- The problem
- Glaval Bus (Glaval) is recalling certain model year 2007-2012 Universal, Primetime, Sport, Concorde, Titan, Titan II, Entourage and Apollo transit buses manufactured January 1, 2007, through December 3, 2012, and equipped with certain Ricon S-series and K-series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
- The risk
- If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
- The fix
- Glaval will notify owners, and Ricon will send owners a supplemental cover kit and instructions, free of charge. The recall is expected to begin in June 2014. Owners may contact Glaval customer service at 1-800-445-2824 or Ricon Customer Service at 1-800-322-2884 or by e-mail at [email protected].
Vehicle safety record
2011 Glaval Concorde Problems, complaints & recalls
No owner complaints about the 2011 Glaval Concorde have been filed with NHTSA. It is covered by 2 recalls, the latest in April 2014 for the equipment adaptive / mobility.
NHTSA data checked
BFewer problems than a typical Concorde year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2011 Glaval Concorde recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Glaval Bus is recalling certain model year 2007-2012 transit buses, models: Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, and Concord; and manufactured January 1, 2007, through December 3, 2012. The buses are equipped with a Ricon manufactured wheelchair lift which has an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.
- The risk
- The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.
- The fix
- Glaval Bus will notify owners and direct them to contact Ricon. Ricon will provide a supplemental cover kit and instructions, free of charge. The recall campaign began on January 23, 2013. Owners may contact Glaval Bus at 1-574-262-2212 or Ricon at 1-818-267-3000.
What owners say
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No complaints about the 2011 Glaval Concorde yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Glaval Concorde: every year compared
All Concorde yearsQuestions about the 2011 Glaval Concorde
Does the 2011 Glaval Concorde have any recalls?
Yes - NHTSA lists 2 recalls for the 2011 Glaval Concorde: equipment adaptive / mobility (April 2014); equipment (December 2012). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2011 Glaval Concorde had?
None have been filed with NHTSA so far.
Is the 2011 Glaval Concorde a reliable vehicle?
Its Safety Index is 65 out of 100 (grade B: fewer problems than a typical Glaval Concorde year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2011 Glaval Concorde has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data