- The problem
- Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- The risk
- An incorrectly displayed rearview image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- The fix
- Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Vehicle safety record
2020 Ford Escape Problems, complaints & recalls
Owners have filed 1,552 complaints about the 2020 Ford Escape with NHTSA, most often about the body, doors & structure (641) and the transmission & drivetrain (243). Those complaints describe 20 crashes, 4 fires and 28 injuries. It is covered by 23 recalls, the latest in March 2026 for the software. For comparison, the 2019 has 605 and the 2021 has 356.
NHTSA data checked
FFar more problems than a typical Escape year, for its age
#1 most complained-about 2020 vehicle
- Complaints
- 1,552
- Recalls
- 23
- Crashes
- 20
- Fires
- 4
- Injuries
- 28
- Deaths
- 0
Most common 2020 Ford Escape problems
Share of all 1,552 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2020 Ford Escape recalls 23
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
- The risk
- Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
- The fix
- Dealers will inspect and replace the front wiper motors as necessary, free of charge. Owner notification letters were mailed November 10, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
- The problem
- Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.
- The risk
- A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.
- The fix
- Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.
- The problem
- Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles. The rear brake pads may have been manufactured incorrectly, which can reduce brake function in the event of a brake booster malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
- The risk
- Reduced brake function can require the driver to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.
- The fix
- Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed on November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025. This recall is an expansion of NHTSA recall number 21V922.
- The problem
- Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
- The risk
- An electrical short circuit can increase the risk of a fire.
- The fix
- Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
- The problem
- Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
- The risk
- A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
- The fix
- Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.
- The problem
- Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
- The risk
- A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
- The fix
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
- The problem
- Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
- The risk
- An engine compartment fire increases the risk of injury.
- The fix
- Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.
- The problem
- Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
- The risk
- A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
- The fix
- Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.
- The problem
- Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
- The risk
- Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
- The fix
- Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
- The problem
- Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- The risk
- Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
- The fix
- Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
- The problem
- Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
- The risk
- A loss of drive power increases the risk of a crash.
- The fix
- Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
- The problem
- Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
- The risk
- An engine compartment fire increases the risk of injury.
- The fix
- Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.
- The problem
- Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
- The risk
- A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
- The fix
- Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
- The problem
- Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
- The risk
- An engine compartment fire increases the risk of injury.
- The fix
- Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.
- The problem
- Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
- The risk
- A loss of drive power increases the risk of a crash.
- The fix
- Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.
- The problem
- Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
- The risk
- An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
- The fix
- Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.
- The problem
- Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
- The risk
- If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
- The fix
- Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
- The problem
- Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
- The risk
- Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.
- The fix
- Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.
- The problem
- Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- The risk
- Reduced rearward visibility can increase the risk of a crash.
- The fix
- Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
- The problem
- Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
- The risk
- Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- The fix
- Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
- The problem
- Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
- The risk
- In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.
- The fix
- Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.
- The problem
- Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
- The risk
- A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
- The fix
- Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
What owners say
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1,552 complaints about the 2020 Ford Escape
Newest first, as filed with NHTSA by owners. Page 1 of 63.
Schickers Ford union Missouri was doing several recalls on my car that I just brought in March 2026 and got home and sunroof brace that holds liner snaps my warranty and Ford won't pay for it to get fixed and according to dealership there was 6 others of same car with same problem sitting on their lot..
The contact owns a 2020 Ford Escape. The contact stated that the vehicle was taken to the dealer due to exhaust fumes entering the cabin of the vehicle. The contact stated that the check engine warning light was illuminated. Additionally, while the heater was activated, there was an exhaust odor entering the cabin of the vehicle. The dealer informed the contact a thorough inspection was needed to determine the cause of the failure. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System,...
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Gasoline); however, the part to complete the recall repair was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 90,000.
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that after refueling, the vehicle shuddered abnormally after pressing the Push-to-Start button. The contact stated that the failure reoccurred while driving approximately 25 MPH. The vehicle was taken to a local dealer; however, the failure was not confirmed. The failure mileage was approximately 51,000.
Recall on the fuel injector , recieved a recall alert in the mail . Informed me that Ford dose not recommend not driving the vehicle. Caught fire while I was driving it and burned up .
AWD Module fails to communicate properly due to bad ground connection. Dashboard message shows AWD Failure, Pre-collision assist warning unavailable, Electronic stability control unavailable, and Hill start assist failure. Ford is aware of this problem and has issued TSB 23-2061. These vehicles should be re-called because important safety features become inoperative and the possibility of a collision is greatly increased.
Opened sunroof and middle piece that holds liner broke and liner slid back into car .. schickers Ford in union said there were several cars with same problem Ford won't fix and warranty not covering. Just brought car in March
The fabric liner at the top of the car that is a sun block for the moon roof has come loose multiple times on both sides and it seems that the piece that should retract and keep tension on the cloth so that it properly feeds into the head liner is malfunctioning. The dealership has attempted to fix it multiple times and it continues to come loose and is now out of warranty. It hangs down when attempting to open the roof and blocks the rear view for the driver which is a huge safety concern.
Driver side door is increasingly noisy when opening the hinge makes a loud popping noise. The window will randomly not close. I saw on this website others are having the same problem. It has not been inspected by anyone, but can be.
I am the owner of a U.S.-specification 2020 Ford Escape currently stationed in the Netherlands under military orders. I attempted to complete all open safety recalls through an authorized Ford dealership in the Netherlands. The dealership reviewed the vehicle and performed the actions available to them, but the recalls remain open. Open recalls include Ford Recall 25S76 / NHTSA Recall 25V467 involving the fuel injector system and Ford Recall 26C11 / NHTSA Recall 26V123 involving the SYNC and rearview camera...
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display system. The dealership advised that not all recall actions could be fully completed overseas due to limitations associated with servicing a U.S.-market vehicle and/or remedy availability. The vehicle was inspected and serviced by an authorized Ford dealer in the Netherlands. I am submitting this report to document that I made a good-faith effort to obtain recall repairs before returning the vehicle to the United States, where I intend to complete any remaining recall actions.
The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V117000 (Visibility); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
The contact owns a 2020 Ford Escape. The contact stated that while opening the moon roof, the moon roof cover cloth bunched up and blocked the view of the rear glass. The failure mileage was approximately 51,250.
2020 Ford Escape is suffering from sudden, uncommanded loss of power, severe engine hesitation and violent stuttering during acceleration and problem is getting worse. Took to our service center to fix and they said the problem is a recall - NHTSA - 25V467 recall 25S76 (engine hesitant acceleration, rough idling, reduced engine power). Called Airport Ford in Florence, KY. They are saying they can't fix this issue -there is no remedy and that the program has been paused. This condition poses an immediate...
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safety hazard. The unexpected failure of the powertrain to respond during high-demand situations - such as merging onto highways, passing vehicles or making left turns across oncoming traffic - makes me feel very vulnerable to rear-end or side impact crashes. The failure occurs at all speeds but is worse at 10-30 miles per hour. There is a Ford Recall on this issue. If the recall is paused - I assume they are no longer trying to find a fix. This is a 2020 car - surely in 6 years the Ford experts should have found a viable fix. In addition to the Dealership also talked to Ford Consumer Hotline and were given the same info as from the dealership. Please help! I love my Fords - I have had Fords all my adult life. Please help us.
2020 Ford Escape - AWD and Multiple Safety System Failures I own a 2020 Ford Escape with approximately 99,000 miles. Every time I drive my vehicle, the dashboard displays the following warnings: * All-Wheel Drive Off * Pre-Collision Assist Not Available * Service AdvanceTrac * All-Wheel Drive Fault - Service Required * Hill Start Assist Not Available * See Manual I contacted an authorized Ford dealership regarding Customer Satisfaction Program 21B19, which addressed an AWD control module issue in certain 2020...
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Ford Escapes. The dealership checked my VIN and informed me that my vehicle was not included in the program. The dealership did not inspect or diagnose my vehicle. I subsequently contacted Ford Motor Company directly and requested goodwill repair assistance. Ford informed me that it would not provide goodwill assistance. I am concerned that my vehicle may be experiencing a defect similar to the one addressed by Program 21B19. Multiple driver-assistance and stability-control systems appear to be affected. I am requesting that NHTSA review this safety concern and investigate whether additional 2020 Ford Escape vehicles may be affected by a related defect. The underlying cause has not yet been diagnosed.
Vehicle diagnosed with DTC C0095 (sub-codes :71 and :19) indicating a total mechanical misalignment of the internal Rear Drive Unit (RDU) actuator motor magnet ring, as documented in Ford Service Bulletin SSM 51117. This defect causes an immediate, unprompted shutdown of the All-Wheel Drive (AWD) system while driving, defaulting the vehicle strictly to Front-Wheel Drive (FWD) and significantly degrading vehicle traction, stability, and handling control in adverse weather conditions.
My air bag light is reporting - Your Air Bag Warning is on due to an issue with the front passenger air bag system. The front passenger airbag may not work properly. This light came on last week. This first appeared on 9/14. Also, I have another failure light reporting my seat belt is malfunctioning. First appeared 10/15. No one's safety was put at risk yet. There were no warning messages, just indicator lights.
**Subject: Unavailable Safety Recall Remedy - Ford Recall 26S14 / NHTSA 26V-117** I am submitting this concern regarding an outstanding safety recall affecting the front windshield wiper motor on my 2020 Ford Escape SE. Ford Recall 26S14 (NHTSA Campaign 26V-117) was announced in March 2026 because the windshield wiper motor may fail, causing the windshield wipers to stop operating properly. This defect presents a serious safety concern. If the windshield wipers fail during rain or other adverse weather...
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conditions, a driver could suddenly lose the ability to see the roadway, surrounding vehicles, pedestrians, and other hazards. As of October 9, 2026, my vehicle remains subject to this recall, and NHTSA's VIN-specific database indicates that a remedy is not yet available. I am particularly concerned about continuing to operate a vehicle with an unresolved defect affecting a critical visibility and safety system. I respectfully request that NHTSA review the status of Ford's recall remedy, verify the anticipated repair availability, and provide guidance regarding appropriate safety precautions while affected vehicle owners await a repair. I also request that Ford provide a clear timeline for completing the recall at no expense to affected owners. This submission concerns an outstanding safety recall and the unavailability of a repair. It is not a report of an actual windshield wiper failure, crash, or injury.
I am reporting an unresolved safety concern involving my 2020 Ford Escape SE, which is subject to Ford Safety Recall 25S76 (NHTSA Campaign 25V-467). The recall was issued in July 2025 because a fuel injector may crack, allowing gasoline to leak into the engine compartment and potentially ignite on hot engine or exhaust components. As of October 9, 2026, approximately 15 months after the recall was issued, NHTSA's VIN-specific recall database continues to list my vehicle's recall as incomplete, with the permanent...
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remedy not yet available. My concern is the prolonged period during which my vehicle remains subject to a known fire-related safety defect without an available permanent repair. I have not reported an actual fuel leak or fire. This complaint concerns the documented safety defect and the continued unavailability of a permanent remedy. I request that NHTSA review the length of Ford's recall remedy delay, determine whether the manufacturer's response satisfies applicable recall requirements, and provide guidance regarding vehicle safety, interim protections, and the expected availability of a permanent repair. I also request that Ford provide affected owners with a clear repair timeline and appropriate assistance while the safety defect remains unresolved.
Transmission fault
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline), and the vehicle was taken to the dealer, where an engine control software update was performed as an interim repair. The contact stated that while driving at various speeds, smoke was coming from under the hood and the RPM was fluctuating. Additionally, there was an abnormally strong gasoline odor coming from the vehicle even while the vehicle was turned off. The manufacturer was...
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notified of the failure by phone and advised the contact not to drive the vehicle due to a fire risk. The contact scheduled a service appointment with Mike Carpino Ford Pittsburg, Inc. (1097 US-69, Pittsburg, KS 66762). The manufacturer was contacted several times, and a case was opened, but the contact was denied the contact information for the engineering department and towing assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 106,000.
Our 2020 Ford escape cowling is separated from the windshield. I took it to a body shop to see if they could fix it. The strip groove that connects the cowling to the windshield has separated from the glass. The only way to fix it is replace the windshield. This is a know issue with Ford cars researching. I was in recently for the windshield motor replacement warranty. I asked the service tech about it and stated not covered considered a "body issue." This is does not sit well. Is there anything that can be done. We take very good care of our car. This is cosmetic but it appears to be a known defect.
The contact owns a 2020 Ford Escape. The contact stated that while driving, the vehicle began shuddering and nearly lost power. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part for the recall repair was not yet available. The local dealer was contacted, and the vehicle was taken to the dealer for an interim repair. The contact stated that there was an abnormal rotten egg odor coming from the vehicle after the repair. The vehicle was sputtering while accelerating, and there was a delay with the engine responding. The manufacturer was notified of the failure. The failure mileage was 130,000.
The sunroof moulding of my 2020 Ford Escape has come loose. I can't find any clips to restick the moulding to the sunroof. I see that others have also had this issue and for some the moulding has gone to the back of the visor housing. Luckily I took out the moulding before this happened, but I can't place it back without new clips which are not available online.
When driving, the car will shudder and jolt when shifting gears, particularly from 2nd to 3rd. It will not accelerate properly at times and has almost caused me to be rear ended when merging on highways at highway speeds. This might be tied to the transmission issues that other 2020 ford escapes are dealing with.
I am noticing an obvious lurching while accelerating at low speeds after being stopped. It also happens when slowing down. It is happening with and without adaptive cruise control engaged. This may cause someone to rear end me if my brake lights are not activated because I am not braking. Inversely it may cause me to rear end someone in front of me
There is a malfunction in the AWD system that gives a code for low voltage. I tracked down the issue to a factory defect where the connector to the AWD module doesn't have a ground wire. Ford has acknowledged the issue under "Ford Customer Satisfaction Program 21B19" but it has since expired. (Expired after the vehicle was purchased) As a result of the fault, It disables AWD, hill start assist, forward collision assist.
Ford Escape: every year compared
| Year | Complaints | Recalls | Grade |
|---|---|---|---|
| 2024 | 78 | 8 | B |
| 2023 | 102 | 11 | A |
| 2022 | 239 | 19 | B |
| 2021 | 356 | 19 | C |
| 2020 | 1,552 | 23 | F |
| 2019 | 605 | 3 | C |
| 2018 | 1,830 | 4 | F |
| 2017 | 2,708 | 4 | F |
| 2016 | 1,192 | 4 | D |
2020 Ford Escape vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Ford Escape | 1,552 | 23 | F | |
| 2020 Subaru Forester | 603 | 0 | F | Compare |
| 2020 Jeep Cherokee | 338 | 3 | F | Compare |
| 2020 Kia Sportage | 171 | 2 | F | Compare |
| 2020 Jeep Compass | 143 | 1 | C | Compare |
| 2020 Volkswagen Tiguan | 141 | 3 | C | Compare |
| 2020 Mazda CX-5 | 110 | 0 | C | Compare |
| 2020 Mitsubishi Outlander | 32 | 3 | C | Compare |
| 2020 Toyota RAV4 Hybrid | 0 | 5 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Ford Escape
Does the 2020 Ford Escape have any recalls?
Yes - NHTSA lists 23 recalls for the 2020 Ford Escape: software (March 2026); motor (March 2026); hinge and attachments (December 2025); pads (October 2025) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2020 Ford Escape?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (641), transmission & drivetrain (243), fuel system (202).
How many complaints has the 2020 Ford Escape had?
1,552 complaints have been filed with NHTSA, the first on November 30, 2019 and the latest on November 11, 2026. Of these, 20 describe a crash and 4 a fire, and together they report 28 injuries and 0 deaths.
Is the 2020 Ford Escape a reliable vehicle?
Its Safety Index is 18 out of 100 (grade F: far more problems than a typical Ford Escape year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Ford Escape years have the most complaints?
2013 (2,757), 2017 (2,708), 2008 (2,417). See every Ford Escape year compared.
What should I do if my 2020 Ford Escape has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data