminated. The contact pulled over and the vehicle was restarted. The failure recurred five times. The contact took the vehicle to sunbury motors ford (945 n 4th st, sunbury, pa 17801) and an appointment was made to have the vehicle repaired which was still pending. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

Filed Incident Electrical system · EngineNHTSA 11343463
2013 Ford Cmax HevEngine & cooling

Tl* the contact owns a 2013 ford c-max the contact stated that after her husband drove the vehicle for an hour, the vehicle failed to restart. The vehicle was taken to an independent mechanic and the contact was informed that the battery needed to be replaced. The vehicle was repaired however, the failure recurred. The contact was then informed that an unknown module needed to be replaced. The vehicle was taken to crown ford (247 sunrise hwy, lynbrook, ny 11563, (516) 825-8300) to be diagnosed. The mechanic...

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confirmed that an unknown module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 17,000. *Bf consumer stated recall was expired.*Jb

Filed Incident EngineNHTSA 11330589
2013 Ford Cmax HevAcceleration & cruise controlEngine & cooling

While driving, the car stalled and displayed a message that said to slow down and pull over safely. The driver was not able to accelerate. There were no other warning signs prior. This was particularly dangerous because it occurred while driving on a highway. *Tr

Filed Incident Vehicle speed control · EngineNHTSA 11328027

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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