2020 Jaguar I-PACE Brake problems

attempting to operate the vehicle. It remains stranded on the street. This incident also caused me to miss a scheduled medical appointment. This is not the first high-voltage system problem with my vehicle. During an earlier visit to the same authorized Jaguar dealership, technicians documented a high-voltage system isolation fault and performed recall action H570. I paid approximately $270 for the initial diagnosis. The dealership then quoted an additional $4,233 plus tax to continue investigating the fault. Now, before that underlying problem has been resolved, my vehicle has suffered a much more serious failure involving the braking system and complete loss of vehicle operation. When I contacted the dealership, I was directed to Jaguar Roadside Assistance, which quoted towing charges starting at $125, depending on distance. At the same time, the dealer service manager called me back saying no technicians available for my car until next Thursday, so I stopped paying for the road assistance. The car is now still sitting on the street near my home. I am deeply concerned about the safety and reliability of this vehicle, particularly because the braking-system warning and reduced braking effectiveness occurred while the vehicle was moving.

transportation, and the recall has significantly affected my confidence in the vehicle and its safety. I have contacted Jaguar Land Rover regarding this issue and have attempted to have the matter resolved. I believe NHTSA should be aware of my experience because this involves a high-voltage EV battery and a potential fire/thermal safety concern. I am requesting that NHTSA document this complaint and review whether Jaguar Land Rover's handling of this recall adequately addresses the safety risk to owners of affected I-PACE vehicles. I can provide recall information, repair records, communications with Jaguar Land Rover, and other documentation upon request.

continued for approximately 1/2 a mile and went through two stop signs. Fortunately it was early morning and there were no other vehicles , or pedestrians around, if there had been I would have been unable to avoid hitting them. My safety and that of any other driver or pedestrian who could have been on the road was seriously compromised. The car finally came to rest towards the bottom of the hill and I was able to exit the vehicle. Had this happened if I was traveling at speed on a freeway, I hate to contemplate the consequences. This same problem happened about 4 weeks ago, but fortunately the total shut down occurred while the car was stationery in my garage. The dealership towed the truck then and returned it to me a few days later, saying they had resolved all the issues - but clearly not. I have no confidence in the safety of this car. The dealer is collecting the car today to return it to the Jaguar dealership in Rancho Mirage.