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Vehicle safety record

2012 Isuzu NPR Problems, complaints & recalls

Owners have filed 1 complaint about the 2012 Isuzu NPR with NHTSA, most often about the brakes (1). It is covered by 5 recalls, the latest in November 2017 for the equipment. For comparison, the 2011 has 0 and the 2013 has 2.

NHTSA data checked

FFar more problems than a typical NPR year, for its age

#360 most complained-about 2012 vehicle

Complaints
1
Recalls
5
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2012 Isuzu NPR problems

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2012 Isuzu NPR recalls 5

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V72600069,138 vehicles affected

The problem
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2017 Isuzu NPR, 2008 NPR HD and NPR-HD Gas, 2011-2018 NPR HD and NRR, 2015-2018 NPR XD, 2012-2018 NQR, 2012-2017 NPR Gas and NPR-HD Gas, 2016-2017 Chevrolet Low Cab Forward 3500 HD, 3500 and 4500 and 2017-2018 Chevrolet Low Cab Forward 4500 HD, 4500 XD, 5500 HD and 5500 XD vehicles, equipped with certain Walter Kidde Plastic-Handle Fire Extinguishers, models FC10 and FC110. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Isuzu will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall is expected to begin in December 2017. Owners may contact Isuzu customer service at 1-866-441-9638 or Walter Kidde customer service at 1-855-262-3540 or they may also visit www.kidde.com and click on "Product Safety Recall" to order replacement fire extinguishers free of charge. Isuzu's number for this recall is V1705. Note: This recall includes fire extinguishers provided as a remedy for previous Isuzu recall 15V778.

Vehicle speed control: accelerator pedal

17V32400014,807 vehicles affected

The problem
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2008-2009 and 2012-2013 Isuzu NPR and NPR HD vehicles and 2008-2009 GMC W3500 and GMC W4500 vehicles. The affected vehicles, equipped with a gasoline-powered engine, have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position.
The risk
A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
The fix
Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began on June 23, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.

Power train: axle hubs

17V19100097,000 vehicles affected

The problem
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.
The risk
The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.
The fix
Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.

Equipment

15V77800025,209 vehicles affected

The problem
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2012-2016 NPR, NPR-HD, NPR-XD, NQR, and NRR diesel trucks manufactured November 24, 2011, to July 24, 2015, and 2012-2015 NPR and NPR-HD gasoline-powered trucks manufactured October 5, 2011, to August 27, 2015. The trucks may have been equipped with certain Kidde plastic valve disposable handheld fire extinguishers, model FC10, that may not properly discharge when the lever is pressed.
The risk
In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury.
The fix
Isuzu will notify and instruct owners to order replacement fire extinguishers free of charge directly from Kidde Safety at www.kidde.com, or toll-free at (855)283-7991, or by contacting and visiting a dealer. The recall began on January 18, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.

Vehicle speed control

11V415000614 vehicles affected

The problem
Isuzu is recalling certain model year 2012 n-series trucks equipped with gasoline engines, manufactured from april 27, 2011, through july 26, 2011. Due to a calibration error in the ecm software, in the event of a failure or malfunction of the brake pedal switch, application of the brake pedal will not cause the cruise control to be canceled.
The risk
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
The fix
Isuzu will notify owners, and dealers will reprogram the ecm software free of charge. The safety recall began on september 2, 2011. Owners may contact isuzu at 1-866-455-7595.

What owners say

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1 complaints about the 2012 Isuzu NPR

Newest first, as filed with NHTSA by owners.

Brakes

After the vehicle comes to a stop it will jolt forward.

Filed Incident Unknown or other · Service brakesNHTSA 11080413

Isuzu NPR: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20161510BrakesF
20151500Engine & coolingF
20140400-D
20132400BrakesD
20121500BrakesF
20110200-C
20091200Transmission & drivetrainC
20082300Transmission & drivetrainD
All NPR years

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Questions about the 2012 Isuzu NPR

Does the 2012 Isuzu NPR have any recalls?

Yes - NHTSA lists 5 recalls for the 2012 Isuzu NPR: equipment (November 2017); accelerator pedal (May 2017); axle hubs (March 2017); equipment (November 2015) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2012 Isuzu NPR?

By the complaints owners filed with NHTSA, the most common problem areas are the brakes (1).

How many complaints has the 2012 Isuzu NPR had?

1 complaints have been filed with NHTSA, the first on March 21, 2018 and the latest on March 21, 2018. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2012 Isuzu NPR a reliable vehicle?

Its Safety Index is 22 out of 100 (grade F: far more problems than a typical Isuzu NPR year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Isuzu NPR years have the most complaints?
What should I do if my 2012 Isuzu NPR has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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