Jaguar I-PACE Engine problems by year

attempting to operate the vehicle. It remains stranded on the street. This incident also caused me to miss a scheduled medical appointment. This is not the first high-voltage system problem with my vehicle. During an earlier visit to the same authorized Jaguar dealership, technicians documented a high-voltage system isolation fault and performed recall action H570. I paid approximately $270 for the initial diagnosis. The dealership then quoted an additional $4,233 plus tax to continue investigating the fault. Now, before that underlying problem has been resolved, my vehicle has suffered a much more serious failure involving the braking system and complete loss of vehicle operation. When I contacted the dealership, I was directed to Jaguar Roadside Assistance, which quoted towing charges starting at $125, depending on distance. At the same time, the dealer service manager called me back saying no technicians available for my car until next Thursday, so I stopped paying for the road assistance. The car is now still sitting on the street near my home. I am deeply concerned about the safety and reliability of this vehicle, particularly because the braking-system warning and reduced braking effectiveness occurred while the vehicle was moving.

reacquire the vehicles,"....a plan of which JLR told the USDOT it would notify owners of on April 3, 2026. As of today, I have yet to receive JLR's independent notification that my iPace was not safe to charge indoors (which I have done for the duration of my ownership of the vehicle, until I learned of the recall on or about August 20, 2026 through my independent internet search for iPace recall.) I have yet to have been offered a reacquisition of my vehicle, yet I can, now only charge up to 176 miles or 80% and I can no longer park overnight in my garage while charging. It appears JLR was aware of this defect as early as the year 2020, but concealed this in the internet advertisement for the vehicle and the sales paperwork that I was provided to purchase the vehicle on April 28, 2021, facts which, if communicated, would have resulted in my not having purchased an iPace. I stumbled upon this information after the "traction battery fault" indicator illuminating in mid-August 2026, when my Jaguar service advisor told me there "was a recall on the car that they cannot fix." JLRs handling of the recall with respect to reacquiring affected vehicles is not as it discussed with the USDOT. JLR has not reacquired all H570/1/2, cars. As a retired DOT OIG agent, I question whether JLR made material omissions or misreps' about the iPace's battery defects or about Jaguar's intent to reacquire the 2,278 iPaces, to the USDOT to preclude crim' or reg' investigation.

I've owned the vehicle for 3 weeks and it's been in the shop 2 times it's absurd. I do not know what is wrong with the car but it has been in the dealership for a little bit and they need to bring in a Ev mechanic which takes time. I just want the car to get fixed and to be honest the only way I will feel safe driving this car might be if they replace the battery if it is that defective if it isn't they need to prove to me that. But the dealership the car is in has been fantastic they provided a loaner and everything I just want my car to be safe to drive. I think and can assume that the problem is my battery was overheating and it was the big battery I think at least one of the dealerships I called assumed that when they heard clicking noise.

2 charger I installed new at my home upon purchasing the car, and commercial Level 2 chargers. The home charger would repeatedly show a fault that the vehicle was ending the sessions. Over the following months, the condition progressively worsened from intermittent to near-total loss of AC charging capability. The vehicle can still DC fast charge. Dealer diagnosed the failure as a defective BCCM requiring replacement at a cost of approximately $6,700. This is a known and documented issue: Jaguar has issued TSB SSM75883 (NHTSA Document MC-10227452-0001) addressing I-PACE vehicles unable to charge with BCCM fault code U3000-49, and TSB SFCC Jul20_11 (NHTSA Document MC-10178140-0001) for the 2020 I-PACE specifically. The vehicle cannot be charged at home or at any AC charging station, rendering it effectively inoperable for normal daily use.

dealer misled the ADA driver/policyholder with a "coolant pump fault" explanation, even though the A/C system was operating normally, which made that failure mechanically impossible. The dealership never provided diagnostic codes from TOPIx/Pathfinder. On [[redacted]], at ~63,000 miles, the I-PACE was immobilized by a 12V failure. Both Ft. Myers and Naples dealerships refused assistance, leaving an ADA driver stranded. I had to replace the 12V battery myself to restore mobility. This raised a serious safety issue, as an immobilized I-PACE cannot be moved to a safe location in the event of fire. Text messages show direct Jaguar Land Rover Corporate involvement, with Ft. Myers stating: "We started a tech case and they will not proceed until they know if it is a buyback" and "Tech assistance will not give us assistance because of the open recall for buyback." This demonstrates corporate obstruction of warranty rights. Multiple owners reported traction battery faults from March-June 2025 before signing NDAs tied to buyback settlements. This suggests a wider pattern of recall-related service restrictions. Requested Action: NHTSA is requested to investigate Jaguar Land Rover's handling of the I-PACE traction battery recall, including obstruction of warranty service, denial of diagnostic access, and treatment of disabled/ADA drivers. These issues may affect a large number of recalled vehicles nationwide. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

of the 2020 vehicle home, it exhibited an "Electrical Battery Fault" warning, raising serious concerns about the continued reliability and safety of Jaguar's battery systems even after the recall. This ongoing pattern of battery issues places consumers at risk of fire, vehicle immobilization, or loss of propulsion. Jaguar's recall remedy has proven ineffective at fully addressing the underlying electrical and propulsion safety issues.

JLR systematically undervalues offers, basing them on depressed Kelley Blue Book (KBB) values from Oct 2024 instead of pre-defect values minus reasonable depreciation. This forces owners into financial losses while JLR's delays further erode resale value. JLR has refused to provide clear documentation on its buyback calculations, delayed responses to affected owners, and employed coercive tactics, telling consumers to accept flawed offers or risk future depreciation. In March 2023, nine months after purchasing our I-PACE, we experienced the first of three "Traction Battery Faults," narrowly avoiding fire. Since then, our vehicle has been restricted to an 80% charge, reducing range by 26% while still requiring outdoor parking due to fire risk. JLR's failure to act promptly violates federal safety standards and leaves affected vehicles as potential hazards in public spaces. I urge NHTSA to investigate and enforce timely recall remedies, fair valuation processes, and immediate buyback completion. Owners should not be receiving emails like this. "It appears that we cannot agree on the repurchase of your MY2019 Jaguar I-PACE impacted by recall H514/H536. Please note that this final recall remedy will remain open on your vehicle. In the future, should you decide to accept the H536 final recall remedy (repurchase) for your MY2019 Jaguar I-PACE, the amount offered at that time may not be the same as today, due to depreciation, age, and mileage."

charge past 80%, meaning it was not fixed and able to charge to 100%. A letter received 3/19/25 confirmed the issue was indeed not fixed and that these cars needed to be purchased back in order to comply with safety measures. These cars are literal moving fire hazards. We have a short driveway and the car is next to our house and I am scared to have it on my property. The offers being sent are absolutely unacceptable, not even enough to cover what is remaining on the car loan. The purchasers of these cars should not be held accountable FINANCIALLY for the deplorable actions of LG and Jaguar/Land Rover.