- The problem
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.
- The risk
- A high voltage battery that overheats increases the risk of a fire.
- The fix
- Owners are advised to park outside and away from structures, charge outside, and limit their charge to a maximum of 90% until the recall repair is complete. As an interim repair, the battery software will be updated by a dealer, or through an over-the-air (OTA) update to limit the state of charge to 90%. The final remedy is currently under development. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed April 2, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's numbers for this recall are H570, H571, and H572. This recall replaces NHTSA recall numbers 23V369, 23V709, and 24V085. Vehicles repaired under one or more of the previous recalls will need to have the new remedy completed.
Vehicle safety record
2020 Jaguar I-PACE Problems, complaints & recalls
Owners have filed 65 complaints about the 2020 Jaguar I-PACE with NHTSA, most often about the electrical system (51) and the engine & cooling (10). Those complaints describe 1 crash and 1 fire. It is covered by 8 recalls, the latest in February 2026 for the traction battery. For comparison, the 2019 has 150 and the 2021 has 2.
NHTSA data checked
DMore problems than a typical I-PACE year, for its age
#73 most complained-about 2020 vehicle
- Complaints
- 65
- Recalls
- 8
- Crashes
- 1
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Most common 2020 Jaguar I-PACE problems
Share of all 65 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2020 Jaguar I-PACE recalls 8
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
Park outside
- The problem
- Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
- The risk
- A high-voltage battery that overheats increases the risk of a fire.
- The fix
- Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.
- The problem
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
- The risk
- Electrical arcing increases the risk of a fire.
- The fix
- Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.
Park outside
- The problem
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
- The risk
- A high-voltage battery that overheats increases the risk of a fire.
- The fix
- Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for this same issue under recall number 23V-369 and will need to have the new remedy performed.
Park outside
- The problem
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
- The risk
- The high-voltage battery overheating increases the risk of a fire.
- The fix
- Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.
Park outsideOver-the-air fix
- The problem
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
- The risk
- The high-voltage battery overheating increases the risk of a fire.
- The fix
- Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
- The problem
- Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2020 I-Pace vehicle. The front passenger seat frame may be missing fasteners, resulting in a seat frame with insufficient strength.
- The risk
- In the event of a crash, the seat may not properly secure the occupant, increasing their risk of injury.
- The fix
- Jaguar will notify the owner, and a dealer will replace the front passenger seat assembly, free of charge. The recall began March 25, 2020. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H282.
- The problem
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
- The risk
- A delay in deceleration, increases the distance needed to stop and the risk of a crash.
- The fix
- Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.
What owners say
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65 complaints about the 2020 Jaguar I-PACE
Newest first, as filed with NHTSA by owners. Page 1 of 3.
Today, my vehicle experienced a serious malfunction while parked on a public street near my home. After starting the vehicle and attempting to move it, the vehicle rolled backward, and the brake pedal felt unusually soft, with very little apparent braking effectiveness. The dashboard displayed a traction battery fault warning, followed by a brake-system failure warning. A loud alarm sounded, and the vehicle subsequently shut down completely. I could no longer restart or even lock it. I immediately stopped...
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attempting to operate the vehicle. It remains stranded on the street. This incident also caused me to miss a scheduled medical appointment. This is not the first high-voltage system problem with my vehicle. During an earlier visit to the same authorized Jaguar dealership, technicians documented a high-voltage system isolation fault and performed recall action H570. I paid approximately $270 for the initial diagnosis. The dealership then quoted an additional $4,233 plus tax to continue investigating the fault. Now, before that underlying problem has been resolved, my vehicle has suffered a much more serious failure involving the braking system and complete loss of vehicle operation. When I contacted the dealership, I was directed to Jaguar Roadside Assistance, which quoted towing charges starting at $125, depending on distance. At the same time, the dealer service manager called me back saying no technicians available for my car until next Thursday, so I stopped paying for the road assistance. The car is now still sitting on the street near my home. I am deeply concerned about the safety and reliability of this vehicle, particularly because the braking-system warning and reduced braking effectiveness occurred while the vehicle was moving.
The high-voltage lithium-ion propulsion battery pack/modules. The vehicle is currently in my possession and is available for inspection upon request. The vehicle's battery cells are at risk of thermal overload, which can lead to a catastrophic vehicle fire. Because a permanent hardware fix has not been provided for nearly a year, I am forced to park and charge the vehicle strictly outdoors away from structures to protect my home, family, and neighbors. Furthermore, the mandatory interim software update has...
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artificially capped my vehicle's battery charge at 90%, significantly degrading the vehicle's driving range, usability, and value without resolving the underlying physical defect. The vehicle has been serviced and documented by an authorized Jaguar dealership for the interim recall software installation, meaning the manufacturer is fully aware of this specific vehicle's affected status. The vehicle was flagged directly by the manufacturer via a formal safety recall notice regarding battery fire risks. Following the interim dealer software update, the vehicle now displays a permanent restriction limiting the maximum state of charge to 90%.
EV main battery has a recall out since March 30, 2026 and its been over 7 months and the car dealer will not even take my car in for repairs. They are claiming no fix so they won't look at it. The battery capacity is severely down and I now get only about 60 miles per charge. It will only charge to 72% and it now uses 1% of capacity per mile. The battery need to be replaced but they are claiming that it is out of warranty even though I am under the 8year/100,000mi limit. Since the recall is on the car they will not fix or replace the battery. I was turned away from the dealer when I took the car in to get serviced, they said no work is allowed on battery system.
Vehicle: 2020 Jaguar I-PACE, purchased new in Washington State Problem: Unresolved high-voltage battery safety recall and prolonged delay in permanent remedy. As of October 2026, they have not given an adequate remedy for a fire hazard defect known for over a year +. I am filing this complaint regarding the extended delay in providing a permanent remedy for the high-voltage battery safety recall affecting my 2020 Jaguar I-PACE. Jaguar has installed an interim software update restricting the vehicle's charging to...
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90% and has recommended that the vehicle be charged outdoors because of the battery fire risk. Although these interim precautions have been implemented, I remain concerned about the unresolved battery safety defect and the length of time Jaguar has taken to provide a permanent repair or other definitive remedy. The charging restriction reduces the vehicle's usable battery capacity, and the recommendation to charge outdoors creates additional inconvenience and concern about safely owning and charging this vehicle. I ask NHTSA to review the length of time this recall has remained without a permanent remedy, the adequacy of the interim measures, and whether Jaguar is providing an effective and timely resolution to affected owners. Please record this complaint as a concern regarding the ongoing safety risk and the delay in providing a permanent recall remedy.
My 2020 Jaguar I-PACE, VIN [[redacted]], is subject to Safety Recall 26V-067 (JLR H570/H572) for high-voltage battery thermal overload. The interim remedy, a software limit to 90% charge, was installed [[redacted]] at the nearest dealer, Des Moines, IA, more than 130 miles from my home; the dealer kept the car until April 21 for what the recall letter called a 30-minute update. As of October 7, 2026, NHTSA's VIN lookup shows the recall open on this vehicle with "remedy not yet available," eight months after the...
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February 5, 2026 filing. The vehicle has its original battery pack and every prior recall completed. The park-outside instruction is not practical where I live, and the 90% limit leaves about 160 miles of range, so the car cannot reach the dealer without a charging stop. I asked Jaguar Land Rover North America for a repurchase on April 20 and July 10, 2026. On April 23 they refused a review as "outside of the manufacturer warranty period." That was wrong: I bought the car from Jaguar Des Moines on [[redacted]] as a Jaguar Approved Certified Pre-Owned vehicle, and Jaguar's own CPO delivery checklist lists the CPO warranty expiration as [[redacted]]. The 8-year/100,000-mile battery warranty runs to [[redacted]]. The July request got no reply. JLR's Part 573 report for 26V-067 states that for the 2019 model year with the same defect, JLR decided on [[redacted]] to reacquire the vehicles because "battery pack supply is heavily constrained." The 2020 vehicles carry the same at-risk cells, and no remedy has been offered. I am reporting this vehicle as one for which the manufacturer has not provided a remedy in a timely manner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2020 Jaguar I-PACE is subject to NHTSA Safety Recall 26V-067, Jaguar campaign H572, concerning the risk of high-voltage battery thermal overload, smoke, and fire. The recall was reported on February 5, 2026. As of September 23, 2026, NHTSA continues to list my vehicle as "Recall Incomplete, remedy not yet available," and Jaguar states that the permanent remedy remains under development. I have complied with the interim safety precautions, including the dealer implemented restriction on maximum battery charge....
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These restrictions reduce the usable range and normal utility of the vehicle, yet after more than seven months there is still no permanent repair available or definite date for one. I am concerned that I am continuing to operate and own a vehicle for which the manufacturer acknowledges a potential battery thermal-overload/fire risk while no permanent remedy is available. I am requesting that NHTSA review whether Jaguar Land Rover is providing a timely and effective remedy for Recall 26V-067 and the length of time owners are being required to operate their vehicles under interim safety restrictions.
It seems that Jaguar Land Rover (JLR) told the US Department of Transportation (USDOT), as late as February 5, 2026 that, regarding manufacturer recall number H570/1/2, a "vehicle thermal overload condition such as fire or smoke can result in increased risk of occupant injury and/or injury to persons outside the vehicle..." exists in the iPace, which caused JLR to tell the USDOT that "in the interest of timely resolution for...customers, ... that the permanent remedy for the defect in these vehicles would be to...
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reacquire the vehicles,"....a plan of which JLR told the USDOT it would notify owners of on April 3, 2026. As of today, I have yet to receive JLR's independent notification that my iPace was not safe to charge indoors (which I have done for the duration of my ownership of the vehicle, until I learned of the recall on or about August 20, 2026 through my independent internet search for iPace recall.) I have yet to have been offered a reacquisition of my vehicle, yet I can, now only charge up to 176 miles or 80% and I can no longer park overnight in my garage while charging. It appears JLR was aware of this defect as early as the year 2020, but concealed this in the internet advertisement for the vehicle and the sales paperwork that I was provided to purchase the vehicle on April 28, 2021, facts which, if communicated, would have resulted in my not having purchased an iPace. I stumbled upon this information after the "traction battery fault" indicator illuminating in mid-August 2026, when my Jaguar service advisor told me there "was a recall on the car that they cannot fix." JLRs handling of the recall with respect to reacquiring affected vehicles is not as it discussed with the USDOT. JLR has not reacquired all H570/1/2, cars. As a retired DOT OIG agent, I question whether JLR made material omissions or misreps' about the iPace's battery defects or about Jaguar's intent to reacquire the 2,278 iPaces, to the USDOT to preclude crim' or reg' investigation.
Main batter has a recall for fire hazed which Jaguar is not fixing. Car gave a battery warning while driving but luckily, I was able to get home before it completely failed. Dealer will not fix the main battery which is the cause of the issue but want me to pay $4000 for a air conditioning issue they say caused electrical failure yet the battery is known to be faulty.
Battery charger failed following H570 safety recall while solution is being worked on for recall H572. Car has been at dealership for more than 50 days now with dealership not able to repair the defective part mainly due to the manufacturer being unable to provide a working part; first two replacement parts have been delivered damaged and third part is nowhere to be found although it was promised to be delovered on 9/10/26
we are still waiting for a fix for the battery problem in this car. How long do we have to wait. This problem has already caused a safety concern, as well lost of function (less battery charge),accelerated depreciated value of ownership. How long do we have to wait?
The contact owns a 2020 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the message "Traction Battery Fault-Drive with Caution" was displayed at start-up. The vehicle was taken to a dealer, where it was diagnosed with battery pack failure, and two battery cells were replaced; however, the vehicle was only partially repaired. The contact stated that the failure...
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reoccurred, and the vehicle was inoperable on one occasion. Additionally, the battery charge failed to exceed 72 percent. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 33,000.
I am filing this complaint regarding my 2020 Jaguar I-PACE and recall H572 involving the high-voltage battery pack. My vehicle has approximately 90,000 miles. I received information regarding recall H572, which involves a potential thermal issue with the high-voltage battery pack that can create a safety risk. I am concerned about the safety and reliability of the vehicle because of the battery issue and the potential for a high-voltage battery failure or thermal event. I have relied on this vehicle for...
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transportation, and the recall has significantly affected my confidence in the vehicle and its safety. I have contacted Jaguar Land Rover regarding this issue and have attempted to have the matter resolved. I believe NHTSA should be aware of my experience because this involves a high-voltage EV battery and a potential fire/thermal safety concern. I am requesting that NHTSA document this complaint and review whether Jaguar Land Rover's handling of this recall adequately addresses the safety risk to owners of affected I-PACE vehicles. I can provide recall information, repair records, communications with Jaguar Land Rover, and other documentation upon request.
The contact owns a 2020 Jaguar I-Pace. The contact stated that while attempting to start the vehicle, the high voltage message was displayed. The vehicle was taken to the dealer. The contact was informed that the battery was limited to 75 percent charge. The contact was informed that a diagnostic test for the illuminated warning light was not provided because the warning light was no longer illuminated. The contact was informed that the failure was not associated with the recall repair. The contact was advised that...
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additional diagnostic testing was needed and would be an out-of-pocket expense. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System), and the vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer. The dealer confirmed that the high voltage fault warning light was illuminated. The vehicle was not repaired. The contact was asked to pay for the diagnostic test and declined. The manufacturer was made aware of the failure by phone. The contact had filed two complaints. The failure mileage was approximately 35,856.
I own a 2020 Jaguar I-PACE with approximately 102,000 miles that is currently at a Jaguar dealership following a sudden failure to accept Level 2 charging in mid-June 2026 and has been there since. The vehicle initially showed fault code P0AA6-00, and the dealership subsequently replaced the 12V battery and charging module (440123457); after communication with the vehicle's systems was restored, they reported that 31 of the 36 modules in the high-voltage battery were failed or failing and that the entire battery...
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requires replacement. My concern is that this may be related to the H570/H572 high-voltage battery recalls. My vehicle had not yet received the recall-related charging limitation software, and it had previously experienced a significant battery/electrical issue in June 2025 involving Restricted Performance, an isolation fault, and BECM reconfiguration/software that apparently resolved the issue at that time. The dealership is now attributing the 2026 failure to normal age-related battery degradation, but I find it difficult to reconcile that explanation with 31 of 36 modules reportedly failing simultaneously, particularly given the vehicle's prior isolation fault and the current recall's stated concerns involving internal battery faults, short circuits, and thermal overload. The dealership has told me they did not perform a thorough investigation specifically to determine whether the current battery failure is related to H570/H572, yet they have concluded that it is unrelated. I am requesting that NHTSA review this situation because I am concerned that a potentially serious high-voltage battery defect covered by the recall may have caused or contributed to this failure. In the meantime, they have quoted me 50,000 to perform a full HV battery replacement, as a potential option/resolution.
This vehicle is subject to NHTSA Recall 26V067 (JLR campaign H570/H571/H572) for high-voltage battery thermal overload risk. The recall remedy instructs owners to park and charge the vehicle outside and away from structures. My property does not allow for this: the vehicle must be garaged in a bay directly beneath an occupied room, adjacent to two other vehicles, and near the home's main electrical panel and gas furnace. There is no alternative outdoor charging location on my property. I am currently unable to...
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comply with the manufacturer's own safety instruction for this recall, which leaves me either storing a known fire-risk vehicle against manufacturer guidance or unable to use the vehicle at all. The permanent remedy for this recall population is still under development as of this filing. I have submitted a written demand to JLR for repurchase and have received no substantive response as of August 4, 2026.
The contact owns a 2020 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the status of the recall but was unable to provide a date when parts would be available. The contact had not experienced a failure.
Tracking battery default
Tracking battery default
Tracking battery default
Tracking battery default
I was at a charging place evgo I was not pluged in and charged to 80% the car was not on and I was in front seat talking to a friend we heard a big pop and then saw white/ gray smoke coming from underside of the car where the battery is we got out and called the fire dept they arrived and the smoke had stopped and the fire men were looking at the car when another pop was heard and they ran from the car and lots of smoke started again after about a min there was an small explosion and the car caught fire the fire engulfed the car and had many small explosions the car burned for hours and when it stopped there was only metel framing it was all gone
The contact owns a 2020 Jaguar I-Pace. The contact received notification for NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to complete the recall repair was unavailable. The contact stated that the vehicle was unable to fully charge due to the unrepaired recall. The manufacturer was contacted, and a case was filed. The contact was informed that the parts were unavailable. Additionally, the contact was denied a buy-back request. The contact had not experienced a failure.
The contact owns a 2020 Jaguar I-Pace. The contact stated that, following the recall repair under NHTSA Campaign Number 26V067000 (Electrical System), the vehicle failed to start. The battery warning light was illuminated. The vehicle was towed to the dealer, who was made aware of the post-repair failure; however, it was neither diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.
The car is on its third battery replacement, now a total of 4 new batteries. Due to a known, ongoing issue that does not have a permanent fix. Resulting in the car being in the repair shop for months. It is recommended to not park in the garage due to the chance of a fire. The battery cannot be charged more than 90% for safety issues.
See attached document for complaint.
Jaguar I-PACE: every year compared
All I-PACE years2020 Jaguar I-PACE vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Jaguar I-PACE | 65 | 8 | D | |
| 2020 Jaguar F- Pace | 14 | 0 | F | Compare |
| 2020 Jaguar E-PACE | 4 | 0 | A | Compare |
| 2020 Jaguar XE | 4 | 2 | C | Compare |
| 2020 Jaguar F-TYPE Convertible | 4 | 0 | - | Compare |
| 2020 Jaguar F-TYPE | 4 | 2 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Jaguar I-PACE
Does the 2020 Jaguar I-PACE have any recalls?
Yes - NHTSA lists 8 recalls for the 2020 Jaguar I-PACE: traction battery (February 2026); traction battery (March 2024); traction battery (February 2024); traction battery (February 2024) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2020 Jaguar I-PACE?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (51), engine & cooling (10), fuel system (9).
How many complaints has the 2020 Jaguar I-PACE had?
65 complaints have been filed with NHTSA, the first on May 17, 2021 and the latest on November 11, 2026. Of these, 1 describe a crash and 1 a fire, and together they report 0 injuries and 0 deaths.
Is the 2020 Jaguar I-PACE a reliable vehicle?
Its Safety Index is 28 out of 100 (grade D: more problems than a typical Jaguar I-PACE year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Jaguar I-PACE years have the most complaints?
2019 (150), 2020 (65), 2024 (25). See every Jaguar I-PACE year compared.
What should I do if my 2020 Jaguar I-PACE has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data