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Body, doors & structure

GMC Acadia Body problems by year

268 complaints filed with NHTSA about the GMC Acadia's body, doors & structure. Doors, hoods and latches, frame rust, sunroofs, leaks, trim and structural failures.

Body complaints by model year

YearBody complaintsCrashesInjuriesRecalls
20252000
20242000
20231000
20221130
20213010
20203200
20194000
20181000
20176000
20162000
20155000
201410110
20135000
2012451111
201110021
201010021
2009272131
2008873121
200744021

Body recalls

Latest Acadia body complaints

2024 GMC AcadiaBody, doors & structure

Well, let's try this again. The first try disappeared. The rear hatch seal on the vehicle has identical spots on both sides of the hatch that are mashed flat. I think this is being caused by the flat spots on the hatch itself. The vehicle is a total body and engine redesign. The flat spots allow for dust intrusion into the cabin all the way to the front of the cabin. We live on a gravel road, so we can see the intrusion, albeit it took a while to figure out where it was coming from. People in town won't know. I...

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videoed the seal and hatch the day before it was replaced by the dealership. My fear is that someone on a trip may get into trouble, because you know if dust can get in, carbon monoxide can as well. I'll include the video. Thank you for reading.

Filed Incident StructureNHTSA 11766577
2012 GMC AcadiaBody, doors & structure

The contact owns a 2012 GMC Acadia. The contact stated that while the vehicle was parked, after pressing the liftgate button the liftgate raised and crashed down independently after several seconds. No warning lights were illuminated. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 189,352.

Filed Incident StructureNHTSA 11754818
2015 GMC AcadiaBody, doors & structure

The contact owns a 2015 GMC Acadia. The contact stated while the vehicle was parked, the tailgate was opened, however the tailgate failed to function as intended. The contact noticed an abnormal grinding sound and the tailgate independently closed while the contact was removing packages from the trunk of the vehicle. The contact stated that the failure occurred when using the key to open the tailgate or when opening manually. The vehicle was taken to the dealer where it was diagnosed with a failed tailgate...

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actuator. The contact was informed that the tailgate actuator needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 111,222.

Filed Incident Latches / locks / linkagesNHTSA 11739276
2012 GMC AcadiaBody, doors & structure

The contact owns a 2012 GMC Acadia. The contact stated that while reversing, the liftgate unexpectedly opened, even though the liftgate was properly closed. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

Filed Incident StructureNHTSA 11733369
2025 GMC AcadiaBody, doors & structure

The contact owns a 2025 GMC Acadia. The contact stated that while driving 70 MPH, the sunlight reflecting off the dashboard chrome onto the windshield was blinding, forcing the driver to use a cardboard to protect their eyes. The contact stated that the failure had been recurring while driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure via an online chat. The failure mileage was approximately 10.

Filed Incident StructureNHTSA 11729422
2019 GMC AcadiaTransmission & drivetrainBody, doors & structure

Park to shift issue - the vehicle did not register that I was in park, jerked hard when trying to place in gear, did not register the PROPER gear (reverse, neutral, drive), would NOT unlock doors to let passengers out even if it were an emergency. Seems to be triggered on inclines but have also been having issues on flat ground. Other Acadia's apparently have a recall for this issue but my VIN does not register as recalled which is not acceptable....

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https://www.quillarrowlaw.com/blog/gmc-acadia-shift-to-park-recall-what-owners-need-to-know/ THEN trying to accelerate on road it acted as though in neutral, would only barely function in low gear. Again, gear shifting did not respond. The fab did not register to unlock the car (it has a new battery) or the trunk, or start the car just prior to the issue revealing itself.

Filed Incident Power train · Latches / locks / linkages · Unknown or otherNHTSA 11728432
2024 GMC AcadiaTransmission & drivetrainBody, doors & structureEngine & cooling

We purchased our 2024 Acadia in June 2025. Since we have had the vehicle, it has been in the shop going on 6 times. First the sunroof seal came off, then the antenna cover fell off, the driver side rear panel had to be replaced because it was coming off. Once all this was done then the vehicle started leaking transmission fluid, took it to the dealer to get fixed, once we get it back the coolant starts leaking from the radiator hose, took it in to get repaired, now there is knocking noise coming from the...

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engine/hood. Every time we take it in to get repaired a new problem pops up. We purchased the vehicle to have a safe way to get our kids around and it has been nothing but a headache and run around from the dealership. GMC really needs to resolve this issue. Parts seem to be on never-ending backorder with no ETA.

Filed Incident Power train · Structure · EngineNHTSA 11725673
2020 GMC AcadiaBody, doors & structure

The contact owns a 2020 GMC Acadia. The contact stated that the doors failed to open from outside the vehicle while using the key fob or while attempting to open the doors manually. The contact entered the vehicle from the rear hatch door and discovered that the door lock and unlock buttons were inoperable. The contact pulled the door handle to manually open the door from the inside. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 68,140.

Filed Incident Latches / locks / linkagesNHTSA 11722524
2025 GMC AcadiaBody, doors & structure

The antenna fin cover came off while driving down the road. I had been a possession of the car less than six weeks. I've contacted the dealership- it's covered under warranty, but the part is backordered because it's such an issue.

Filed Incident StructureNHTSA 11703533
2012 GMC AcadiaBody, doors & structure

The contact owns a 2012 GMC Acadia. The contact stated that while the vehicle was parked, the liftgate independently unlatched and fell midway down, and then independently closed and latched. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,000.

Filed Incident StructureNHTSA 11693365
2012 GMC AcadiaBody, doors & structure1 injury

The back seat driver's side door shut with such impact as to amputate the finger from an adult. Vehicle was parked on incline when front driver's side door shut, the back door also shut. There were no safety features to protect fingers from the hinge side of back door. The force of the door slamming and lack of any space between the hinge side of the door and its frame caused my middle finger from the top knuckle up to be cut off completely thus amputated from hand.

Filed Incident StructureNHTSA 11676183
2023 GMC AcadiaBody, doors & structure

The contact owns a 2023 GMC Acadia. The contact stated that after purchasing the vehicle, it was discovered that there was water and condensation inside the rear middle brake light assembly. The contact later discovered that during rainstorms, rainwater had leaked into the rear seating and hatch area of the vehicle. The vehicle was taken to the local dealer who determined that the failure was due to a manufacturing structural error and the vehicle needed body work to be performed to correct the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 5,200.

Filed Incident StructureNHTSA 11672148
2014 GMC AcadiaBody, doors & structure

The driver's side door cracking away from the frame. My safe was put at risk due to the potential of the door falling off. It's a known problem for GMC vehicles. Yes the vehicle was inspected by a body shop. No warning or message came up.

Filed Incident StructureNHTSA 11663597
2021 GMC AcadiaBody, doors & structure

The contact owns a 2021 GMC Acadia. The contact stated that the door locks failed to lock and unlock while using the key fob or the buttons on the outside or inside the vehicle. The locks failed to operate as needed until after the vehicle was driven. The contact had to manually lock the door; however, after locking the door, the contact was unable to unlockthe vehicle. The contact had to climb through the trunk of the vehicle to enter the vehicle. The contact stated that the failure only occurred while it was...

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raining. The vehicle was taken to the dealer, who was unable to duplicate the failure because it was not raining at the time. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and confirmed that the vehicle was not included in GMC Special Coverage: N22378380. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 37,000.

Filed Incident Latches / locks / linkagesNHTSA 11653371
2017 GMC AcadiaTransmission & drivetrainElectrical systemBody, doors & structure

The contact owns a 2017 GMC Acadia. The contact stated that while attempting to turn off the vehicle, the vehicle failed to turn off. The contact shifted from park (P) to drive(D) and was eventually able to turn off the vehicle. The contact stated that the letter P(park) was outlined in yellow and was illuminated on the instrument panel. Additionally, the contact stated that while attempting to close and lock the driver's side door, the door failed to lock securely. The contact stated that the failures occurred...

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simultaneously. The contact stated that the failures were intermittent. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 74,000.

Filed Incident Power train · Electrical system · Latches / locks / linkagesNHTSA 11652105

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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