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Electrical system

Ford Escape Phev Electrical problems by year

53 complaints filed with NHTSA about the Ford Escape Phev's electrical system. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.

Electrical complaints by model year

YearElectrical complaintsCrashesInjuriesRecalls
20254000
20248000
20238000
202225000
20218000

Latest Escape Phev electrical complaints

2024 Ford Escape PhevElectrical system

Ford issued a recall under campaign FSA 25SC4 Escpae / Corsair PHEV High Voltage Battery Cell Internal Short Circuit. As part of their campaign they advised customers to only charge to 80%. They finally issued a fix to the issue and their fix was to reduce to charging capacity of the High Voltage battery for 11.7 kWh to 8kWh. The vehicle when sold by Ford was sold as being able to provide 11.7 kWh on a charge resulting in 37 miles of electric driving. Now since the recall fix and their forced reduction of charging...

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capacity 22 to 26 miles is the best electrical charge obtained. Whereas before the recall at 100% charge 37 to 43 miles of electrical charge driving was possible. Ford has mislead customer with their fix by saying they can now charge to 100% when in reality it is only 80%

Filed Incident Electrical systemNHTSA 11777259
2025 Ford Escape PhevElectrical systemFuel system

After Safety Recall 25SC4 (battery software update) was performed on September 22, 2026 at Gaudin Ford in Las Vegas (RO #602440, 12,767 miles), my 2025 Ford Escape PHEV permanently lost a large share of its electric driving range. Before the recall, a full charge took about 11 kWh and gave about 46 miles of electric range. Since the recall, a full charge takes only about 8.9-9.4 kWh, and real electric range measured on logged trips has dropped to about 28-33 miles per full charge, roughly a 30% loss. I drive in EV...

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Now mode and charge on the same home charger, so conditions are consistent. I have 14 logged charging sessions and 8 logged trips with dated FordPass and dashboard screenshots. On November 3-4, 2026, Ford Country in Henderson, NV (RO #658683, 13,435 miles) inspected the vehicle. They found no fault codes, recorded 88% battery health, and stated the system is "operating as designed." No repair was performed. Their road test reported about 80 mpg, which measures gas efficiency, not electric-only range. No full-charge EV range test was performed. Ford denied my buyback request on November 10, 2026 (cases CXH09822071-H6G4P6 and CXH09821573-Y3B9M5). The recall remedy itself caused a permanent loss of the vehicle's electric range, and Ford has offered no fix. I am asking NHTSA to review whether Recall 25SC4 reduces usable battery capacity and range in affected vehicles.

Filed Incident Electrical system · Fuel / propulsion systemNHTSA 11777112
2022 Ford Escape PhevElectrical system

Description of the Problem: I am the original owner of a 2022 Ford Escape PHEV (VIN [[redacted]]),.Current mileage is 41,585 miles. The vehicle is subject to Safety Recall 25SC4 (NHTSA 25V789 and 26V091) due to a manufacturing defect in the high-voltage battery cells (separator damage). This defect can cause internal short circuits, sudden loss of motive power, battery thermal venting, and in some cases vehicle fire - a clear safety risk. Before purchasing the Escape, I drove a 2015 Ford C-Max Plug-in Hybrid for 7...

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years and was very satisfied with it. I traded it for the Escape solely because of the greater electric range that was guaranteed at the time of purchase. For the first year of ownership I was very pleased with the Escape's performance and range.For more than one year Ford's official instructions required me not to charge the high-voltage battery above 80% and to drive only in EV Auto mode because of the fire hazard. This prolonged restriction created ongoing safety-related stress and prevented normal use of the vehicle's primary hybrid function. On [redacted], I took the vehicle to an authorized Ford dealer for the recall remedy. The dealer performed the Battery Energy Control Module (BECM) software update (the only official remedy). After the update, my usable battery capacity was permanently reduced by approximately 25-30% .The dealer confirmed that the original battery remains in the vehicle and will not be replaced, as it does not currently display DTC P0B24 under Customer Satisfaction Program 26N15. I request that NHTSA evaluate whether a software update that permanently reduces usable battery capacity by 25-30% and leaves the original defective cells in place constitutes an adequate remedy for a safety defect involving fire and loss-of-power risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical systemNHTSA 11773470
2024 Ford Escape PhevElectrical system

VIN [[redacted]], after recall the battery only charges to 29 miles , before it charged to 40 miles. After several visits to the service dealership BP Ford in [[redacted]] it has not been fixed. Also contacted Ford , they did nothing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical systemNHTSA 11770174
2022 Ford Escape PhevElectrical system

The safety recall remedy, 25SC4, has permanently degraded my vehicle's advertised electric range and usable battery capacity, constituting a loss of vehicle value. A formal case has been opened with Ford Motor Company: CXH-09567043-Y8H5L7

Filed Incident Electrical systemNHTSA 11769721
2024 Ford Escape PhevElectrical system

The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System). The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

Filed Incident Electrical systemNHTSA 11759030
2023 Ford Escape PhevElectrical system

The contact owns a 2023 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact contacted another dealer, Sheehy Ford of Richmond (10601 Midlothian Turnpike, Richmond, VA 23235); however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.

Filed Incident Electrical systemNHTSA 11757602
2022 Ford Escape PhevElectrical system

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V789000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted via an online chat. The contact had not experienced a failure.

Filed Incident Electrical systemNHTSA 11754677
2025 Ford Escape PhevElectrical system

The digits no longer display on the speedometer gauge of the electronic dashboard. Digits on the high voltage battery discharge and charging gauge also do not display. Given those failures, I have concerns about warning lights that may not be working. The lack of proper speed indication increases the possibility of a collision. The lack of presence of the digits that are supposed to be there has been distracting and increases the possibility of a collision. Note: This seems to be the same or similar to a defect in the gas version of this model, for which there was a recall.

Filed Incident Electrical system · Unknown or otherNHTSA 11754326
2023 Ford Escape PhevElectrical system

Purchased a 2023 Ford escape PHEV in May 2023. In January 2025, a safety recall 24S79, Ford explicitly instructed owners to immediately stop plugging in their vehicles and to avoid using external charging cables entirely. Then in February of 2026 after a year not being able to charge, recall 25SC4 was issued, advising owners to limit charging to a maximum of 80% capacity and operate exclusively in "Auto EV" mode. For 18+ months this vehicle has not been able to operate as advertised.

Filed Incident Electrical systemNHTSA 11753252
2023 Ford Escape PhevElectrical system

The contact owns a 2023 Ford Escape. The contact stated that while the vehicle was parked, the vehicle became inoperable. The vehicle was jump-started and the vehicle operated as intended. The contact received notification of NHTSA Campaign Number: 25V789000 (Electrical System); however, the part to do the recall repair was not yet available, and the contact associated the failure with the recall. The local dealer was contacted, and the battery was replaced. The contact stated that the manufacturer had exceeded a...

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reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advised the contact not to charge the vehicle to full capacity to avoid the failure. The failure mileage was approximately 12,000.

Filed Incident Electrical systemNHTSA 11751535
2022 Ford Escape PhevTransmission & drivetrainElectrical systemEngine & cooling

this recall has been in effect for nearly 1 year & puts my car @ risk but also doesn't allow me to charge beyond 80%, greatly effecting fuel efficiency. Ford has failed to address the issue in a timely manner or offered any compensation for my additional fuel consumption or offered a realistic deadline for repair

Filed Incident Power train · Electrical system · EngineNHTSA 11750860
2023 Ford Escape PhevElectrical system

The contact owns a 2023 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V789000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the recall was an inconvenience because the battery could only be charged to 80 percent. The dealer was notified and informed the contact that parts were still unavailable. The manufacturer was notified of the issue and referred the contact back to the dealer for assistance. The contact had not experienced a failure.

Filed Incident Electrical systemNHTSA 11750327

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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