- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
- The risk
- If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
- The fix
- DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
Vehicle safety record
2017 Freightliner Sprinter 3500 Problems, complaints & recalls
Owners have filed 2 complaints about the 2017 Freightliner Sprinter 3500 with NHTSA, most often about the electrical system (1) and the lights (1). It is covered by 7 recalls, the latest in February 2021 for the control module. For comparison, the 2016 has 0 and the 2018 has 0.
NHTSA data checked
DMore problems than a typical Sprinter 3500 year, for its age
#335 most complained-about 2017 vehicle
- Complaints
- 2
- Recalls
- 7
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2017 Freightliner Sprinter 3500 problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2017 Freightliner Sprinter 3500 recalls 7
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
- The risk
- The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
- The fix
- DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- The risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- The fix
- DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- The risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- The fix
- DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.
- The risk
- If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.
- The fix
- DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles equipped with the Crosswind Assist function. In the event of strong crosswind, automatic brake interventions by the vehicle dynamics control system (ADAPTIVE ESP) might not be activated.
- The risk
- If Crosswind Assist system does not activate the automatic braking system as expected in the event of a strong crosswind, there would be an increased risk of a crash.
- The fix
- DVUSA will notify owners, and dealers will update the ESP control unit with corrected software, free of charge. The recall is expected to begin in January 2018. Owners may contact DVUSA customer service at 1-854-888-3214.
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.
- The risk
- If the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.
- The fix
- DVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA custom service at 1-854-888-3214.
What owners say
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2 complaints about the 2017 Freightliner Sprinter 3500
Newest first, as filed with NHTSA by owners.
At 5,600 miles, traveling west bound on i-68 in western maryland near exit 62. Sprinter dangerously and uncontrollably accelerated and decelerated rapidly shifted gears. I shifted into neutral and drifted to an off ramp. Dash lights indicated three problems abs, swerve, check engine light and traction control. Shut down engine and restarted - same result. Disconnected battery then reconnected - same result. Connected a scanner which indicated right rear wheel speed sensor failure. Contacted selling dealer...
Read the full complaint
shop manager and was advised there was no work-around and stated I should have it towed to nearest freightliner dealer in approximately 70 miles away. After driving very slowly to a safe area, I inspected the right rear wheel assembly and noted two connectors on each side, checked for tightness and inspected the wiring for damage, but none observed. After checking blogs on my smart phone, I discovered this is a common problem with sprinters from 2010 to 2017 and commenters noted that mercedes states the vendors changed alloys on the sensors as the root cause of the issue. Typical repair costs were indicated to be $350 to $400, and many commenters stated they had paid for multiple sensors and one commenter stated the abs module was replaced under warranty in his case following several sensor replacements. Bottom line, mercedes needs to own responsibility for their failure and replace all four sensors without cost to the owners (aka recall). The dangerous unwanted acceleration could cost lives and extensive property damage. The vehicle is out of service tfn awaiting selling dealer response.
Left taillight works only sometimes. As recall on previos recalls. Left taillight sometimes works and is getting water in system. Very dim when does work. *Dt *as
Freightliner Sprinter 3500: every year compared
All Sprinter 3500 years2017 Freightliner Sprinter 3500 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2017 Freightliner Sprinter 3500 | 2 | 7 | D | |
| 2017 Freightliner Cascadia | 9 | 20 | C | Compare |
| 2017 Freightliner Redundant Ford F550 | 3 | 0 | - | Compare |
| 2017 Freightliner M2 | 1 | 6 | C | Compare |
| 2017 Freightliner Coronado | 1 | 5 | C | Compare |
| 2017 Freightliner Business Class M2 | 1 | 15 | C | Compare |
| 2017 Freightliner 108SD | 1 | 8 | C | Compare |
| 2017 Freightliner 1085D | 1 | 0 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2017 Freightliner Sprinter 3500
Does the 2017 Freightliner Sprinter 3500 have any recalls?
Yes - NHTSA lists 7 recalls for the 2017 Freightliner Sprinter 3500: control module (February 2021); hose, piping, and connections (October 2020); inflator module (January 2019); inflator module (January 2019) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2017 Freightliner Sprinter 3500?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (1), lights (1).
How many complaints has the 2017 Freightliner Sprinter 3500 had?
2 complaints have been filed with NHTSA, the first on March 9, 2019 and the latest on October 10, 2020. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2017 Freightliner Sprinter 3500 a reliable vehicle?
Its Safety Index is 31 out of 100 (grade D: more problems than a typical Freightliner Sprinter 3500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2017 Freightliner Sprinter 3500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data