Ford Escape Phev Problems by year

capacity 22 to 26 miles is the best electrical charge obtained. Whereas before the recall at 100% charge 37 to 43 miles of electrical charge driving was possible. Ford has mislead customer with their fix by saying they can now charge to 100% when in reality it is only 80%

Now mode and charge on the same home charger, so conditions are consistent. I have 14 logged charging sessions and 8 logged trips with dated FordPass and dashboard screenshots. On November 3-4, 2026, Ford Country in Henderson, NV (RO #658683, 13,435 miles) inspected the vehicle. They found no fault codes, recorded 88% battery health, and stated the system is "operating as designed." No repair was performed. Their road test reported about 80 mpg, which measures gas efficiency, not electric-only range. No full-charge EV range test was performed. Ford denied my buyback request on November 10, 2026 (cases CXH09822071-H6G4P6 and CXH09821573-Y3B9M5). The recall remedy itself caused a permanent loss of the vehicle's electric range, and Ford has offered no fix. I am asking NHTSA to review whether Recall 25SC4 reduces usable battery capacity and range in affected vehicles.

years and was very satisfied with it. I traded it for the Escape solely because of the greater electric range that was guaranteed at the time of purchase. For the first year of ownership I was very pleased with the Escape's performance and range.For more than one year Ford's official instructions required me not to charge the high-voltage battery above 80% and to drive only in EV Auto mode because of the fire hazard. This prolonged restriction created ongoing safety-related stress and prevented normal use of the vehicle's primary hybrid function. On [redacted], I took the vehicle to an authorized Ford dealer for the recall remedy. The dealer performed the Battery Energy Control Module (BECM) software update (the only official remedy). After the update, my usable battery capacity was permanently reduced by approximately 25-30% .The dealer confirmed that the original battery remains in the vehicle and will not be replaced, as it does not currently display DTC P0B24 under Customer Satisfaction Program 26N15. I request that NHTSA evaluate whether a software update that permanently reduces usable battery capacity by 25-30% and leaves the original defective cells in place constitutes an adequate remedy for a safety defect involving fire and loss-of-power risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)