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Vehicle safety record

2002 Ford E-550 Problems, complaints & recalls

Owners have filed 1 complaint about the 2002 Ford E-550 with NHTSA, most often about the engine & cooling (1). It is covered by 2 recalls, the latest in October 2009 for the vehicle speed control. For comparison, the 2001 has 0 and the 2003 has 1.

NHTSA data checked

FFar more problems than a typical E-550 year, for its age

#439 most complained-about 2002 vehicle

Complaints
1
Recalls
2
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2002 Ford E-550 problems

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2002 Ford E-550 recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Vehicle speed control

09V3990004,500,000 vehicles affected

The problem
Ford is recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 f-250 sd through f-550 sd diesel, 1992-2003 e-150 through e-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 f53 vehicles equipped with the texas instruments speed control deactivation switch (scds). The scds may leak internally and then overheat, smoke, or burn.
The risk
A vehicle fire could occur with or without the engine running.
The fix
Ford will notify owners that dealers will install a fused wiring harness in line with the scds. On 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the abs control module connector and repair as necessary. Repairs will be completed free of charge. The safety recall began on october 27, 2009. Owners may contact ford at 1-888-222-2751.

Vehicle speed control

07V078000155,584 vehicles affected

The problem
On certain trucks equipped with speed control, gasoline or natural gas engines, the speed control deactivation switch may overheat.
The risk
Overheating could result in smoke, burn, or an underhood fire.
The fix
Dealers will install a fused wiring harness into the speed control system free of charge. The recall began on march 12, 2007. Owners may contact ford at 1-800-392-3673. (Note: also see recalls 05v017, 05v388, and 06v286)

What owners say

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1 complaints about the 2002 Ford E-550

Newest first, as filed with NHTSA by owners.

Engine & cooling

Purchased a used ford 550 diesel bucket truck, in nov. 2007 Two weeks after truck started to not start at times and would stall while driving down the road. We drove it to the dealership and had it towed in several times, dealership would send truck back to us and it would again stall on the road, after this happened two times in a row and it was back at dealership when they told us again nothing wrong with it. We told them to take it home for the night. They did and of course it stalled on the road. They then...

Read the full complaint

started to break down the engine to find what was wrong. They thought that the injectors after being taken out and tested were not in that good of condition and that they were the cause of the problem and should be changed. We had them change 7 of 8 injectors also called glow plugs. This came to about $4000 same problem different state truck went to new dealer ship was told nothing wrong with it. Picked it up and drove it and of course it stalled on the road again it was towed in and they said it had to be wiring and since it would take to long to look over all the wiring and with the symptoms the wires were bad so we needed a new wiring harness. We had them put it in. This was about $ 2700 we picked up the truck and truck stalled on the highway and was not off the road this time, we had it towed back to the dealership again. They again said they had no idea what was wrong with the truck but it must be wiring so the wiring coming out of the fuse box, was changed not sure what the name is now. About $900 truck was serviced again in another state at another dealership about 4000 another state and truck was in dealership again. They found problems with the glow plugs, and we were told first dealership was at fault. $1900 Back home again and truck is still stalling so I looked up on web truck not starting and stalling and this came up. I cannot not tell you upset we are at this we are out 13,500 and it may have been a bad cps we are bankrupt. *Tr

Filed Incident Engine and engine coolingNHTSA 10251002

Ford E-550: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20063110Engine & coolingF
20054100Fuel systemF
20040300-F
20031500Electrical systemF
20021200Engine & coolingF
20010100-C
20000100-C
19990100-C
19980100-C
All E-550 years

2002 Ford E-550 vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2002 Ford E-550

Does the 2002 Ford E-550 have any recalls?

Yes - NHTSA lists 2 recalls for the 2002 Ford E-550: vehicle speed control (October 2009); vehicle speed control (March 2007). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2002 Ford E-550?

By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (1).

How many complaints has the 2002 Ford E-550 had?

1 complaints have been filed with NHTSA, the first on December 7, 2008 and the latest on December 7, 2008. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2002 Ford E-550 a reliable vehicle?

Its Safety Index is 22 out of 100 (grade F: far more problems than a typical Ford E-550 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Ford E-550 years have the most complaints?
What should I do if my 2002 Ford E-550 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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