The contact owns a 2019 Intech Soul Horizon trailer. The contact stated that the tires showed uneven wear on the inside tires while replacing the tires on the trailer. The contact stated that the uneven wear of the tires came from a bent axle. The contact stated that the former owner of the trailer informed him that the axle had been previously repaired three times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
Vehicle safety record
2020 Intech Custom Trailer Problems, complaints & recalls
Owners have filed 2 complaints about the 2020 Intech Custom Trailer with NHTSA, most often about the body, doors & structure (1) and the suspension (1). There are no recalls for it. For comparison, the 2021 has 2.
NHTSA data checked
CAbout as many problems as a typical Custom Trailer year, for its age
#280 most complained-about 2020 vehicle
- Complaints
- 2
- Recalls
- 0
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2020 Intech Custom Trailer problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
No recalls for the 2020 Intech Custom Trailer
NHTSA lists no recalls for the 2020 Intech Custom Trailer. Recalls can be announced at any time - this page updates daily.
What owners say
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2 complaints about the 2020 Intech Custom Trailer
Newest first, as filed with NHTSA by owners.
I have a 2020 InTech travel trailer. Twice, my doors have opened on the freeway, both the double back doors and the side door. The doors were double locked (two locks on each door, one, in theory, sort of a deadbolt.) The second time I had a strap on the inside to try to prevent them from opening. I am one of at least 25 people who have had this occur with the InTech travel trailers. I have names of each of them. Many of us have called InTech about it. Initially, they denied knowing it was happening. Then,...
Read the full complaint
they said they knew of a single instance, that was user error. They have paid a number of people for lost cargo due to this, they KNOW that there is a problem. Now, owners are fabricating things to block the doors from the outside, to keep them from opening. This, of course, removes egress if the doors are blocked from the outside. Most of us discovered this occurring after someone on the freeway flagged us down. InTech refuses to honor any repair (mine is in year one of three of the warranty) and keeps telling owners that they don't know anything about it. Others have had pop out kitchens come open underway and into traffic. Someone is going to be struck by airborne debris and killed. The consumer provided photos of trailer.
Intech Custom Trailer: every year compared
All Custom Trailer yearsQuestions about the 2020 Intech Custom Trailer
Does the 2020 Intech Custom Trailer have any recalls?
NHTSA lists no recalls for the 2020 Intech Custom Trailer right now. Recalls can be announced at any time, and this page checks NHTSA every day. You can also check your exact vehicle by VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Intech Custom Trailer?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (1), suspension (1).
How many complaints has the 2020 Intech Custom Trailer had?
2 complaints have been filed with NHTSA, the first on May 29, 2021 and the latest on November 4, 2021. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2020 Intech Custom Trailer a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Intech Custom Trailer year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Intech Custom Trailer years have the most complaints?
2020 (2), 2021 (2), 2018 (1). See every Intech Custom Trailer year compared.
What should I do if my 2020 Intech Custom Trailer has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data