Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.
1997-2026 · 30 model years
Gillig Low Floor Problems by year
Owners have filed 8 complaints about the Gillig Low Floor across 30 model years, and it has 91 recalls. The 2026 has the most complaints once its age is allowed for (1), while 2008 has far fewer than a typical year. The most reported problem area is the electrical system, followed by the wheels & tires.
- Complaints
- 8
- Recalls
- 91
- Crashes
- 1
- Fires
- 1
- Injuries
- 1
- Deaths
- 0
Low Floor complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common Low Floor problems
Gillig Low Floor recalls 91
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses equipped with Michelin X InCity Grip D rear tires. The rear Gross Axle Weight Rating (GAWR) on the federal placard may exceed the tire load rating. As such, these vehicles fail to...
Gillig, LLC (Gillig) is recalling certain 2023-2026 Low Floor transit buses. The high voltage cable, connecting the inverter to the drive unit, contains a splice connection that reduces the amp capacity rating.
Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The air compressor intake pipe may contact and damage the fuel line.
Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses. The rear axle upper torque rod fasteners may have been improperly tightened. A loose torque rod may contact and damage other axle components.
Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Gillig, LLC (Gillig) is recalling certain 2013 Low Floor transit buses. The emergency exit window latch may fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle...
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The high voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit.
Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor style transit buses. The high voltage electric air compressor may not be connected to the High Voltage Interlock Loop (HVIL). Therefore, the HVIL cannot detect a loose or disconnected compressor...
Gillig, LLC (Gillig) is recalling certain 2021-2024 Low Floor style transit buses. The fire suppression relay cable may be damaged, chafing against the mounting bolt, and fail.
Gillig, LLC (Gillig) is recalling certain 2023 Low Floor diesel-hybrid transit buses. During vehicle operations in full electric vehicle (EV) mode, the odometer will not display accumulated mileage. As such, these vehicles fail to comply with the...
Latest Low Floor complaints
On [[redacted]] [[redacted]]am Pacific Standard Time bus passenger [[redacted]] was injured when Livermore Transit Authority bus driver name unknown Latin male, bus number ; route number 30 West Dublin license plate number [[redacted]] slammed on brakes and bus passenger was thrown from her seat . Injured passenger was transported to Stanford University Medical Trivalley, 5555 Las Positas Blvd, Pleasanton, California, 94588. Injured passenger had surgery and has a long recovery ahead. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This complaint involves Gillig all-electric transit buses, model years 2024-2026, and a recurring failure of the electric air compressor supplying the air brake system. When the compressor fails, system air pressure drops, resulting in automatic application of the brakes. Unlike a conventional combustion-engine drivetrain, the all-electric drivetrain can continue producing sufficient torque to allow the driver to power through the automatically applied brakes, particularly when the low-air condition occurs while...
Read the full complaint
the bus is in motion. This condition has resulted in overheated brakes, damaged axle assemblies, and, most seriously, a wheel-end fire. Fortunately, the fire was extinguished when the bus returned to the maintenance facility. This appears to be a recurring condition affecting multiple buses rather than an isolated component failure. To my knowledge, Gillig is aware of the issue and has progressed through multiple versions of the electric air compressor, reportedly now at approximately a fourth-generation design, yet the safety issue has not been resolved. The failure identified in this complaint was reported to Gillig. Gillig subsequently provided Montgomery County with a seven-page diagnostic procedure that must be completed before warranty action or other corrective measures are considered. Given the recurring failures and the potential consequences, including brake overheating, axle damage, and fire, I believe this condition warrants NHTSA review as a potential safety defect. I respectfully request that NHTSA's Office of Defects Investigation evaluate this matter and consider an on-site inspection. The failure condition and affected buses can be demonstrated and documented at our maintenance facility. I believe an on-site evaluation would assist NHTSA in determining whether this represents a systemic safety defect and whether corrective action, including potential recall action, is warranted. Fleet Contact - [email protected]
We have approximately 495 buses that we found out can be started even though the battery disconnect switch is in the "disconnected" position. It will start and run for several minutes until the super capacitor is drained. This is hazardous to maintenance personnel who disconnect the batteries to work on the vehicle, then someone else may start it while that other person is in a dangerous position in the engine compartment.
I drive buses for disney world and they have just got some new buses with new seats and two part seat belts. The way the lap belt and shoulder belt hook together cause them to twist which allows the shoulder belt to jam in the return guide not allowing the belt to fully retract and hold properly.I have been written up for not wearing my belt properly but this is a belt issue and a major safety concern if the belt will not fully retract it will not fully operate in a collision. I have showed this to a manager and another wrote me up for not wearing it properly.This never occurs on the seat belts that are one piece and can not twist. *Tr
Michelin 305/85r22.5 Xzu3 (j) same failures that caused the voluntary recall of 2012. All remaining production dates after the recall (2011-week 45 and forward). Bead ply separation after 100,000 miles. Tires are blowing out from the bead on buses. Michelin representatives have acknowledged that there is a problem and instructed us to remove all 2011 (post recall) /2012 / 2013 tires from fleet. This is definitely a safety issue.
We are a public transit agency in vancouver, washington. Over the course of the last 15 months we have had roughly 100 sidewall blowouts of michelin xzu2 and xzu3 tires. The data entered is from one event and is very indicative of the vast majority of these blowouts. Additional information available upon request. *Tr
Questions about the Gillig Low Floor
Which Gillig Low Floor years have the most problems?
Which Gillig Low Floor years have the fewest complaints?
What are the most common Gillig Low Floor problems?
Across every model year, owners report problems with the electrical system (2), wheels & tires (2), brakes (1) most often.
How many recalls does the Gillig Low Floor have?
NHTSA lists 91 recalls across all Gillig Low Floor model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data