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2020 Hyundai Kona Electric Problems, complaints & recalls

Owners have filed 189 complaints about the 2020 Hyundai Kona Electric with NHTSA, most often about the engine & cooling (114) and the electrical system (28). Those complaints describe 9 crashes, 3 fires, 12 injuries and 1 death. It is covered by 4 recalls, the latest in November 2026 for the software. For comparison, the 2019 has 54 and the 2021 has 0.

NHTSA data checked

FFar more problems than a typical Kona Electric year, for its age

#36 most complained-about 2020 vehicle

Complaints
189
Recalls
4
Crashes
9
Fires
3
Injuries
12
Deaths
1

Most common 2020 Hyundai Kona Electric problems

Share of all 189 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2020 Hyundai Kona Electric recalls 4

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Air bags: software

26V72800037,901 vehicles affected

The problem
Hyundai Motor America (Hyundai) is recalling certain 2019-2022 Veloster N, 2019-2023 Kona Electric vehicles. A software error in the air bag control unit (ACU) may improperly deactivate the air bag system and seat belt pretensioners.
The risk
Air bags and seat belt pretensioners that do not activate in a crash increases the risk of injury.
The fix
Dealers will update the ACU software, free of charge. Owner notification letters are expected to be mailed January 1, 2027. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 311. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on November 6, 2026.

Electrical system: traction battery

21V1270004,696 vehicles affected

Park outside
The problem
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
The risk
An electrical short in the Li-ion battery increases the risk of a fire.
The fix
Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.

Service brakes: software

20V7480008,176 vehicles affected

The problem
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
The risk
Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.
The fix
Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.

Electrical system: software

20V6300006,707 vehicles affected

Park outside
The problem
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
The risk
An electrical short in the Li-ion battery increases the risk of a fire.
The fix
Hyundai will notify owners, and dealers will update the Battery Management System (BMS) software and inspect the Li-ion battery, replacing it if necessary, free of charge. Owners are advised to park their vehicles outside and away from structures until the repair is complete. The recall began November 13, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 196.

What owners say

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189 complaints about the 2020 Hyundai Kona Electric

Newest first, as filed with NHTSA by owners. Page 1 of 8.

Engine & cooling

My 2020 Kona 2.OL failed an oil test losing 2.5 quarts in 960 miles, stalled on the highway, and blows oil out the tailpipe. Hyundai (Case #43141313) is denying repair coverage because my VIN was excluded from Recall 21V301000. This recall needs to be expanded to include my VIN.

Filed Incident EngineNHTSA 11773096
Engine & cooling

The contact owns a 2020 Hyundai Kona. The contact stated that while driving at 35 MPH, the accelerator pedal was depressed, but the vehicle hesitated, and there was white smoke coming from the exhaust. The vehicle was towed to an independent mechanic, where the contact was advised to take the vehicle to a dealer. The dealer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 53,976.

Filed Incident EngineNHTSA 11770764
Engine & cooling

COMPONENT THAT FAILED: The engine short block piston rings (related to NHTSA recall 203) failed, causing severe cylinder wall scoring. The vehicle is currently located at an authorized Hyundai dealership and is available for manufacturer or NHTSA inspection. SAFETY RISK; The defective piston rings caused severe internal oil consumption, resulting in hydraulic oil starvation. This creates a high risk of sudden engine stalling, catastrophic engine seizure, and complete loss of motive power while driving in traffic....

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CONFIRMATION AND INSPECTION: Yes, the defect has been confirmed. The current Hyundai dealership performed a boroscope inspection, which physically confirmed severe vertical metal scoring in cylinder 3. They also documented that the engine was 1.5q low on oil with zero external leaks, confirming internal consumption. Despite physical proof of the recall defect, the manufacturer is currently refusing to honor the recall repair. WARNING LAMPS/SYMPTOMS: The check engine light illuminated, logging exhaust camshaft timing correlation codes (P0017). This first April 2026 at 169,000 miles. This timing code is a secondary hydraulic symptom caused by the severe internal oil starvation originating from priary lower block cylinder scoring defect.

Filed Incident EngineNHTSA 11767813
Engine & cooling

I was fortunate to check my daughter's oil and noticed that it was almost empty. I alerted the dealer because I recently got an oil change and thought there was a leak, but no oil was on the driveway. The dealer performed an oil consumption test. They said it was 1 quart per 1,000 miles and this is acceptable. There are other models that are on the recall list, but mine is not. The dealer and Hyundai said that they will not pay for repairs because it is out of warranty. The bigger issue here is that Hyundai is...

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aware of this issue (oil burning fast in these vehicles) and they are not warning owners to check their oil. This is a cute car and it is driven by college age girls who do not think about checking oil. If the oil runs dry, the engine can seize up and the car will stop. This can cause an accident and possible fatality. I am very concerned about the safety of my daughter and others. I have 5 quarts of oil in my daughters trunk to top it off regularly. This information needs to be given to owners of these vehicles to increase awareness of the problem an prevent a tragedy.

Filed Incident EngineNHTSA 11767214
Engine & cooling

The contact owns a 2020 Hyundai Kona. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 21V301000 (Engine); however, the dealer was unable to perform the recall repair because the vehicle had not experienced a failure associated with the recall and there were no fault codes displayed or retrieved associated with the recall. However, an independent mechanic recommended that the engine be replaced. The contact provided the dealer with the fault codes and the failures that the independent...

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mechanic had found; however, the dealer was unable to retrieve the same fault codes. The contact stated that the check engine warning light was illuminated. The manufacturer was notified of the failure and agreed with the dealer and refused additional assistance. The vehicle was not repaired.

Filed Incident EngineNHTSA 11763068
Engine & cooling

The contact owns a 2020 Hyundai Kona. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 21V301000 (Engine); however, the recall repair failed to prevent the failure from occurring. The contact stated that while driving at various speeds, the vehicle lost motive power and failed to restart using the ignition key. The vehicle was towed to a dealer, Capital Hyundai of Greensboro (801 E Bessemer Ave, Greensboro, NC 27405), where it remained for further diagnosis. The contact stated that...

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during the prior recall repair, the Continuously Variable Valve Timing (CVVT) assembly, Engine Control Module (ECM), and Body Control Module (BCM) were replaced, a solenoid was installed, and the engine was inspected but not replaced. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 72,000.

Filed Incident EngineNHTSA 11760900
Transmission & drivetrainEngine & cooling

Leaking oil...burns exceptionally fast even with dealership services. Pistons not sealed, melts new spark plugs, misfire on cylinder 3

Filed Incident Power train · EngineNHTSA 11759906
Engine & cooling

My 2020 Hyundai Kona experienced an engine-related malfunction. An authorized Hyundai dealer inspected the vehicle, confirmed diagnostic code P1327, and determined that the complete engine required replacement. Hyundai authorized the replacement, and the vehicle remained out of service for approximately two weeks. The engine defect created a safety concern because an engine malfunction could cause reduced or complete loss of motive power while driving, increasing the risk of a crash. The dealer inspected and...

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removed the original engine; I do not know whether it remains available for further inspection, but the repair order and diagnostic records are available. I am filing this complaint so NHTSA can document this engine failure and determine whether it is related to NHTSA Campaign 21V301 / Hyundai Recall 203 and whether additional investigation or corrective action is warranted.

Filed Incident EngineNHTSA 11759509
Engine & cooling

I received the recall, brought the Kona in had the software download. Now the engine code indicates engine issues with the safety code. Hyundai customer service representatives stars because the issue wasn't found and the software download completed this doesn't fall under the recall. I do have an appointment to bring the Kona into the dealership but because Hyundai states it is no longer under the recall I am responsible for the towing and will not be remembursed. When I initially brought the vehicle in I was told...

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if the pistons and engine codes appears under the recall layer on towing and replacement of the engine is covered. I was also told my engine covered up to 150,000 miles. Even through I only have 65,000 Hyndai dealer and customer service stated it is not as this is only if the engine showed signs at the time of the software download. This is absolutely wrong to be treated like this and been advised by my local mechanic this does appear to be part of the recall, will deregulate, or engine could seize up causing a safety issue.

Filed Incident EngineNHTSA 11755635
SuspensionTransmission & drivetrainEngine & cooling

I am filing a safety complaint against Scott Stark's South Point Hyundai for selling me a vehicle with an active open safety recall, a blown transmission, an A/C failure, and a dry-rotted tire. Before returning the car for service under a promised 1,000-mile warranty, my sister, who has worked for Corporate Hyundai for 15 years, helped me conduct a full intake baseline inspection at her dealership. We performed a recorded 360-degree video inspection, took high-resolution photos of every square inch, and ran full...

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computer diagnostics, which confirmed zero tool marks on any bolts under the hood or on the transmission, and all diagnostic readings were perfectly recorded. South Point Hyundai kept my vehicle for 10 days for repairs, making excuses about test drives and failing to find technicians. However, a hidden GPS tracker tucked deep under my passenger side carpet meticulously documented every single time the vehicle moved or remained completely stationary on their lot. Upon picking up the vehicle, my sister scanned the car immediately with her diagnostic computer. The readings are now completely erratic and all over the place compared to the baseline corporate readings we documented 10 days prior. Physical inspection reveals that bolts have been turned, internal components have been actively tampered with, and parts have been structurally altered. The evidence directly indicates that this dealership used my personal vehicle as an unauthorized parts donor vehicle to harvest components, severely compromising its mechanical integrity, structural reliability, and overall road safety. This severe tampering has left the vehicle completely unsafe to operate. We possess full video evidence, high-resolution photographs, GPS tracking logs, and comparative corporate Hyundai diagnostic data verifying this severe mechanical fraud. I have turned this info over to Corporate Hyundai, the DMV, and federal enforcement agencies due to safety risks.

Filed Incident Suspension · Power train · EngineNHTSA 11754634
Engine & coolingFire

The Kona was driven a 1/2 hour before parking the vehicle. The Kona was turned off. Within 5 minutes smoke began wafting from under the hood. When I opened the hood to inspect I found the engine & underside of the hood was engulfed in flames. I closed the hood immediately. The Kona fully ignited with minor explosions & burnt completely to the metal frame within 25 minutes.

Filed Incident EngineNHTSA 11748215
Engine & coolingFuel system

The car failed to accelerate on highway on multiple occasions, including when slowing down and then trying to accelerate when pulling out on highways.

Filed Incident Engine · Fuel / propulsion systemNHTSA 11745092
Engine & cooling

The contact owns a 2020 Hyunndai Kona. The contact stated while attempting to start the vehicle, the check engine warning light illuminated. The contact's fiance, who is an independent mechanic attached the portable diagnostic tester to the vehicle, and the failure code was P1327. The dealer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under warranty. The contact referenced an unknown recall; however, the VIN was not associated with a recall...

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related to the failure. The manufacturer was made aware of the failure and a case was filed. The contact as advised to take the vehicle to the dealer for diagnostic testing. The failure mileage was approximately 117,000.

Filed Incident EngineNHTSA 11740710
Brakes

I am receiving an intermittent "check regenerative brake" message. The message will clear automatically and then reappear every three to four weeks. An internet search reveals this is a common error for the Kona. Most people report no repair by the dealer. In several cases, the brakes stopped working, resulting in collisions. The hydraulic breaks do not work if the regenerative brake system fails leaving you with no way to stop the car. The manufacture has no solution.

Filed Incident Service brakesNHTSA 11740362
Body, doors & structure

2020 Hyundai Kona, ~36,300 miles. Driver's side door latch assembly. On or around May 9, 2026, an abnormal mechanical noise began coming from inside the driver's door whenever the key fob lock/unlock button was pressed, consistent with a failing latch actuator. I booked a service appointment, and on May 15, 2026, an authorized Hyundai dealership confirmed the defect and recommended full replacement of the driver's door latch assembly. The vehicle is available for inspection. A latch that does not reliably operate...

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is a serious safety risk. The driver's door is the primary egress point. An intermittent or inoperative latch could prevent emergency exit, block post-collision egress, or prevent first-responder access. The vehicle regularly transports children, increasing the consequence of any failure. No dashboard warning lights, alerts, or messages preceded the failure. This is a mechanical defect that does not trigger electronic warnings. Hyundai TSB 21-BD-006H (May 2021) acknowledges this exact failure mode - door handle inoperative or requiring repeated attempts to open - on the Elantra (AD/ADa) and Tucson (TL). The remedy is full latch assembly replacement, and Hyundai extended warranty coverage on the latch to 10 years / unlimited miles on those models. The 2020 Kona is not named in 21-BD-006H despite exhibiting the identical failure mode at low mileage on a 6-year-old vehicle. The defect appears to extend to the Kona platform and is not currently covered. Vehicle has not been inspected by Hyundai corporate, police, insurance, or independent shops. Filing this complaint to record the cross-platform defect pattern and request that NHTSA evaluate whether the door latch warranty extension should be expanded to include the Kona.

Filed Incident StructureNHTSA 11738158
Acceleration & cruise controlEngine & cooling

The vehicle all shut off as I slowed down for a stop sign. Put in Park turn the key off restarted it got to the next stop sign same thing. Also the red light same had to shut it off put it in put in Park shut off and then restart and step on the gas so I can get through before a car hit me. Happened several times till I finally got the car home done it started knocking loudly and shut off just as I got into my driveway. Check the oil. The oil is fine. Occasionally the oil light would come on if you put in Dr.. It...

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is knocking really loud. The engine light keeps flashing constantly. I called Brown Dobb Hyundai in Easton Pennsylvania. They told me this recall has nothing to do with my car because of the VIN number. But everything that is happening to it is is under recall 187. But because of the VIN number they are insisting it's not my car. What can I do before I get in an accident? I don't have any other cars to rely on. I have a son with Autism and I am a single mother. What else can I do? I had this car not even three months.

Filed Incident Vehicle speed control · EngineNHTSA 11737318
Engine & cooling

Engine light comes on starts flashing as well as the oil light occasionally. If you slow down or have to stop it completely shuts down you have to put in park and restart the car to get anywhere and start stopping in front in the middle of traffic. So if you slow down to go up a hill or anything, it just stops completely. Also making a clicking or grinding sound not sure.

Filed Incident EngineNHTSA 11737100
Acceleration & cruise controlBrakesCrash1 injury

I stopped my car foot on brake put it in park and it accelerated on its own and forced me to crash into a concrete wall still not wanting to stop

Filed Incident Vehicle speed control · Service brakesNHTSA 11733726
Engine & cooling

On February 27, 2026, my 2020 Hyundai Kona (Recall 203) suffered a catastrophic engine stall while driving, requiring an emergency tow. The dealership (Rosen Hyundai) and Hyundai Motor America are refusing to perform the Safety Recall 203 remedy unless I first pay $4,715.26 for a timing repair. I was also required to pay $453.05 for wiring repairs just to "enable" the recall test, yet the recall remains unaddressed because of a financial paywall. I am reporting an obstruction of a federal safety recall by the manufacturer.

Filed Incident EngineNHTSA 11731892
Transmission & drivetrain

The contact owns a 2020 Hyundai Kona. The contact stated that during a regular maintenance visit, the contact was informed that there was a leak coming from the front axle transfer case, which was initially unrepaired. The vehicle was subsequently taken to a dealer in Colorado, where the seal was replaced. However, while an oil change service was being performed later, it was discovered that the failure recurred because the previous repair was performed incorrectly. The first failure was for an inoperable seal, and...

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the second failure was due to an improper repair. The third inspection confirmed that the seal had not been installed correctly during the prior service. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 146,000.

Filed Incident Power trainNHTSA 11730363
Engine & cooling

Basically normal driving the car stalled. It slowed to a stall. I had to restart the car. This has happened a couple to times.

Filed Incident Unknown or other · EngineNHTSA 11729398
Other & unknownFire

On 3/29/26 my Kona caught fire while parked in the front left side of the engine and burned completely within eight minutes. This is not an electric car. Prior to that I drove the car all day with no incident. It was later in the evening around 5:40 PM. I had driven from my house to a restaurant which is about 6.8 miles from my house. I parked my car and then my son-in-law noticed that my engine was smoking. My husband went to check to see if it was the radiator, but he noticed that it was fire and we called...

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[[redacted]] . I know there are no recalls for my car, but I wanted to report it to you. The car only had 44,900 miles on it and was only serviced by West Nyack Hyundai. The last service was on 1/19/26. If you have any questions, you can email me at [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Unknown or otherNHTSA 11728446
Engine & cooling

My car was taken in as a part of recall bulletin 203 for improperly heated piston rings treated pistons rings that result in premature engine failure and possible fire on 12/5/25. The knock sensor test was performed and the KSDS software was installed. On 3/12/26 my daughter who was on the way home from a trip called because her checking engine light started flashing and the engine was knocking. We had it towed to Hyundai and they are denying service under the recall stating improper codes yet one of the codes...

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is P1327 KSDS detection which is related to the rod bearing failure the car currently has. They are trying to make me pay $4600 out of pocket plus the tow bill when this is directly related to the recall.

Filed Incident EngineNHTSA 11727112
SteeringTransmission & drivetrainEngine & cooling

My 2020 Hyundai Kona (VIN: [[redacted]] ) has a persistent engine stalling safety defect that matches Recall 203 (22-01-042H, NHTSA Campaign 21V301000 - Nu 2.0L Atkinson Engine Inspection and Replacement). The recall addresses improperly heat-treated piston oil rings causing cylinder bore scuffing, accelerated oil consumption, abnormal knocking, and potential engine stall while driving (increasing crash/fire risk).I first brought the vehicle to Corona Hyundai for repeated stalling while driving. They performed the...

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recall vibration inspection and software update (Campaign 974), stated the test passed, and declared the vehicle "fixed", safe and "good-to-go" Immediately after pickup, the stalling returned worse: approximately 60-80 miles later on XX near the [redacted] exit (four-lane high-speed highway), the engine completely stalled at 65 mph while merging for an exit. This caused vehicles and semi-trucks behind me to swerve dangerously and very nearly collide with me. The vehicle stalled four more times on the way to my destination in [[redacted]] .I then took it to the nearest dealer, Carlsbad Hyundai for safety reasons. They performed the vibration inspection again, which also "passed," yet the real-world symptoms would continue unchanged: accelerated oil consumption (I monitor the dipstick and refill regularly), sputtering, knocking noises, and complete engine stalls (dozens of incidents, especially on local roads and turns). The vehicle remains undrivable due to imminent stall risk while moving and putting myself, my passengers and other commuters at high risk of severe injury or death.Both dealers and Hyundai Customer Care (Case #[redacted]) have refused further action, stating the vibration test passed, they cannot duplicate the concern, and no additional claim can be submitted for engine replacement. Hyundai's TSB [[redacted]] requires only the vibration inspection; engine replacement is authorized if "NO PASS" - no separate oil consumption test or monitored drive INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Steering · Power train · EngineNHTSA 11725552
Engine & cooling

The contact owns a 2020 Hyundai Kona. While the contact's son was driving the vehicle on the highway at an undisclosed speed, there was a knocking sound coming from the engine and the vehicle failed to stop as intended. The gear shifter was shifted into neutral(N) and restarted; however, the engine failed shortly afterwards, and the vehicle was unable to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with piston rings failure and low engine oil....

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The vehicle was not repaired. The manufacturer was notified of the failure, where it was confirmed that the VIN was included in NHTSA Campaign Number: 21V301000 (Engine); however, the recall repair was already performed. The approximate failure mileage was 108,000.

Filed Incident EngineNHTSA 11723633

Hyundai Kona Electric: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
202415100Electrical systemC
20235100Electrical systemA
202222120Electrical systemC
20210300-A
2020189493Engine & coolingF
201954422Electrical systemD
All Kona Electric years

2020 Hyundai Kona Electric vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2020 Hyundai Kona Electric

Does the 2020 Hyundai Kona Electric have any recalls?

Yes - NHTSA lists 4 recalls for the 2020 Hyundai Kona Electric: software (November 2026); traction battery (March 2021); software (December 2020); software (October 2020). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2020 Hyundai Kona Electric?

By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (114), electrical system (28), transmission & drivetrain (23).

How many complaints has the 2020 Hyundai Kona Electric had?

189 complaints have been filed with NHTSA, the first on February 13, 2020 and the latest on October 22, 2026. Of these, 9 describe a crash and 3 a fire, and together they report 12 injuries and 1 death.

Is the 2020 Hyundai Kona Electric a reliable vehicle?

Its Safety Index is 6 out of 100 (grade F: far more problems than a typical Hyundai Kona Electric year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Hyundai Kona Electric years have the most complaints?
What should I do if my 2020 Hyundai Kona Electric has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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