The contact owns a 2021 Intech Custom Trailer. The contact stated while the trailer was parked, the contact noticed that the front driver's side tire was worn out on the inside of the wheel. The trailer was taken to an independent mechanic, where it was diagnosed with a driver's side fractured axle. The contact was informed that the front driver's side axle needed to be replaced. The trailer was not repaired. The contact related the failure to an unknown recall; however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was not available.
2018-2021 · 3 model years
Intech Custom Trailer Problems by year
Owners have filed 5 complaints about the Intech Custom Trailer across 3 model years, and it has 0 recalls. The 2021 has the most complaints once its age is allowed for (2), while 2018 has far fewer than a typical year. The most reported problem area is the body, doors & structure, followed by the suspension.
- Complaints
- 5
- Recalls
- 0
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Custom Trailer complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common Custom Trailer problems
Latest Custom Trailer complaints
UNKNOWN There have been a few incidents of the welds on the axle and body frame failing and the axle separating during towing. These incidents happened to the owners of the RVs specifically the 2021 make and model Intech Sol Horizon. These owners reports their incidents on the Facebook page "The Official Intech Sol Horizon" group. Intech RV (The Manufacture) have been contacted and showed pictures of welds and responded that the welds are "completed correctly." I am not a certified welder or structural engineer,...
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but several owners have the welds inspected by certified welders and was told that the welds are not sufficient. I'm reporting this on the behave of all the 2021 Intech Sol Horizon owners as it poses a safety risk on the owners and others around them. Based on the incidences that have occurred, the welds can fail at anytime. Attached are some pictures of weld failures, original welds that comes from the manufactures, welds that have been reinforced by third-party certified welders.
The contact owns a 2019 Intech Soul Horizon trailer. The contact stated that the tires showed uneven wear on the inside tires while replacing the tires on the trailer. The contact stated that the uneven wear of the tires came from a bent axle. The contact stated that the former owner of the trailer informed him that the axle had been previously repaired three times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
I have a 2020 InTech travel trailer. Twice, my doors have opened on the freeway, both the double back doors and the side door. The doors were double locked (two locks on each door, one, in theory, sort of a deadbolt.) The second time I had a strap on the inside to try to prevent them from opening. I am one of at least 25 people who have had this occur with the InTech travel trailers. I have names of each of them. Many of us have called InTech about it. Initially, they denied knowing it was happening. Then,...
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they said they knew of a single instance, that was user error. They have paid a number of people for lost cargo due to this, they KNOW that there is a problem. Now, owners are fabricating things to block the doors from the outside, to keep them from opening. This, of course, removes egress if the doors are blocked from the outside. Most of us discovered this occurring after someone on the freeway flagged us down. InTech refuses to honor any repair (mine is in year one of three of the warranty) and keeps telling owners that they don't know anything about it. Others have had pop out kitchens come open underway and into traffic. Someone is going to be struck by airborne debris and killed. The consumer provided photos of trailer.
I have a safety concern with the factory installed roof rack system on my travel trailer. The welds on the aluminum tube cross members and post that mount directly to the frame have all cracked. The screws holding these parts together have also stripped out which has left the entire assembly loose on the top of the trailer. I noticed the issue only after unloading my kayaks off the rack coming back from my latest trip. I believe if left unnoticed, this has the potential for falling off under load and while...
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traveling down the road causing a hazard to other drivers. I have contacted the manufacturer about the issue and had requested the calculations that prove that this roof rack system is safe and approved by an engineer. I have not received any reply other than quote for a new cross member at my expense.*Dt*dt*jb
Questions about the Intech Custom Trailer
Which Intech Custom Trailer years have the most problems?
Which Intech Custom Trailer years have the fewest complaints?
Among model years that have been on the road for at least three years, 2018 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Custom Trailer years. Always check the exact vehicle's recalls by VIN before you buy.
What are the most common Intech Custom Trailer problems?
Across every model year, owners report problems with the body, doors & structure (2), suspension (1), transmission & drivetrain (1) most often.
How many recalls does the Intech Custom Trailer have?
NHTSA lists no recalls for any Intech Custom Trailer model year on file.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data