I was driving the car and there were no indications of an issue. Then the check engine light cam on and immediately started to flash and before I could get to the side of the road the engine just shut off.
Engine & cooling
Jaguar E-PACE Engine problems by year
7 complaints filed with NHTSA about the Jaguar E-PACE's engine & cooling. Stalling, loss of power, oil consumption, overheating, head gaskets, timing chains and engine failure.
Engine complaints by model year
Latest E-PACE engine complaints
The contact owns a 2021 Jaguar E-Pace. The contact stated that while driving and coming to a stop light or stop sign, the automatic stop start caused the vehicle when stopped and light or stop sign, the vehicle stalled. The issue also occurred while driving on a roadway, the vehicle stalled when stopped. The vehicle was taken to the dealer where it was diagnosed and did a multi point inspection. updated the module however the issue persisted. The issue happened multi times and taken to the dealer, where it was then said the the issue could not be duplicated. The manufacturer was notified of the issue. The failure mileage was 27,703.
Vehicle Information 2020 Jaguar E-PACE VIN: [[redacted]] Approx. mileage: 84,000 Component Affected: Powertrain / Cooling System / Engine Complaint Description: My 2020 Jaguar E-PACE began showing coolant-related warnings and mechanical issues around 60,000 miles. Despite professional servicing, the vehicle experienced a catastrophic failure at 84,000 miles. The vehicle is now completely inoperable and parked dead in my garage. Jaguar Land Rover provided contradictory instructions: they advised I visit a JLR...
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retailer, but later questioned me for adding oil at a certified shop. Most concerning is that Ms. Jeane Meyer, Executive Liaison at JLR, closed the case without even offering an inspection or diagnostic. She told me I was "on my own" with the issue, showing complete disregard for customer safety or support. This is a major mechanical failure in a vehicle under 5 years old, and I believe it indicates a manufacturer defect. I am requesting NHTSA to investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I own a 2020 Jaguar E-PACE (VIN: [[redacted]]). At around 84,000 miles, the vehicle experienced a complete transmission failure that requires over $20,000 in repairs. This failure occurred despite multiple prior visits to the dealership for coolant-related warnings and repairs. The vehicle is less than 5 years old. I believe this may be a manufacturing defect affecting the powertrain or cooling system. The failure poses serious safety concerns, especially considering the sudden loss of power on the road. I request...
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an investigation into this issue. •VIN: [[redacted]] •Mileage: ~84,000 •Dealer/City: Jaguar North Miami - 2300 NE 151st St, North Miami, FL 33181 Key history (summary): •Coolant warnings logged five times: [[redacted]] [[redacted]] (linked to water-pump leak/repair); [[redacted]]; [[redacted]]; [[redacted]]. •Documented repair: Water-pump replacement on 06/17/2022. *Please escalate this matter*: I cannot justify absorbing a $20,000 repair for what is clearly a manufacturer defect on a five-year-old Jaguar, and I don't want this issue to end my relationship with the brand. A prompt intervention would go a long way in restoring my trust. Thank you for your time and leadership. I'm available anytime at the number below. Sincerely, [[redacted]] - Florida, USA [[redacted]] · [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The engine coolant light is on consistently. I had to start taking pictures. I was told by a service advisor that a recall was just done on the E-Pace. Yet I have never received any documentation at all. This issue has been going on since 2020. The car cabin has filled with fumes, several times while driving. I had to start taking pictures., because AutoNation Jagur/Land Rover Southbay declined to give me documentation for all of the times I came in for a TOPOFF. I could not download all of the repair orders, and manufacturer correspondence. Thank you for looking into this matter.
At random intervals, the engine fan go into a 'roar' at 100% rpm and not stop until the car is shut off. This occurs regardless of the outside temperature (summer at 90f, winter at 30f aka just now). The fan noise is not proportional to the engine rpm and remains constant once it starts. The car can be shut off completely and immediately started and the fan will be reset and silent, sometimes for the rest of the day. The jet-engine sound from the fan is not fixed by turning the car off and on, just reset to the next daily occurrence. Our 9 month old e-pace will do this at least once a day if not more.
When the vehicle is ideal it makes a loud noise from the fan. It sounds like it is getting ready to take off.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data