I was driving the car and there were no indications of an issue. Then the check engine light cam on and immediately started to flash and before I could get to the side of the road the engine just shut off.
Vehicle safety record
2020 Jaguar E-PACE Problems, complaints & recalls
Owners have filed 4 complaints about the 2020 Jaguar E-PACE with NHTSA, most often about the engine & cooling (4) and the transmission & drivetrain (1). There are no recalls for it. For comparison, the 2019 has 6 and the 2021 has 1.
NHTSA data checked
AFar fewer problems than a typical E-PACE year, for its age
#233 most complained-about 2020 vehicle
- Complaints
- 4
- Recalls
- 0
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2020 Jaguar E-PACE problems
Share of all 4 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
No recalls for the 2020 Jaguar E-PACE
NHTSA lists no recalls for the 2020 Jaguar E-PACE. Recalls can be announced at any time - this page updates daily.
What owners say
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4 complaints about the 2020 Jaguar E-PACE
Newest first, as filed with NHTSA by owners.
Vehicle Information 2020 Jaguar E-PACE VIN: [[redacted]] Approx. mileage: 84,000 Component Affected: Powertrain / Cooling System / Engine Complaint Description: My 2020 Jaguar E-PACE began showing coolant-related warnings and mechanical issues around 60,000 miles. Despite professional servicing, the vehicle experienced a catastrophic failure at 84,000 miles. The vehicle is now completely inoperable and parked dead in my garage. Jaguar Land Rover provided contradictory instructions: they advised I visit a JLR...
Read the full complaint
retailer, but later questioned me for adding oil at a certified shop. Most concerning is that Ms. Jeane Meyer, Executive Liaison at JLR, closed the case without even offering an inspection or diagnostic. She told me I was "on my own" with the issue, showing complete disregard for customer safety or support. This is a major mechanical failure in a vehicle under 5 years old, and I believe it indicates a manufacturer defect. I am requesting NHTSA to investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I own a 2020 Jaguar E-PACE (VIN: [[redacted]]). At around 84,000 miles, the vehicle experienced a complete transmission failure that requires over $20,000 in repairs. This failure occurred despite multiple prior visits to the dealership for coolant-related warnings and repairs. The vehicle is less than 5 years old. I believe this may be a manufacturing defect affecting the powertrain or cooling system. The failure poses serious safety concerns, especially considering the sudden loss of power on the road. I request...
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an investigation into this issue. •VIN: [[redacted]] •Mileage: ~84,000 •Dealer/City: Jaguar North Miami - 2300 NE 151st St, North Miami, FL 33181 Key history (summary): •Coolant warnings logged five times: [[redacted]] [[redacted]] (linked to water-pump leak/repair); [[redacted]]; [[redacted]]; [[redacted]]. •Documented repair: Water-pump replacement on 06/17/2022. *Please escalate this matter*: I cannot justify absorbing a $20,000 repair for what is clearly a manufacturer defect on a five-year-old Jaguar, and I don't want this issue to end my relationship with the brand. A prompt intervention would go a long way in restoring my trust. Thank you for your time and leadership. I'm available anytime at the number below. Sincerely, [[redacted]] - Florida, USA [[redacted]] · [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The engine coolant light is on consistently. I had to start taking pictures. I was told by a service advisor that a recall was just done on the E-Pace. Yet I have never received any documentation at all. This issue has been going on since 2020. The car cabin has filled with fumes, several times while driving. I had to start taking pictures., because AutoNation Jagur/Land Rover Southbay declined to give me documentation for all of the times I came in for a TOPOFF. I could not download all of the repair orders, and manufacturer correspondence. Thank you for looking into this matter.
Jaguar E-PACE: every year compared
All E-PACE years2020 Jaguar E-PACE vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Jaguar E-PACE | 4 | 0 | A | |
| 2020 Jaguar I-PACE | 65 | 8 | D | Compare |
| 2020 Jaguar F- Pace | 14 | 0 | F | Compare |
| 2020 Jaguar XE | 4 | 2 | C | Compare |
| 2020 Jaguar F-TYPE Convertible | 4 | 0 | - | Compare |
| 2020 Jaguar F-TYPE | 4 | 2 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Jaguar E-PACE
Does the 2020 Jaguar E-PACE have any recalls?
NHTSA lists no recalls for the 2020 Jaguar E-PACE right now. Recalls can be announced at any time, and this page checks NHTSA every day. You can also check your exact vehicle by VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Jaguar E-PACE?
By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (4), transmission & drivetrain (1), electrical system (1).
How many complaints has the 2020 Jaguar E-PACE had?
4 complaints have been filed with NHTSA, the first on December 5, 2023 and the latest on July 14, 2026. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2020 Jaguar E-PACE a reliable vehicle?
Its Safety Index is 91 out of 100 (grade A: far fewer problems than a typical Jaguar E-PACE year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Jaguar E-PACE years have the most complaints?
2019 (6), 2020 (4), 2022 (2). See every Jaguar E-PACE year compared.
What should I do if my 2020 Jaguar E-PACE has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data