- The problem
- On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
- The risk
- An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
- The fix
- Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or four winds at 1-219-266-1111.
Vehicle safety record
2002 Four Winds Chateau Problems, complaints & recalls
Owners have filed 2 complaints about the 2002 Four Winds Chateau with NHTSA, most often about the wheels & tires (2). It is covered by 1 recall, the latest in November 2003 for the recreational vehicle / trailer. For comparison, the 2001 has 4 and the 2003 has 1.
NHTSA data checked
BFewer problems than a typical Chateau year, for its age
#356 most complained-about 2002 vehicle
- Complaints
- 2
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2002 Four Winds Chateau problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2002 Four Winds Chateau recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
Be the first Chateau owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
2 complaints about the 2002 Four Winds Chateau
Newest first, as filed with NHTSA by owners.
General tire ameri*550 as lt225/75r16 m+s tread separation on freeway. Right outside rear tire of dual tire configuration on 2002 four winds motorhome. Air pressure was 65 cold - nitrogen filled. Felt vibration at first, then the tread ripped off while tire still maintaining air. I pulled off the road, inspected, and limped off the freeway. I changed it with a spare. There is some damage under the motorhome due to flying pieces of rubber. There are 15k miles on the tire at the time of failure. Don't know...
Read the full complaint
the exact weight but nowhere close to being overloaded. Outside air temperature was 90, approximate time from cold start to separation was 45 minutes. Time on freeway at 65 mph was 15 minutes. *Jb
A serious tire blow out almost caused a motorhome to over turn. This has been the third blow out with the same tires. Steeltex radial r4s, lt225/75r16, load range e m/s. While replacing the blown out time the we discovered three more of the identical tires were within miles of blowing out. *Nm
Four Winds Chateau: every year compared
All Chateau years2002 Four Winds Chateau vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 Four Winds Chateau | 2 | 1 | B | |
| 2002 Four Winds Infinity | 4 | 3 | C | Compare |
| 2002 Four Winds Hurricane | 2 | 2 | C | Compare |
| 2002 Four Winds Four Winds | 1 | 2 | C | Compare |
| 2002 Four Winds Chateau Sport | 1 | 1 | B | Compare |
| 2002 Four Winds Windsport | 1 | 3 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 Four Winds Chateau
Does the 2002 Four Winds Chateau have any recalls?
Yes - NHTSA lists 1 recall for the 2002 Four Winds Chateau: recreational vehicle / trailer (November 2003). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2002 Four Winds Chateau?
By the complaints owners filed with NHTSA, the most common problem areas are the wheels & tires (2).
How many complaints has the 2002 Four Winds Chateau had?
2 complaints have been filed with NHTSA, the first on May 26, 2004 and the latest on July 30, 2006. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2002 Four Winds Chateau a reliable vehicle?
Its Safety Index is 65 out of 100 (grade B: fewer problems than a typical Four Winds Chateau year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Four Winds Chateau years have the most complaints?
2000 (8), 2001 (4), 2006 (3). See every Four Winds Chateau year compared.
What should I do if my 2002 Four Winds Chateau has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data