- The problem
- Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- The risk
- A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- The fix
- Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Suspension
2016 Ford Flex Suspension problems
No owner has filed a complaint about the 2016 Ford Flex's suspension with NHTSA. Broken springs, struts, control arms, ball joints, noises and alignment that won't hold.
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Suspension recalls for the 2016 Ford Flex
Suspension complaints
No complaints about this area yet.
Ford Flex suspension complaints by year
Flex suspension problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data