Vehicle safety record

2020 IC Bus CE Problems, complaints & recalls

No owner complaints about the 2020 IC Bus CE have been filed with NHTSA. It is covered by 5 recalls, the latest in June 2023 for the fluid.

Share your experience See 5 recalls

NHTSA data checked yesterday

62/100Safety Index

BFewer problems than a typical CE year, for its age

Complaints: 0
Recalls: 5
Crashes: 0
Fires: 0
Injuries: 0
Deaths: 0

2020 IC Bus CE recalls 5

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Service brakes: fluid

23V397000Jun 2, 20236,786 vehicles affected

Park outside

The problem: Navistar, Inc. (Navistar) is recalling certain 2016 International DuraStar, 2018-2020 and 2023-2024 International 1300FBC Stripped chassis, 2019-2022 IC Bus CE Commercial bus, 2019-2024 IC Bus TC Commercial bus, and 2019-2024 International MV vehicles. The brake pressure switch assembly may leak brake fluid into the brake pressure switch's electrical components and cause an electrical short-circuit.
The risk: An electrical short in the brake pressure switch can overheat the circuit and increase the risk of a fire while driving or parked.
The fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the brake pressure switch and if necessary, the wire harness or fuse, free of charge. Owner notification letters were mailed September 29, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23517.

Engine and engine cooling: engine control module (ecu / ecm)

21V838000Oct 25, 20215 vehicles affected

The problem: Navistar, Inc. (Navistar) is recalling certain 2020-2021 IC CE transit buses. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.
The risk: Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
The fix: Dealers will update the engine control unit software, free of charge. Owner notification letters notifying owners of the safety risk were mailed January 18, 2022. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 21508.

Fuel system: pre-heater

20V220000Apr 17, 202023,299 vehicles affected

The problem: Navistar, Inc. (Navistar) is recalling certain 2017-2021 IC CE School Buses equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.
The risk: A fire increases the risk of injury. An engine stall can increase the risk of a crash.
The fix: Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater non-operable and remove the fuse supplying electrical power to the fuel heater and install a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.

Fuel system: pre-heater

20V219000Apr 17, 202027,421 vehicles affected

The problem: Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.
The risk: A fire increases the risk of injury. An engine stall can increase the risk of a crash.
The fix: Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.

Structure: escape / egress / exit

19V581000Aug 8, 201927 vehicles affected

The problem: Navistar, Inc. (Navistar) is recalling certain 2019-2020 IC RE and IC CE commercial buses equipped with feature code 48PZP, 48PZR, 48RZY, 48SXV, or 48SZG (Prolo emergency exit roof hatches). Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
The risk: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
The fix: Navistar will notify owners, and dealers will replace the outer handle, free of charge. The recall began October 7, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19514.

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No complaints about the 2020 IC Bus CE yet

No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.

IC Bus CE: every year compared

'07 '08 '09 '10 '11 '12 '13 '14 '15 '16 '17 '18 '19 0'20 '21 '22 '23

Year	Recalls	Top problem	Grade
2023	6	-	D
2022	6	-	C
2021	6	-	C
2020	5	-	B
2019	8	-	C
2018	7	-	C
2017	4	-	A
2016	3	-	A

All CE years

2020 IC Bus CE vs rivals

Vehicle	Complaints	Recalls	Crashes	Grade
2020 IC Bus CE	0	5	0	B
2020 IC Bus Cesb	1	12	0	C	Compare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

Questions about the 2020 IC Bus CE

Does the 2020 IC Bus CE have any recalls?

Yes - NHTSA lists 5 recalls for the 2020 IC Bus CE: fluid (June 2023); engine control module (ecu / ecm) (October 2021); pre-heater (April 2020); pre-heater (April 2020) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

How many complaints has the 2020 IC Bus CE had?

None have been filed with NHTSA so far.

Is the 2020 IC Bus CE a reliable vehicle?

Its Safety Index is 62 out of 100 (grade B: fewer problems than a typical IC Bus CE year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which IC Bus CE years have the most complaints?

2007 (11), 2008 (4), 2010 (3). See every IC Bus CE year compared.

What should I do if my 2020 IC Bus CE has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked yesterday. Complaints are owners' own reports and are not verified. How we use the data