- The problem
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar XE vehicles. Due to wiring damage in the trunk, the rearview camera image may not appear on the display.
- The risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
- The fix
- Dealers will inspect and repair, or replace the rearview camera wiring harness, as necessary, free of charge. Owner letters were mailed February 2, 2026. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H535. This recall replaces and expands previous recall number 23V-501. Vehicles already repaired under recall 23V-501 will need to have the new remedy completed.
Vehicle safety record
2020 Jaguar XE Problems, complaints & recalls
Owners have filed 4 complaints about the 2020 Jaguar XE with NHTSA, most often about the electrical system (2) and the driver assistance (1). It is covered by 2 recalls, the latest in January 2025 for the camera. For comparison, the 2019 has 8.
NHTSA data checked
CAbout as many problems as a typical XE year, for its age
#233 most complained-about 2020 vehicle
- Complaints
- 4
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2020 Jaguar XE problems
Share of all 4 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2020 Jaguar XE recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.
- The risk
- The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.
- The fix
- Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.
What owners say
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4 complaints about the 2020 Jaguar XE
Newest first, as filed with NHTSA by owners.
Adaptive cruise control intermittently fails to maintain designated speed, causing vehicle to steadily increase speed until the cruise control is deactivated. Adaptive cruise control intermittently fails to detect vehicle in front and manual braking has to be applied to prevent collision.
Passenger air bag warning light stays on. I was told that the passenger airbag may deploy incorrectly or not at all. Confirm issue by Jaguar/Landrover. B0095-96 (Right front restraints sensor - Component Internal failure Impact sensor not working
Purchased 2020 jaguar XE with under 13,000 miles on it 2 years ago now has 23,000 miles on it. Went to leave for work and my car wouldn't start stating the transmission wasn't in park and other messages and tried jumping it wouldn't work. Wouldnt switch gears to put car in neutral and neutral release under hood wouldn't fully work. because parking break was stuck on. Took 3 tow trucks to get it out. Finally got it to dealership where they stated it's a Corroded battery line could not state how it got damaged...
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besides "salt" & "moisture" has gotten inside and these things just happen. This does not sound like normal wear and tear for a 6 year old car with that low of miles. Especially when taken care of. Can not pinpoint exactly how moisture got inside or where in the line. States the battery line brings the power from the back of the car where the battery is to the front and the voltage isn't getting through to start the vehicle. What if you were driving and then suddenly it gave out due to this? This sounds like a safety issue and jaguar doesn't want to be reliable for it. I had no indication anything was wrong with it just one day it worked and then the next day it didn't.
While driving on the highway at normal operating speeds, the vehicle suddenly lost power, and the accelerator pedal became completely unresponsive, preventing me from maintaining speed or safely exiting the roadway. This created a severe safety hazard, as I was unable to maneuver or pull off to avoid fast-moving traffic. Immediately after, I attempted to shift the vehicle into "Park," but received an on-screen message stating that the transmission was not in Park, even though the shifter was physically in the Park...
Read the full complaint
position. The gear selector became disabled, and I was unable to shift into any gear. Despite applying the emergency parking brake, the vehicle continued to roll on its own, presenting a serious risk of collision or injury. There were no warning lights, messages, or alerts prior to or during the failure. I had no indication that a critical fault was occurring. The vehicle was later towed to a dealership. Upon inspection, a certified JLR technician discovered faulty wiring in the gear shifter assembly, which had caused a short circuit that disabled the gear selector, the Transmission Control Module (TCM), the Engine Control Unit (ECU), and the gearbox inside the transmission.
Jaguar XE: every year compared
All XE years2020 Jaguar XE vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Jaguar XE | 4 | 2 | C | |
| 2020 Jaguar I-PACE | 65 | 8 | D | Compare |
| 2020 Jaguar F- Pace | 14 | 0 | F | Compare |
| 2020 Jaguar E-PACE | 4 | 0 | A | Compare |
| 2020 Jaguar F-TYPE Convertible | 4 | 0 | - | Compare |
| 2020 Jaguar F-TYPE | 4 | 2 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Jaguar XE
Does the 2020 Jaguar XE have any recalls?
Yes - NHTSA lists 2 recalls for the 2020 Jaguar XE: camera (January 2025); body (April 2021). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2020 Jaguar XE?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (2), driver assistance (1), brakes (1).
How many complaints has the 2020 Jaguar XE had?
4 complaints have been filed with NHTSA, the first on October 17, 2025 and the latest on November 5, 2026. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2020 Jaguar XE a reliable vehicle?
Its Safety Index is 59 out of 100 (grade C: about as many problems as a typical Jaguar XE year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Jaguar XE years have the most complaints?
2017 (20), 2018 (8), 2019 (8). See every Jaguar XE year compared.
What should I do if my 2020 Jaguar XE has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data