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Vehicle safety record

2013 Glaval Universal Problems, complaints & recalls

No owner complaints about the 2013 Glaval Universal have been filed with NHTSA. It is covered by 3 recalls, the latest in September 2014 for the equipment adaptive / mobility.

NHTSA data checked

BFewer problems than a typical Universal year, for its age

Complaints
0
Recalls
3
Crashes
0
Fires
0
Injuries
0
Deaths
0

2013 Glaval Universal recalls 3

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment adaptive / mobility

14V599000828 vehicles affected

The problem
Forest River, Inc. (Forest River) is recalling certain model year 2006-2014 Glaval Universal, Primetime, Sport, Titan, and Titan II transit and shuttle buses manufactured January 1, 2006, to September 26, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The fix
Forest River will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on December 1, 2014. Owners may contact Glaval customer service at 1-800-445-2825 or Ricon customer service at 1-800-322-2884.

Electrical system: alternator / generator / regulator

14V004000467 vehicles affected

The problem
Glaval Bus is recalling certain model year 2010-2013 Universal, Entourage, Concorde II, Titan, Titan II and Legacy transit buses manufactured June 1, 2010, through June 30, 2013, and equipped with a Ford 5.4L or 6.8L engine and a Trans/Air-brand air conditioner. In the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at the front of the intake manifold, the alternator harness may be pinched between the spring clamp and the air conditioner compressor mounting bracket.
The risk
The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.
The fix
Glaval Bus will notify owners, and Trans/Air dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on January 22, 2014. Customers may contact Glaval at 1-574-262-2212.

Equipment

13V3090003,705 vehicles affected

The problem
Glaval Bus is recalling certain model year 2010-2013 Universal, Concorde II, Entourage, Primetime, Titan II, Apollo, and Sport buses, certain model year 2011-2013 Titan II lf and Legacy buses and certain model year 2010 Synergy buses. The affected buses are equipped with a rear interior air conditioner evaporator which may come loose from its ceiling mounting over time.
The risk
The evaporator unit may detach from the ceiling and fall increasing the risk of injury.
The fix
Glaval will notify owners, and dealers will tighten and replace the air conditioner evaporator mounting bolts, as needed, free of charge. The recall began on July 8, 2013. Owners may contact Glaval at 1-800-445-2825 or [email protected].

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No complaints about the 2013 Glaval Universal yet

No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.

Glaval Universal: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20140100-A
20130300-B
20120600-D
20110900-F
201001100-F
200901100-F
All Universal years

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Questions about the 2013 Glaval Universal

Does the 2013 Glaval Universal have any recalls?

Yes - NHTSA lists 3 recalls for the 2013 Glaval Universal: equipment adaptive / mobility (September 2014); alternator / generator / regulator (January 2014); equipment (July 2013). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

How many complaints has the 2013 Glaval Universal had?

None have been filed with NHTSA so far.

Is the 2013 Glaval Universal a reliable vehicle?

Its Safety Index is 61 out of 100 (grade B: fewer problems than a typical Glaval Universal year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

What should I do if my 2013 Glaval Universal has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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