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2019-2024 · 6 model years

Jaguar I-PACE Problems by year

Owners have filed 249 complaints about the Jaguar I-PACE across 6 model years, and it has 13 recalls. The 2019 has the most complaints once its age is allowed for (150), while 2021, 2023 have far fewer than a typical year. The most reported problem area is the electrical system, followed by the fuel system.

Most complaints for its age2019150 complaints · 8 recallsSee the 2019
Complaints
249
Recalls
13
Crashes
3
Fires
5
Injuries
0
Deaths
0

I-PACE complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
202425200Electrical systemD
20232300Electrical systemA
20225500Electrical systemB
20212600Electrical systemA
202065811Electrical systemD
2019150824Electrical systemF

Most common I-PACE problems

Jaguar I-PACE recalls 13

Latest I-PACE complaints

2020 Jaguar I-PACEElectrical systemBrakesEngine & cooling

Today, my vehicle experienced a serious malfunction while parked on a public street near my home. After starting the vehicle and attempting to move it, the vehicle rolled backward, and the brake pedal felt unusually soft, with very little apparent braking effectiveness. The dashboard displayed a traction battery fault warning, followed by a brake-system failure warning. A loud alarm sounded, and the vehicle subsequently shut down completely. I could no longer restart or even lock it. I immediately stopped...

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attempting to operate the vehicle. It remains stranded on the street. This incident also caused me to miss a scheduled medical appointment. This is not the first high-voltage system problem with my vehicle. During an earlier visit to the same authorized Jaguar dealership, technicians documented a high-voltage system isolation fault and performed recall action H570. I paid approximately $270 for the initial diagnosis. The dealership then quoted an additional $4,233 plus tax to continue investigating the fault. Now, before that underlying problem has been resolved, my vehicle has suffered a much more serious failure involving the braking system and complete loss of vehicle operation. When I contacted the dealership, I was directed to Jaguar Roadside Assistance, which quoted towing charges starting at $125, depending on distance. At the same time, the dealer service manager called me back saying no technicians available for my car until next Thursday, so I stopped paying for the road assistance. The car is now still sitting on the street near my home. I am deeply concerned about the safety and reliability of this vehicle, particularly because the braking-system warning and reduced braking effectiveness occurred while the vehicle was moving.

Filed Incident Electrical system · Service brakes · EngineNHTSA 11777400
2020 Jaguar I-PACEElectrical system

The high-voltage lithium-ion propulsion battery pack/modules. The vehicle is currently in my possession and is available for inspection upon request. The vehicle's battery cells are at risk of thermal overload, which can lead to a catastrophic vehicle fire. Because a permanent hardware fix has not been provided for nearly a year, I am forced to park and charge the vehicle strictly outdoors away from structures to protect my home, family, and neighbors. Furthermore, the mandatory interim software update has...

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artificially capped my vehicle's battery charge at 90%, significantly degrading the vehicle's driving range, usability, and value without resolving the underlying physical defect. The vehicle has been serviced and documented by an authorized Jaguar dealership for the interim recall software installation, meaning the manufacturer is fully aware of this specific vehicle's affected status. The vehicle was flagged directly by the manufacturer via a formal safety recall notice regarding battery fire risks. Following the interim dealer software update, the vehicle now displays a permanent restriction limiting the maximum state of charge to 90%.

Filed Incident Electrical systemNHTSA 11776747
2024 Jaguar I-PACEElectrical system

On approximately 9:50 a.m. on Friday, [redacted], I observed an unoccupied Waymo vehicle (California license plate [[redacted]]) turning from [[redacted]] onto [[redacted]]. I observed the Waymo vehicle traveling northbound on [[redacted]]. The Waymo vehicle entered into the lane for oncoming traffic, driving past a DO NOT ENTER - WRONG WAY sign. This reckless driving put vehicles traveling into the path of the oncoming Waymo into serious danger. I did not call the police but I did report the incident to the...

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California DMV and Waymo. Fortunately, there were collisions as a result of the Waymo's traffic violation (driving the wrong way into oncoming traffic). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical systemNHTSA 11776615
2022 Jaguar I-PACEBody, doors & structureDriver assistance

Summary of Safety Defect: The factory-installed front windshield on my 2022 Jaguar I-Pace has physically detached and debonded from the vehicle frame along the upper roofline due to a failure of the factory urethane bonding system. In addition to structural detachment, the gap allows ambient moisture and water intrusion directly into the upper windshield housing containing the forward-facing ADAS camera cluster and optical sensors. Safety Risk: Active Crash Avoidance Failure (ADAS/AEB): Moisture intrusion and...

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condensation directly impinge upon the forward-facing optical cameras, compromising core safety functions including Automatic Emergency Braking (AEB), Forward Collision Warning (FCW), and Lane Keep Assist (LKA). Optical distortion or sensor failure risks sudden false-positive emergency braking at highway speeds or complete failure to detect obstacles and pedestrians. Structural & Airbag Non-Compliance: The detached glass violates FMVSS 212 (Windshield Mounting), FMVSS 216 (Roof Crush Resistance), and FMVSS 208 (Airbag Support). The unbonded windshield cannot provide the reaction surface required for passenger airbag deployment during a frontal impact and compromises cabin rollover integrity. Electrical & Ejection Hazards: Water leakage past the upper frame threatens cabin electronics, wiring harnesses, and headliner modules, while the unseated glass presents an ejection risk at speed. Manufacturer / Dealership Response: The vehicle is under its original 5-year/60,000-mile Jaguar EliteCare warranty. The authorized dealer (Jaguar Land Rover Stevens Creek / San Jose) inspected the vehicle and initially agreed to remove and replace/reseal the glass. However, they now refuse and offer only an unapproved topical urethane patch. This violates AGRSS standards, traps moisture in the ADAS camera cavity, and fails to restore structural or airbag safety under FMVSS 212/208.

Filed Incident Structure · Forward collision avoidanceNHTSA 11775723
2020 Jaguar I-PACEElectrical systemFuel system

EV main battery has a recall out since March 30, 2026 and its been over 7 months and the car dealer will not even take my car in for repairs. They are claiming no fix so they won't look at it. The battery capacity is severely down and I now get only about 60 miles per charge. It will only charge to 72% and it now uses 1% of capacity per mile. The battery need to be replaced but they are claiming that it is out of warranty even though I am under the 8year/100,000mi limit. Since the recall is on the car they will not fix or replace the battery. I was turned away from the dealer when I took the car in to get serviced, they said no work is allowed on battery system.

Filed Incident Electrical system · Fuel / propulsion systemNHTSA 11774668
2019 Jaguar I-PACESteeringElectrical systemBrakes

Update of prior complaints, worsening high voltage battery failure on a vehicle that JLR/NHTSA's VIN lookup NOW show as having NO Open Recalls. Beginning 9/8/26: The "Traction Battery Fault" warning appears on EVERY start-up, without exception. Since then: The vehicle has displayed "High Voltage System Fault Detected," "Reduced brake feel", and "Restricted performance" warnings accompanied by PHYSICAL symptoms. On multiple occasions A sudden, hard shudder from the undercarriage happened, as if the vehicle had...

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struck an object. After the most recent "High Voltage" trip/shudder, the max state of charge auto-dropped from 80% to 72%. It had previously been limited from 100% to 80% without my consent. HVAC failure: The A/C has NOT worked properly in ~2 years. In humid/rainy FL conditions the windshield cannot be cleared for hours, and I cannot drive safely until it does. Each fault occurrence has been photographed/dated. Safety concerns Reduced braking feel, traction battery, restricted power, high voltage system faults**, and impaired visibility are safety-critical on any vehicle. On an I-PACE they sit alongside a KNOWN thermal runaway fire risk in the high voltage battery that Jaguar and NHTSA have cleared from the record. Status JaguarUSA/NHTSA's VIN lookup both show no open recall for this VIN. I have not received any type of, or documentation regarding a completed remedy, and the Jaguar dealer where I bought and serviced the vehicle (Tampa) has closed. Jaguar Orlando refuses to return my calls requesting records or action regarding the safety issue. If any remedy was recorded as "completed", the failures above indicate it was in NO WAY effective. Requests Review this VIN's recall completion history, including the date, servicing dealer, and repair order for every recall remedy recorded. Evaluate the adequacy of the recall remedy for H536/H514 in light of this report. Have an ODI investigator confirm, in writing, the complaint# & a point of contact.

Filed Incident Steering · Electrical system · Service brakesNHTSA 11774628

Questions about the Jaguar I-PACE

Which Jaguar I-PACE years have the most problems?

By the number of complaints owners filed with NHTSA: 2019 (150), 2020 (65), 2024 (25). Allowing for how long each has been on the road, the 2019 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Jaguar I-PACE years have the fewest complaints?

Among model years that have been on the road for at least three years, 2023, 2021, 2022 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other I-PACE years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Jaguar I-PACE problems?

Across every model year, owners report problems with the electrical system (203), fuel system (34), brakes (24) most often.

How many recalls does the Jaguar I-PACE have?

NHTSA lists 13 recalls across all Jaguar I-PACE model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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