- The problem
- New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- The risk
- If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
- The fix
- New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
Vehicle safety record
2012 Ford E-250 Problems, complaints & recalls
Owners have filed 8 complaints about the 2012 Ford E-250 with NHTSA, most often about the electrical system (2) and the engine & cooling (2). Those complaints describe 1 crash and 1 fire. It is covered by 11 recalls, the latest in May 2016 for the equipment adaptive / mobility. For comparison, the 2011 has 6 and the 2013 has 11.
NHTSA data checked
FFar more problems than a typical E-250 year, for its age
#212 most complained-about 2012 vehicle
- Complaints
- 8
- Recalls
- 11
- Crashes
- 1
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Most common 2012 Ford E-250 problems
Share of all 8 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2012 Ford E-250 recalls 11
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- The risk
- If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- The fix
- New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
- The problem
- Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- The risk
- If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- The fix
- Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.
- The problem
- MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- The risk
- If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- The fix
- MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
- The problem
- Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
- The risk
- If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- The fix
- Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
- The problem
- New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
- The risk
- If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- The fix
- New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
- The problem
- National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
- The risk
- If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- The fix
- National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.
- The problem
- Adrian Steel Company (Adrian) is recalling certain model year 2012 Ford E-150, E-250 and E-350 Commercial Cargo Vans modified by Adrian between September 21, 2012, to September 24, 2012. The affected vehicles are equipped with certain propane fuel system conversion kits with an aluminum fuel line fitting manufactured by Roush CleanTech. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
- The risk
- A propane leak in the presence of an ignition source increases the risk of a fire.
- The fix
- Adrian will notify owners, and dealers will replace the aluminum fuel line fittings with stainless steel fittings, free of charge. The recall began during July 2014. Owners may contact Adrian customer service at 1-800-677-2726.
- The problem
- Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
- The risk
- A propane leak in the presence of an ignition source increases the risk of a fire.
- The fix
- Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.
- The problem
- Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.
- The risk
- If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.
- The fix
- Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.
- The problem
- Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
- The risk
- If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
- The fix
- Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.
What owners say
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8 complaints about the 2012 Ford E-250
Newest first, as filed with NHTSA by owners.
The contact owns a 2012 Ford E-250. The contact stated that the front passenger's seat belt was locked as the seat belt was unable to be removed from the buckle. The vehicle was not taken to a dealer or independent mechanic for diagnostic test or repair. The contact stated that he called a dealer however, the vehicle was not taken to the dealer. The contact stated the manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
Possible passenger seat belt fire in unoccupied parked vehicle. This van was in business parking lot unoccupied when a vehicle fire occurred that appears to originate from the passenger side seat belt lock (pictured attached). The host company also has video footage showing the vehicle on camera where you can see the windows turn from clear to black.
Tl* the contact owns a 2012 ford e-250. While driving approximately 55 mph, the vehicle independently downshifted into first gear and the wheels seized. When the contact slowed down the vehicle, the failure subsided. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was informed that the failure was related to nhtsa campaign number: 16v248000 (power train), but the vin was not included. The manufacturer was notified of the failure. The failure mileage was 125,000.
Vehicle warning system indicated to safely stop truck immediately. Truck would not restart. Truck was towed to dealership (~60 miles). Ford replaced one of the exhaust gas sensors under warranty. Dealership personnel indicated that this was a recurring problem and it would probably happen again. March of 2015 similar circumstances, vehicle warning systems indicated to safely stop truck immediately. Truck continued running and drove the 80 miles back to dealership. Mileage at the date of the second occurrence...
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was ~54,500. A different exhaust gas sensor was replace, no warranty coverage. Dealership personnel continue to indicate recurring problem and it would probably happen again. Contacted ford, no resolution on cost incurred or if there is a re-design and replacement of sensor (s). *Tr
As I was driving my 2012 ford f250 diesel a light came on indicating a problem with the electronic locking rear differential. Seconds later the computer screen stated flashing different warnings- the computer chimed non-stop with the alarms until, within 10 seconds from this starting, the engine was shut down by the computer and I was left to coast to a stop. It was not an easy stop- this truck weighs 8,500 pounds and with no power it is extremely difficult to navigate over to the side of the road. Two cars...
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appeared to collided when the engine cut out and I could not keep in the lane on the curve. I would surely be seriously injured or dead or injured/killed others if I was towing a load on one of the mountain passes when this shut down occured- this truck has a diesel and purposely designed for heavy towing- 16,000 miles on it and ford's new diesel is a potential killer. *Tr
Tl* the contact owns a 2012 ford e-250. The contact stated that the radiator was leaking. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 57,000. The vin was not available.
Had 1st exhaust heat sensor go out last year approx. 50,000 Miles. Second one on 8/15/14 approx. 110,000 Miles third one on 9/1/14 approx. 113,000 Miles all three times left me stranded on busy interstate hi-way. Have extended warranty so covered for parts and labor less the 100.00 Deductible. But with out my truck for 2 to 3 days each time over a 40.00 Part. *Tr
Vehicle had four new tires all of same brand and size one of the tires had a blow out, replaced the tire with new tire of same brand and size. One week later another tire started vibrating so we took it in and they checked it and found the tread is separating from the carcass. I had them pull all four tires and replace with new tires of different brand. I kept the four tires and checked for any recalls. This particular tire does not have a recall yet but another similar does. The tires we have are the hankook...
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dynapro as lt245/75r16 the tire they have recalled is hankook dynapro mt lt325/60r18. Hankook says they will only warrant the one tire showing separation but will not do anything about the first one because we don't have in our possession or the other three because they have not failed yet. *Tr
Ford E-250: every year compared
All E-250 years2012 Ford E-250 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2012 Ford E-250 | 8 | 11 | F | |
| 2012 Ford Edge | 1,135 | 3 | D | Compare |
| 2012 Ford Escape | 604 | 2 | C | Compare |
| 2012 Ford Escape Hev | 600 | 0 | F | Compare |
| 2012 Ford Expedition | 119 | 3 | C | Compare |
| 2012 Ford E-350 P15 | 16 | 0 | C | Compare |
| 2012 Ford E-350 P12 | 16 | 0 | C | Compare |
| 2012 Ford E-150 | 12 | 7 | F | Compare |
| 2012 Ford E-450 | 4 | 4 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2012 Ford E-250
Does the 2012 Ford E-250 have any recalls?
Yes - NHTSA lists 11 recalls for the 2012 Ford E-250: equipment adaptive / mobility (May 2016); equipment adaptive / mobility (November 2015); equipment adaptive / mobility (November 2015); equipment adaptive / mobility (November 2015) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2012 Ford E-250?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (2), engine & cooling (2), seats & seat belts (2).
How many complaints has the 2012 Ford E-250 had?
8 complaints have been filed with NHTSA, the first on July 31, 2014 and the latest on May 23, 2022. Of these, 1 describe a crash and 1 a fire, and together they report 0 injuries and 0 deaths.
Is the 2012 Ford E-250 a reliable vehicle?
Its Safety Index is 12 out of 100 (grade F: far more problems than a typical Ford E-250 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Ford E-250 years have the most complaints?
2005 (11), 2006 (11), 2013 (11). See every Ford E-250 year compared.
What should I do if my 2012 Ford E-250 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data