- The problem
- Glaval Bus (Glaval) is recalling certain model year 2007-2012 Universal, Primetime, Sport, Concorde, Titan, Titan II, Entourage and Apollo transit buses manufactured January 1, 2007, through December 3, 2012, and equipped with certain Ricon S-series and K-series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
- The risk
- If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
- The fix
- Glaval will notify owners, and Ricon will send owners a supplemental cover kit and instructions, free of charge. The recall is expected to begin in June 2014. Owners may contact Glaval customer service at 1-800-445-2824 or Ricon Customer Service at 1-800-322-2884 or by e-mail at [email protected].
Vehicle safety record
2007 Glaval Entourage Problems, complaints & recalls
No owner complaints about the 2007 Glaval Entourage have been filed with NHTSA. It is covered by 3 recalls, the latest in April 2014 for the equipment adaptive / mobility.
NHTSA data checked
Rated once enough Entourage years are on file
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2007 Glaval Entourage recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Glaval Bus is recalling certain model year 2007-2012 transit buses, models: Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, and Concord; and manufactured January 1, 2007, through December 3, 2012. The buses are equipped with a Ricon manufactured wheelchair lift which has an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.
- The risk
- The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.
- The fix
- Glaval Bus will notify owners and direct them to contact Ricon. Ricon will provide a supplemental cover kit and instructions, free of charge. The recall campaign began on January 23, 2013. Owners may contact Glaval Bus at 1-574-262-2212 or Ricon at 1-818-267-3000.
- The problem
- Glaval is recalling certain model year 2006 through 2007 transit buses built on ford, gmc, chevrolet, and freightliner chassis and equipped with carrier genv em-1 evaporator units. Due to time, temperature, and/or vibration, the fuse may loosen in the fuse holder resulting in high resistance and arcing.
- The risk
- If sufficient arcing occurs, the fuse holder may melt, and a vehicle fire may occur.
- The fix
- Glaval will notify owners and provide information on how to obtain the retrofit kit from carrier along with repair instructions. This service will be performed free of charge. The safety recall began on january 14, 2012. (See carrier's recall campaign 11e-003.) Owners may contact carrier at 1-800-348-7440.
What owners say
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No complaints about the 2007 Glaval Entourage yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Glaval Entourage: every year compared
All Entourage years2007 Glaval Entourage vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2007 Glaval Entourage | 0 | 3 | - | |
| 2007 Glaval Titan | 1 | 11 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2007 Glaval Entourage
Does the 2007 Glaval Entourage have any recalls?
Yes - NHTSA lists 3 recalls for the 2007 Glaval Entourage: equipment adaptive / mobility (April 2014); equipment (December 2012); air conditioner (January 2012). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2007 Glaval Entourage had?
None have been filed with NHTSA so far.
What should I do if my 2007 Glaval Entourage has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data